Hotel Operations

🍴 Bret Thorn, since 1999, is a senior food & beverage editor at Nation’s Restaurant News in Brooklyn, NY. Educated at Tufts University (BA in history, 1990) and Le Cordon Bleu (1986), he covers F&B trends, wrote for The New York Sun (2005-2008), and won a 2006 journalism award. He's been active in the industry since 1989, having worked in Thailand and for ABC News. Thorn contributes to various publications and authored entries in major food encyclopedias.

📚 Edward Mady introduces insights on effective leadership during crises in his latest book, "Honing the Human Edge." Dive into Hospitality Daily for further resources: follow on YouTube and LinkedIn, or subscribe for daily summaries and actionable insights.

🍴 Emma Watson, Petr Raba, and Nicola Lee will join moderator Sameer Seth to discuss hotel F&B innovation in the Asia Pacific region (excluding China). The panel aims to help hoteliers refresh and reshape their food offerings to meet evolving guest expectations. Topics include leveraging F&B for reputation, learning from independent venues, fostering innovation, and exploring competitive advantages in the crowded market.

📚 Edward Mady shares insights on leadership and relationship building in hospitality. Learnings are featured in his new book, "Honing the Human Edge".

🏨 Eurovision Song Contest 2025 in Basel saw a slow start with 9% occupancy and a peak of 2% on Saturday, despite expectations. Some serviced apartments maintained 90% occupancy. Meanwhile, Germany's Euro 2024 saw a 0.5% drop in nationwide occupancy, despite anticipated €1 billion tourism revenue. Prices surged by 57%, but weather and early exits impacted visitor stays. RMS played a crucial role in adapting to market shifts with strategies like adjusting minimum stays and pricing based on real-time demand.

📚 Edward Mady shares his experience of working under a demanding boss and highlights the power of staying composed under pressure. Discover insights from his new book, "Honing the Human Edge". This episode is part of the Hospitality Daily podcast, offering daily summaries and insights, available through subscription. Engage with the conversation on YouTube, LinkedIn, and Instagram. Enhance your business by sharing the episode with your team for actionable strategies.

📚 2025-06-29: Vanshikha Dhar writes on boosting direct hotel bookings via platforms. The article suggests five strategies to increase direct bookings and enhance revenue. It emphasizes using a smart booking engine to convert more guests, highlighting the significance for hotels to own their revenue. The content is available on the Hotelogix Blog, a resource for hospitality tips and trends. More details are accessible through the blog's RSS feed or the provided canonical link.

📖 Edward Mady shares insights from his career in the hospitality industry and discusses his new book, "Honing the Human Edge." This episode of Hospitality Daily offers valuable lessons and resources for listeners interested in hospitality, with options to engage further via YouTube, LinkedIn, and email subscriptions for daily summaries and insights.

📱 Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, discusses hosting royalty and celebrities by anticipating guest preferences for privacy and events with local artists. Danica Smith, from MorningStar GX, hosts the episode. Music by Bespoke Sound.

📚 77% of new hires say a strong onboarding experience is crucial for long-term retention. New employees may take up to 12 months to reach full potential, highlighting the need for a year-long onboarding process. Preboarding is vital, especially in hospitality, to bridge knowledge gaps. Blending synchronous and asynchronous learning supports tailored, efficient upskilling. Tools like Adobe Learning Manager enhance engagement through personalized plans, microlearning, and feedback. Effective onboarding aligns with KPIs, boosts retention, and fosters organizational culture.