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Hotel Operations

704 posts

[[ 10 ]]

Stonebridge to Manage 179-Room Anthem Hotel in Los Angeles' Stadium District, Expanding Tapestry by Hilton Collection

  • Swasti Sharma
  • 12 May 2026
🏨 Denver-based Stonebridge will manage The Anthem Los Angeles Stadium District, a 179-room Tapestry by Hilton hotel located in Inglewood, California. Situated along Century Boulevard, it's near the Intuit Dome, SoFi Stadium, Kia Forum, and YouTube Theater. The hotel features an outdoor pool, fitness center, event space, restaurant, and rooftop bar. Stonebridge aims to optimize performance using its integrated operating platform, enhancing revenue management and building long-term asset value.
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  • 3 min

Independent Hotel GMs Face Systemic Challenges: Balancing Tradition with Professionalization Requires Patience and Understanding

  • 12 May 2026
🏨 Managing independent hotels presents unique challenges. GMs often face a system collision between professional standards and long-standing hotel traditions, some lasting 30-50 years. Owners value risk aversion, identity, and personal relationships, while GMs focus on modernization and market demands. Success requires emotional intelligence, patience, and mutual respect for systemic change. Rushing causes tension and turnover, but understanding and adapting to the existing culture leads to sustainable management and legacy-building.
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  • 2 min

Reliance on Single Revenue Manager's Excel Forecasts Poses Significant Succession Risk and Operational Challenges for Hotels

  • [email protected] (Anders Johansson)
  • 12 May 2026
📈 Eleven years: A Revenue Manager relies on a complex Excel workbook with 14 tabs, hidden columns, named ranges, and 3 macros. When they're absent in August for three weeks, forecasts freeze or rely on guesses. Succession risks arise with budgets revised in Q1 and onboarding costs as new hires spend six months unraveling previous logic. Decision latency, knowledge transfer time, and cross-team trust are critical metrics. A shared system ensures continuity and strategy visibility for all teams.
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  • 4 min

Hotel Industry Faces Leadership Crisis, Not Labor Shortage, Says LBA Hospitality's Darryl Gibson

  • Guest Contributor
  • 11 May 2026
🏨 The hotel industry faces a leadership crisis, not a talent shortage. Young people avoid hospitality due to its unstable reputation. High school grads can quickly advance to managerial roles, but inconsistent standards drive employees away. Pandemic setbacks hurt the industry's image, highlighting the need for genuine leadership over slogans. Strong leadership reduces turnover, lowers costs, and improves guest experiences. The solution lies in real training, clear standards, and engaged management to create a sustainable workforce.
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  • 1 min

Only 17% of Hotel F&B Revenue Comes from In-House Guests, Highlighting Need for Local Focus

  • 11 May 2026
🍴 Across 12 European hotels, only 17% of F&B revenue comes from in-house guests, meaning 83% of potential revenue slips away to local competitors. A study by the American Hotel & Lodging Association reveals that 65% of hotel guests choose accommodations based on local dining options, not in-house offerings. To capture this market, hotels should design F&B options appealing to the neighborhood, ensuring locals choose and recommend them. The key challenge lies in committing confidently to meaningful concepts.
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  • 0 min

Hotel Buffets and Catering Events Cause Significant Financial Losses Due to Operational Inefficiencies and Food Waste

  • 10minhotel.com
  • 11 May 2026
🥃 Research by WRAP and Champions 12.3 highlights a significant issue in hotel food services: between 8% and 20% of all purchased food is wasted. This inefficiency leads to substantial financial losses, especially in buffets and large catering events. For a full-service hotel, this waste can equate to hundreds of thousands of dollars annually. Catering events, especially, risk generating thousands of dollars in unrecoverable waste per event due to over-preparation.
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Innovative Strategies for Elevating Hospitality Events: Personalization, Unique Themes, Interactive Activities, and Sustainable Practices

  • Hotel Labs
  • 8 May 2026
🎉 Personalizing hospitality events boosts guest experience through tailored invites and gifts. Unique themes like a ‘Time Traveler’s Gala’ or ‘Pop Culture Phenomenon’ enhance engagement with decor and activities. Incorporate interactive elements such as workshops and tech innovations like augmented reality and live streaming for a modern twist. Focus on sustainability by using recyclable materials and eco-friendly practices, like digital invites. These strategies create memorable, engaging, and environmentally conscious events.
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  • 1 min

HTL Hotels Improves Booking.com Scores by 0.5 Points Across Properties in 12-18 Months, Unifying Reputation Standards

  • 7 May 2026
📈 On Booking.com, HTL properties raised scores from about 8.3 to 8.8-8.9 in 12-18 months. Google Reviews showed ratings between 4.1 and 4.5. These advancements demonstrate significant operational changes across their four properties. HTL achieved consistency by reducing performance disparities and aligning with a unified reputation standard. The guest experience improved, meeting expectations reliably and enhancing satisfaction. This change illustrates a shift toward integrating guest feedback into daily operations.
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  • 2 min

Hotels' Pricing Policies for Families Drastically Increase Costs When Children Turn 13, Prompting Shift to Alternatives

  • 6 May 2026
🛌 In West London, late May, a weekend hotel stay for a family with teens (ages 13 and 17) skyrockets from £635 to over £1,125 without breakfast. The age of 13 marks the shift, as hotels no longer consider children as such, doubling costs by requiring two rooms. This pricing pushes families towards alternatives like aparthotels. Hotels risk losing families as teenagers, often easier guests than toddlers, are treated as adults for pricing.
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  • 4 min

Hospitality Industry Faces Structural Reset: Managing Directors Must Retain Cash, Labor, and Ownership Responsibilities

  • Guest Contributor
  • 6 May 2026
📈 2025-2026 has confirmed a structural reset in hotel economics, with rising labor costs surpassing revenue growth since 2019. Capital is tighter, and ADR alone won't restore margins. Managing directors must directly handle cash discipline, labor relations, and ownership communication. Labor costs are a major expense, increasing faster than revenue. Capital constraints in 2026 demand operational judgment from MDs to ownership, bypassing intermediaries. A clear MD signature in these areas is crucial for asset stability.
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