Human Resources

🏨 Kenji Bourquin-Quéva has been appointed as the general manager of Sanderson London as of September 2025. With over 10 years in hospitality, he previously managed the hotel's operations, overseeing 150 rooms and 130 staff. His career includes roles at St Martins Lane London, Butterfly Hospitality Group, Kempinski, and InterContinental. He aims to enhance commercial performance and guest experience during a refurbishment phase.

🏨 The Grand Hotel in York appoints Shekhar Grover as the new manager, bringing 17 years of luxury hospitality experience. The hotel features 207 rooms, two restaurants, and a £2.8m spa. Grover, previously with Royal Caribbean and Fairmont St Andrews, aims to enhance guest experiences and support sustainable practices. The hotel is part of the Splendid Hospitality Group.

📈 Charlestowne Hotels appoints Tauseen Malik as Senior VP of Operations. With over 20 years of global experience, Malik will optimize operations and evolve food and beverage strategies. Previously at HHM Hotels, he managed East Coast properties. CEO Kyle Hughey emphasizes Malik's role in supporting growth in complex markets. As Charlestowne expands into new markets, Malik aims to enhance guest experiences and performance through strategic leadership and market-specific strategies.

🏨 Coury Hospitality, appointed by Skyline Investments, is managing Hotel Cleveland, Autograph Collection in downtown Cleveland, Ohio. Originally opened in 1918, the hotel is the second-largest in the Autograph Collection with nearly 500 rooms and 65,000 square feet of event space. A $90 million renovation was completed, and the hotel reopened in 2024. Coury Hospitality is expanding its portfolio with four more hotels, including Hotel Vin in Grapevine, Texas, and Hotel Vin Rogers in Arkansas.

📈 Millennium Hotels and Resorts appointed Cinn Tan as chief commercial officer in January 2026. Tan oversees 145 hotels globally, focusing on branding, marketing, loyalty, and sales. With over 30 years of experience across Asia Pacific, China, Europe, and the US, she has held senior roles at Jin Jiang International and The Ascott Limited. Millennium, a subsidiary of City Developments in Singapore, operates brands like The Biltmore and Grand Millennium. Tan aims to strengthen brand positioning and drive growth.

📈 McKeever Hotel Group expands its leadership with Catherine Ashman as head of marketing and sales, focusing on revenue growth and sales strategy, and Elaine Harkin, promoted to strategic revenue manager, since 2024. Covering seven hotel properties, Ashman brings international marketing experience, while Harkin, based in Belfast, Derry, and Troon, emphasizes revenue performance and profitability. Both will drive brand performance, aligning with long-term objectives and coaching junior management.

🏨 Starwood Hotels has promoted leaders: Shadi Omeish to SVP of operations, Americas, with oversight of 17 properties; Ashley Gochnauer to area managing director for 1 Hotel San Francisco, 1 Hotel Seattle, and Treehouse Hotel Silicon Valley; Onal Kucuk to area general manager for 1 Hotel Nashville and 1 Hotel Austin, opening in late summer 2026. Omeish, Gochnauer, and Kucuk bring extensive hospitality experience, previously holding key roles in operations and hotel launches across various renowned brands.

📈 Kristie Goshow became Chief Commercial Officer at Loews Hotels & Co, overseeing revenue and brand strategy across 27 properties. Her career journey spanned roles with Virgin Atlantic, Jumeirah Hotels & Resorts, and Preferred Hotels & Resorts, managing over 700 hotels in 80+ countries. Goshow identifies industry challenges such as rapid tech changes and geopolitical unrest as opportunities. She emphasizes maintaining a guest-focused perspective to drive innovation and meet evolving demands. Her leadership reflects a commitment to community and career growth.

🏨 Frank Trampert has been appointed Chief Revenue Officer at Revinate as of April 2, 2026, in San Francisco. Revinate will host NAVIGATE 2026 on April 15 at The Wigwam in Phoenix, Arizona, revealing advancements in their platform. Revinate, with 17 years of development and over 950 million Rich Guest Profiles, aims to enhance direct bookings through AI. Trampert brings over 20 years of experience from roles at Sabre Hospitality Solutions, AirAsia, and Brand Karma.