Human Resources - 10 Minutes News for Hoteliers

1 min

Jane Pendlebury Celebrates 10 Years as CEO of HOSPA, Strengthening UK's Hospitality Professionals' Voice

🏨 Jane Pendlebury celebrates a decade as CEO of the Hospitality Professionals Association (HOSPA), since early 2016. She has led the UK organization through significant industry changes, enhancing its role for hospitality professionals in finance, revenue management, and technology.

4 min

Hyatt Hotels Reports Record Pipeline of 148,000 Rooms and Highest U.S. Signings in Five Years for 2025

🏨 In 2025, Hyatt Hotels Corporation reported a record pipeline of approximately 148,000 rooms, achieving its highest U.S. signings in five years. Over 65% of new deals came from brands like Hyatt Select and Unscripted by Hyatt. Jason Ballard, with nearly 20 years at Hyatt, will lead the Essentials portfolio's growth, focusing on international expansion and maintaining brand consistency. In 2025, 50% of new U.S. deals for this portfolio marked Hyatt's entry into new markets.

2 min

The Gresham Aparthotel in Leicester Closes Restaurant to Shift Focus to High-Quality Accommodation Experiences

🏨 The Gresham Aparthotel in Leicester, established in a Grade-II listed building, is closing its restaurant in 2024 due to declining footfall. Instead, it will focus on luxury stays, offering 121 serviced apartments since its November 2021 opening after a £17m refurbishment. Dominique Haines and Ashley D’Mellow have been newly promoted within the team. The venue will still serve breakfast and offer its kitchen for private hire. The bar remains open to guests and public.

0 min

Swiss-Belhotel International Signs Multiple Hotel Management Contracts in Indonesia, Expanding Across Key Cities in Early 2026

🏨 Swiss-Belhotel International is boosting its footprint in Indonesia with hotel management contracts signed in early 2026. Key expansion cities: Batam, Bali, Semarang, Yogyakarta, Bengkulu, Tangerang, Lampung, Central Kalimantan. Offering luxury to economy brands. Target: 530+ properties by 2033. Current: 120+ hotels in Indonesia, 165+ globally in 20 countries. This growth aligns with increasing leisure, corporate, and MICE demand, supported by strong digital infrastructure and strategic execution for long-term value.

0 min

Fairmont Mumbai and Roswyn Hotel Align Commercial Teams; Sneha Jha and Deepak Khusalani Appointed to Key Roles

📈 Sneha Jha steps up as Director of Sales & Marketing for Fairmont Mumbai and Roswyn, A Morgans Originals Hotel, overseeing their commercial direction. With 20+ years in luxury hotel sales, Sneha has been part of several landmark launches, including Fairmont Mumbai. Deepak Khusalani, with 15+ years in hospitality, becomes Director of Revenue & Reservations, focusing on revenue optimization. Sonia Paul takes on an expanded role as Director of Marketing & Communications, leveraging her two decades of experience in luxury hospitality.

2 min

Antoine Dubois Focuses on Reinventing Monte-Carlo Société des Bains de Mer to Enhance Exclusivity and Heritage

📈 Antoine Dubois, a few months into his role, oversees Monte-Carlo Société des Bains de Mer's assets, spanning two square kilometers and including iconic hotels and renowned gastronomy. Founded in 1863, the company continually reinvents itself to maintain its luxury status. Initiatives include cellar renovations, a unique cigar club, and new concepts like Amazonico. The strategy focuses on exclusivity, balancing heritage with innovation to cater to ultra-high-end clientele seeking bespoke experiences.

Virgin Atlantic Appoints Alex Alexander as Chief Digital & Information Officer to Enhance AI and Digital Transformation

🚀 Alex Alexander becomes Virgin Atlantic's Chief Digital & Information Officer on April 13, 2026. This new role focuses on Technology, Digital Development, Data, AI, and Transformation. With partnerships like Microsoft and Databricks, the airline advances digital experiences and operational excellence. Alexander, with expertise from Emirates, YOOX NET-A-PORTER, and Adevinta, aims to enhance customer experience, boost efficiency, and personalize services. Virgin Atlantic targets data mastery to improve digital journeys and operational reliability.

0 min

AHLA Mourns Kirk Kinsell, Former Loews Hotels CEO and Influential Hospitality Leader, Remembered for Industry Impact

🏨 Kirk Kinsell, former CEO of Loews Hotels & Co. and President of the Americas for IHG Hotels & Resorts, has passed away. He was a leader in the hospitality industry and a champion of the American Hotel & Lodging Association (AHLA) and its Foundation. Kinsell contributed significantly to advancing representation and opportunities within the industry, including merging the Castell Project with AHLA. His legacy continues through ongoing initiatives by AHLA and its Foundation.

2 min

Mariano Cannello Appointed General Manager of Hilton Buenos Aires, Bringing 25 Years of Hospitality Experience

📅 Mariano Cannello has been appointed general manager of Hilton Buenos Aires. With a 25-year career, he started at Hilton Buenos Aires and has worked across five countries and 13 hotels, including seven Hilton properties. Previously, he was regional director of sales & marketing for Hilton South America, supporting 22 hotels in five countries. His return marks a full-circle moment to his hometown and the hotel where his career began, aiming to elevate the guest experience and culinary offerings.

Ritz-Carlton Maldives Appoints Frédéric Marti as Resort Manager and João Miguel Pais as F&B Director

🏝️ Frédéric Marti appointed as resort manager and João Miguel Pais as food and beverage director at Ritz-Carlton Maldives, Fari Islands. Marti, with over 20 years in luxury hospitality across Europe, Asia Pacific, and the Middle East, will oversee resort operations. Pais, previously at Four Seasons Madrid, will lead culinary operations. Their expertise is set to elevate guest experiences, according to general manager Oscar Postma.

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