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10minhotel.com

1143 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

3 min

Grupo Baleine Launches Daylight PMS at Roma Nueve Dos Hotel Boutique in Mexico City for Enhanced Guest Services

💻 Grupo Baleine selected Daylight PMS for Roma Nueve Dos Hotel Boutique in Mexico City, launching on July 21, 2026. The 11-room luxury hotel aims to enhance guest services with advanced technology. Grupo Baleine operates nine properties, with future expansion plans into the U.S. and Latin America. Shiji's platform, supporting over 91,000 hotels, enables better guest management and operational efficiency. The implementation focuses on scalability, digital check-in, and guest profile management for personalized service.

4 min

SiteMinder and EVT Partnership Strengthens with Over 100 Hotels Managed Across Asia Pacific and New Features in Development

🏨 EVT, managing over 100 hotels in Australia, New Zealand, Singapore, and Fiji, partnered with SiteMinder in 2007. SiteMinder’s technology streamlines OTA management, supporting EVT's growth. EVT’s brands—Rydges, QT, Atura, LyLo—cater to various traveler needs. SiteMinder, generating 135 million reservations yearly, enhances EVT's revenue capabilities by automating updates across platforms. EVT values SiteMinder's evolving features, indicating potential AI integrations and new developments that could cut EVT's distribution steps by 30%.

5 min

Hotel Subscriptions Offer Predictable Revenue but Pose Challenges for Revenue Management and Exclusivity, Report Finds

💰 Hotel subscriptions, emerging from the rise of remote work post-pandemic, offer monthly or annual memberships providing discounts, credits, or unlimited stays. The global subscription economy has expanded by over 435% in the past decade. Inspirato, a luxury travel subscription service, launched in 2019, charges $2,500 monthly, capping membership at 2,500 to maintain exclusivity. Accor's ALL PLUS and other chains utilize unsold inventory for predictable revenue, while small operators face challenges in managing yield and exclusivity.

7 min

Southern Europe Sees Decline in GOPPAR Despite Revenue Growth, Highlighting 2027 Budget Concerns for HotStats

📊 Southern Europe's GOPPAR slightly decreased in July to EUR 111.90 despite rising TRevPAR, highlighting cost pressure. The Middle East sees sharper profit declines—1.5-2x faster than revenue drops—due to cost rigidity. Southern Europe leads TRevPAR at EUR 272, while Eastern Europe improves margins by 1.4 points. Labour costs rise sharply in Germany (+6.0%). Credit card commissions (+7.9%) and loyalty costs (+5.1%) outpace revenue growth, stressing the need for detailed budgeting beyond RevPAR.

3 min

Driftwood Capital Appoints David Resnick and David Steiner as Co-CIOs to Lead Unified Investment Strategy

🏠 Driftwood Capital appoints David Resnick as Partner and co-CIO, with David Steiner also elevated to co-CIO. Andrew Dykeman joins as SVP of Equity Investments. Resnick, from 13th Floor Investments, led over $850M in projects. Steiner co-founded Driftwood's credit platform, participating in $2.3B in credit transactions. Dykeman, from The Witkoff Group, managed $10B in deals. Driftwood has transacted over $5B in hospitality assets since 2015.

2 min

Gstaad Palace Partners with dailypoint to Enhance CRM and Data Management in Luxury Hospitality Sector

📰 Gstaad Palace in Switzerland joins dailypoint™, a CRM platform, to enhance guest experiences with centralized data and personalized services. The luxury hotel, established in 1913, is integrating dailypoint with its existing systems like protel, TAC, and aleno. Owned by Andrea Scherz since 1947, the 5-star property has 90 rooms and nine dining options. dailypoint serves over 1,500 hotels, offering smart guest profiles and winning awards like the #1 Hotel CRM at the HotelTechAwards 2026.

3 min

Corporate Hotel Sales Must Focus Beyond Room Rates to Address Business Travelers' Needs and Enhance Value

🛢️ Corporate travel is evolving: companies are focusing on purposeful trips, prioritizing business outcomes over mere accommodation. Key factors include hotel location, Wi-Fi reliability, and meeting space availability, which enhance productivity and flexibility. Hotels should shift from pricing to offering broader value, addressing travel needs and reducing friction. Revenue Management should understand context, Distribution should ease bookings, and Sales should align offerings with client goals. The future lies in selling more than room nights—it's about enhancing the business travel experience.

11 min

Mark Fancourt Advocates Multi-Year Business Planning Over Traditional Budgeting for Hotel Technology Investments

📈 Mark Fancourt, Co-Founder & Principal Consultant at TRAVHOTECH, emphasizes multi-year business planning over traditional annual budgeting for hotels. He highlights the importance of integrating guest feedback and staff insights to inform technology investments. Technology should be treated as an enterprise capability, assessed beyond annual budget lines. This approach ensures investments align with strategic objectives, addressing capability gaps and avoiding fragmented systems. Fancourt stresses the need to evaluate ROI based on business capability rather than arbitrary financial metrics.

5 min

AI Assistants' Search Costs and Limits Impact Hotel Visibility in Travel Recommendations, Industry Faces New Challenges

📰 Anthropic and OpenAI charge $10 per 1,000 web searches, with additional costs for reading results. Each search costs a cent. Google modified links on August 26, and its search feed will close by January 1, 2027. Microsoft limits access to Bing's search results. AI assistants choose their search sources, impacting hotel visibility. A metered approach challenges hotels to be searchable within initial AI queries. Visibility depends on providing easy access to complete hotel information.

3 min

Jon Hubbard Retires as Head of EMEA Hospitality at Cushman & Wakefield, Fred Le Fichoux Succeeds Leadership

📅 Jon Hubbard will retire at the end of September after a 40-year career in hospitality. Since 2017, he's led Cushman & Wakefield's EMEA Hospitality division. Fred Le Fichoux, with over 20 years at the firm, will succeed him. The firm, with 52,000 employees in 400 offices worldwide, reported $9.4 billion in revenue for 2024. Notable transactions include the Sunčani Hvar hotel portfolio and Augustine Hotel. In April, Luis Arsuaga was appointed Head of Capital Markets Hospitality in Spain.

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