Innovation

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Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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Tech in Hospitality Summit 2026 to Be Held on September 17 at Hilton London Canary Wharf, Focuses on Innovation

🏨 September 17, 2026, Hilton London Canary Wharf hosts the Tech in Hospitality Summit 2026. This event, organized by Forum Events in partnership with Hotel Designs, offers a unique networking and insight platform for hospitality professionals and tech suppliers. It addresses the increasing demand for innovative tech solutions in the hospitality industry, providing a more targeted approach than traditional trade shows.
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Minor Hotels Launches Anantara Private Jet Journeys, Expanding Luxury Travel to Remote Resorts by 2027

✈ Anantara Private Jet Journeys, announced by Ian Di Tullio, CCO of Minor Hotels, offers luxury air travel to remote resorts. Routes include the Maldives, Sri Lanka, Thailand, Kenya, and Tanzania. This initiative aligns with a growing demand for seamless, immersive travel experiences. Minor Hotels plans to expand from over 560 properties to add 300 more by 2027, alongside launching two new brands to enhance its Anantara brand.
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Uber Partners with Expedia to Offer 700,000 Hotels and 300,000 Rentals, Enhancing Uber One Subscriber Benefits

🏨 Uber, in partnership with Expedia Group, is expanding to include over 700,000 hotels and 300,000 short-term rentals. Through Uber's platform, Uber One members will enjoy 10% back in Uber credits and at least 20% off on a rotating list of over 10,000 hotels. 📉 This move aims to boost Uber's subscription sales by offering integrated one-click payments, enhancing convenience for customers and visibility for hoteliers.
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Shiji Implements Enterprise Platform at Cordis Auckland, Elevating Guest Experience in New Zealand's Largest Hotel with 640 Rooms

📱 Shiji's platform was implemented at Cordis Auckland, New Zealand's largest hotel with 640 rooms, on July 9, 2024, enhancing guest experience and operational efficiency. Located in Auckland, this is Shiji's tenth deployment for Langham Hospitality Group. The platform integrates with systems like Infrasys, ReviewPro, and Book4Time, ensuring a personalized guest experience. Shiji, founded in 1998, serves over 91,000 hotels and employs over 5,000 people in 31 countries.
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Uber Partners with Expedia to Expand Travel Services, Projects $1.5 Billion in Advertising Revenue for 2025

📱 Uber's collaboration with Expedia allows hotel bookings through its app, announced during the "Go — Get" keynote by CEO Dara Khosrowshahi. Uber seeks to become a travel super-app, contrasting with former CEO Travis Kalanick's AI-focused ATOM. Uber's "Book with Voice" feature leverages AI for travel planning, amid a rise in AI-powered services. Eats advertising drives $1.5 billion annually by Q1 2025. Building custom AI solutions is now efficient and cost-effective, with potential high returns.
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Uber Expands Into Travel Market With Expedia Partnership, Introduces Voice Booking Amid Super-App Strategy

🛫 Uber announced a partnership with Expedia to let users book hotels in-app, aiming to become a super-app for travel. CEO Dara Khosrowshahi, formerly of Expedia, highlighted the shift from rides to broader services. Uber's Eats division saw a 60% increase in advertising revenue, reaching $1.5 billion annually by Q1 2025. A new "Book with Voice" feature was released, leveraging AI for seamless travel planning. Critics question Uber's strategic direction compared to co-founder Travis Kalanick's AI-driven mobility focus.
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Hotel Revenue Strategies Must Shift from Competitive Set Analysis to Unified Demand Forecasting for Profitability

📈 Three teams, three forecasts, one loss: Sales, Revenue, and Marketing teams at a hotel operated separately, causing a missed opportunity of €11,000 when a 200-room group was priced at €110 instead of €165. Despite RGI being up, profit decreased due to a shift to OTAs and increased CAC. A unified forecast approach across all revenue streams, including F&B and ancillary services, is needed to prevent these inconsistencies and optimize revenue.
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