Human Resources - 10 Minutes News for Hoteliers - Page 94

Palm House Hospitality Promotes Matthew Strawn to General Manager of the Flamingo Resort & Spa

🏠 USA, Santa Rosa, California, February 28, 2025 – Matthew Strawn appointed General Manager of Flamingo Resort & Spa. Strawn has 20+ years of hospitality leadership, previously Assistant General Manager at the Flamingo, and ex-General Manager at the 228 all-suites Holiday Inn & Suites Phoenix Airport North. He holds a Bachelor of Science from Collins College of Hospitality Management. Flamingo, built in 1957 and a city landmark since 1996, recently renovated its 170 rooms, fitness center, spa, and dining areas.

3 min

Joann Kintzel Joins M3 as CEO Following Blackstone Acquisition

🏩 JoAnn Kintzel appointed CEO of M3, the cloud-based financial software for the hospitality industry, in Lawrenceville, Georgia, on February 27, 2025. She succeeds Allen Read, now Executive Principal. Kintzel, former CEO of Procare Solutions, is expected to drive growth under Blackstone's ownership. Allen Read, a foundational M3 employee, has over 30 years of experience and has held multiple roles, including VP of Operations and President. M3 serves over 9,000 entities and has a 95% customer retention rate.

Crescent Hotels & Resorts Selected to Manage the St. Anthony, A Luxury Collection Hotel

🏡 USA, Fairfax, Virginia—The St. Anthony, San Antonio's first luxury hotel since 1909, named Crescent Hotels & Resorts as its new management, with Sid Greehey as Managing General Partner of the ownership group. The historic hotel, boasting a rooftop infinity pool and proximity to attractions like the Alamo, offers upscale dining with the Gallery On the Park and the Cabana Bar. The property is known for hosting famous guests, including Babe Ruth and Princess Grace of Monaco.

Hugo Bolaños Appointed Executive Chef for Four Seasons Hotel Westlake Village

🍴 Canada, Toronto, February 26, 2025 – Four Seasons Hotel Westlake Village appointed Hugo Bolaños as Executive Chef. Bolaños, a first-generation immigrant with over 30 years of experience, will oversee the hotel's five restaurants, wellness programming, and catering services. Previous roles include Chef de Cuisine at Michelin-starred CUT and Executive Chef at Hotel Bel-Air. An artist and family man, Bolaños aims to enhance dining experiences and introduce new seasonal menus.

2 min

RateGain Appoints Carla Shaw as Senior Vice President & General Manager – Business Growth & Strategy – for BCV – A RateGain Company

📣 Carla Shaw appointed as SVP & GM for BCV – A RateGain Company, in Noida on February 25, 2025. With over 20 years of experience in hospitality SaaS and services, Shaw is set to drive business growth, client success, and digital innovation. Previously, Shaw served as VP at Camber Creative, leading growth for clients like Stripe and BigCommerce. RateGain, founded in 2004, serves 3,200+ customers in 100+ countries, and partners with 26 of the Top 30 Hotel Chains and 25 of the Top 30 OTAs.

Nok Air Partners with AirGain to Redefine Pricing Strategies

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2 min

Danny Meyer’s new restaurant opens in Times Square

🍴 Bret Thorn, a dedicated food & beverage journalist, has been shaping industry trends since 1999 with Nation’s Restaurant News. He furthered his expertise, joining Restaurant Hospitality in 2016. Thorn's insights won the Jesse H. Neal Award in 2006 and led to his presidency of IFEC in 2005. His academic pursuits include a magna cum laude history degree from Tufts University, a Cordon Bleu culinary certificate, and studies at Peking and Nanjing Universities. Thorn, a native of Denver, now resides in Brooklyn, NY.

1 min

Making Big Career Moves: Relocating, Learning, and Growing in Hospitality – Candice D’Cruz, Hilton

📌 Candice D'Cruz, Vice President of Luxury Brands at Hilton, was interviewed on the Hospitality Daily Podcast. The interview was published on Feb. 15, 2025, discussing career moves within the hospitality industry.

2 min

Harlem restaurant Amy Ruth’s opens a fast-casual outpost downtown

📖 Bret Thorn, Senior Food & Beverage Editor, has been with Nation’s Restaurant News since 1999 and Restaurant Hospitality since 2016. Hosts "In the Kitchen with Bret Thorn" podcast. Wrote for The New York Sun (2005-2008), Manager magazine, and Asia Times in Thailand (1992-1997). Magna cum laude from Tufts University (1990), studied French cooking at Le Cordon Bleu Paris, and Chinese language/history at Nanjing and Beijing Universities (1988-1989). Won the 2006 Jesse H. Neal Award, inducted into Disciples d’Escoffier (2014). Lives in Brooklyn, N.Y.

2 min

New York City steakhouse Reserve Cut launches Sabbath meal that adheres to Jewish law

🍕 Bret Thorn, Senior Food & Beverage Editor, has been with Nation’s Restaurant News since 1999 and joined Restaurant Hospitality in 2016. He wrote for The New York Sun from 2005 to 2008, and was in Thailand as a journalist from around 1994 to 1997. Thorn's podcast "In the Kitchen with Bret Thorn" features notable foodservice industry interviews. His education includes a history BA from Tufts University (1990), studying Chinese at Peking University (Spring 1989) and Nanjing University (Fall 1988), as well as French cooking at Le Cordon Bleu (1986). He reported for ABC News during the Tiananmen Square protests in 1989. Thorn received the 2006 Jesse H. Neal Business Journalism Award and was president of the International Foodservice Editorial Council (IFEC) in 2005. Inducted into the Disciples d’Escoffier in 2014, Thorn resides in Brooklyn, NY. Contact him at [email protected] and follow on LinkedIn, Facebook, Twitter, and Instagram.

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