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Hotel Operations

575 posts

Day-to-day hotel operations and management: best practices, tools and insights for running hospitality businesses.

Italian street food brand Dez Amore launches first London restaurant

  • James McAllister
  • 4 July 2024
🍝 Italian street food brand Dez Amore launched its first London restaurant, a 1,178sq ft site on the Sloane Stanley Estate, offering traditional dishes like pasta, pizza, and antipasti with a contemporary twist, including gourmet burgers. The opening follows Dez Amore's success in various London food markets and represents their first location outside a food hall, marking it as their flagship store. The announcement was made last year. Miles Commercial and Levy Real Estate represented the estate; Chiara Ciroldi represented Dez Amore.
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Rezdôra’s Stefano Secchi Opens Massara in New York

  • Stephanie Chen
  • 3 July 2024
🍕 Chef Stefano Secchi, of Michelin-starred Rezdôra, launched Massara in Manhattan's Flatiron District, occupying a historic 6,500-square-foot building with two floors, two bars, and four dining areas. Brooklyn-based Sarah Carpenter & Studio designed the Italian-inspired space featuring a 15-foot-long marble counter, raw Italian limestone walls, travertine floors, and fumed oak banquettes. The second floor mimics a homely vibe with rustic plastered walls and Italian decor, emphasizing a connection between floors using openings, textures, and light.
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  • 1 min

Vodka sauce, a popular Italian sauce ideal for social media

  • NRN staff Datassential.
  • 3 July 2024
🍴 Vodka sauce, a tomato-based pasta sauce with vodka for flavor depth, varies in color from reddish-orange to pink, appealing for social media. Named "New European" cuisine of 2024 by Datassential, it's gaining popularity on restaurant menus. Present on 5.5% of US menus, 35% of Americans have tried vodka sauce, a traditional Italian-American dish.
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  • 2 min

Flash-grilled: Paddy Maher

  • James McAllister
  • 3 July 2024
🍴 First industry job as a kitchen porter in a local restaurant; admires Gordon Ramsay; cooking style - nice defined flavors, simple; worst review involved a burnt onion broth; essential kitchen equipment - Thermomix; favorite meals at Chapter One in Dublin and McDonald’s; prefers MasterChef over Great British Menu; dislikes avocados; would ban vegans as a restaurant dictator; enjoys Instagram; relaxes at Discount Suit Company near Spitalfields; drinks Guinness or rum and ginger; pairs Coke with spicy pizza; signature dishes include cuttlefish lasagne or buffalo oyster at Pearly Queen.
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  • 2 min

Flash-grilled: Paddy Maher

  • James McAllister
  • 3 July 2024
🍴 Paddy Maher, head chef at Pearly Queen, admires Gordon Ramsay and would choose a big hungover Chinese meal as his last. He started as a kitchen porter, despises bad attitudes in the kitchen, and values simple, well-defined flavours. Maher suggests hard work is key in the industry and cannot live without a Thermomix. He opts for à la carte over tasting menus, favours Chapter One in Dublin for his best meal, loves McDonald’s, prefers MasterChef, and would ban vegans as a hypothetical restaurant dictator. His signature dish is cuttlefish lasagne or buffalo oyster.
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  • 1 min

Hawksmoor explores potential sale

  • James McAllister
  • 3 July 2024
🍔 Hawksmoor, a UK steakhouse group founded in 2006 by Will Beckett and Huw Gott, could be valued at £100m in a potential sale. Stephens investment bank is handling the sale, targeting potential buyers. The group has 10 UK locations and is expanding internationally, with the latest opening in Chicago, following a New York City debut in 2021 and a Dublin site in 2023. Since 2013, Graphite Capital has owned a 51% stake after investing £35m. Beckett and Gott retain minority ownership and intend to lead the company post-sale.
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Hawksmoor explores potential sale

  • James McAllister
  • 3 July 2024
🍴 Hawksmoor, a UK steakhouse group founded in 2006, hired investment bank Stephens to begin a sales process, potentially valuing the company at £100m. With 10 UK sites and expansion into the US, including a recent Chicago opening, the group is exploring international growth. London-based Graphite Capital invested £35m in 2013 and owns 51%. Founders Beckett and Gott retain a minority stake and plan to lead post-sale. Hawksmoor's US debut was in New York City in 2021, followed by Dublin in 2023.
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  • 2 min

Jöro couple unveil ‘next chapter’ for flagship Sheffield restaurant

  • James McAllister
  • 3 July 2024
🍴 Jöro, blending Nordic and Japanese cuisine, initially in a shipping container in Kelham Island, is relocating to Oughtibridge Mill in Sheffield. Announced earlier in 2023, the new destination includes two bars, an outdoor BBQ kitchen with live-fire cooking, and terrace dining. The expansion features five studio rooms, two one-bedroom apartments with Scandi-inspired design, and a retail deli called Shop by Jöro. Jöro, launched in 2016, featured in the National Restaurant Awards top 100 list. The original container will reopen under the Konjö brand.
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Jöro couple unveil ‘next chapter’ for flagship Sheffield restaurant

  • James McAllister
  • 3 July 2024
🍽 Jöro, a Sheffield restaurant known for Nordic-Japanese cuisine, announced earlier this year a relocation from its original shipping container site in Kelham Island to a larger dining destination in Oughtibridge. This new site will include two bars, an outdoor BBQ kitchen developed in partnership with Big Green Egg, and Scandi-inspired accommodation offering five studio rooms and two one-bedroom apartments. The expanded space will allow the restaurant to alleviate table turnover pressure, introduce new concepts, and provide foodie stays with homemade breakfasts. Additionally, Jöro, launched in 2016 and previously recognized in the National Restaurant Awards top 100 list, will operate a retail deli shop called Shop by Jöro. Owners Luke French and Stacey Sherwood-French also manage the east Asian street food brand Konjö and boutique hotel brand House of Jöro, with plans to repurpose the original Jöro site for Konjö.
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  • 3 min

How Michelin-recommended Nan Xiang Soup Dumplings became an emerging East Coast restaurant brand

  • Joanna Fantozzi
  • 2 July 2024
🍣 Nan Xiang Xiao Long Bao, after being a single-location, Michelin-recommended eatery in Flushing, Queens for 16 years, has expanded to 11 locations, including markets outside New York City like Boston and Philadelphia. Spurred by the COVID-19 pandemic, they adapted their soup dumpling recipe for freezing and distribution. The brand offers full-service and express restaurants, with sizes of 1,200-1,500 square feet for express outlets. They launched an app for ordering and promotions, and have begun franchising, with the first franchise in Boston and others underway in Houston and North Carolina. They aim to reach every major U.S. city. A commissary in New Jersey was established to maintain dumpling quality for all locations.
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