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Innovation

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[[ 9 ]]

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  • 3 min

Markos Chaidemenos of Canaves Collection on Family Leadership, Nature, and Sustainability

  • Automatic
  • 10 February 2026
🏖 Canaves Collection, founded by CEO Markos Chaidemenos in 1983, is a luxury hospitality group in Santorini emphasizing personal warmth and sustainability. Santorini's unique landscape requires careful design, using materials like volcanic stone. The boutique scale enhances guest experiences and accountability. Sustainability is both visible, with “optical silence” architecture, and hidden in efficient technologies. The focus is on restraint, aligning visible luxury with behind-the-scenes operations for lasting comfort and reliability.
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  • 1 min

Canary Technologies named headline sponsor of Hotel Owner Conference 2026

  • Michael Northcott
  • 10 February 2026
📍 Canary Technologies sponsors the Hotel Owner Conference 2026, showcasing in guest management tech. With over 20,000 hotel clients in 100 countries, including Marriott and Four Seasons, Canary enhances revenue and digital guest experiences. The conference, curated by the Hotel Owner team, gathers UK hotel leaders to discuss industry challenges. Michael Northcott, Hotel Owner editor, commends Canary's credible solutions for operational and commercial issues. For more details, visit www.hotelownerconference.co.uk.
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  • 3 min

At ITB Berlin 2026, LodgIQ Will Show How AI Can Turn Revenue Managers into Commercial Strategists

  • 10minhotel
  • 10 February 2026
From podcast to show floor reality, LodgIQ officially launches its AI Wizard at ITB Berlin, inviting hoteliers to continue the conversation toward revenue management transformation. SILICON VALLEY, CA – LodgIQ…
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  • 3 min

Luxury hospitality reimagined: Cairns 5-star hotel elevates guest experience with Shiji’s Infrasys POS

  • Automatic
  • 10 February 2026
🏖️ Shangri-La The Marina, Cairns, a five-star luxury hotel in Tropical North Queensland, Australia, upgraded its guest service by implementing Shiji's Infrasys POS, enhancing operational efficiency and guest experience. The hotel, with 255 rooms, now features faster ordering and real-time updates, improving service across dining venues. Shiji, a leading hospitality tech company, supports over 91,000 hotels globally, offering cloud-based solutions with over 5,000 employees worldwide.
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  • 3 min

Hotels were late to the internet. Late to mobile. This time can be different.

  • Automatic
  • 10 February 2026
🌐 ChatGPT hit 800 million weekly users in 17 months. Phocuswright research shows 15% of consumers use AI platforms like ChatGPT for travel shopping, doubling recently. Currently, 39% of travelers incorporate AI in planning. OTAs like Booking.com and Expedia partnered with ChatGPT early on, while most hotels lag. Lighthouse's Connect AI links hotels directly with AI platforms, enabling control over data and booking. On February 25, Lighthouse hosts a session on enhancing hotel discoverability in ChatGPT.
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  • 2 min

Citi Group Papua New Guinea Enhances Operations with IDS Next

  • Automatic
  • 10 February 2026
💻 Citi Group in Papua New Guinea partners with IDS Next for operational technology across four properties, including Citi Boutique Hotel and Citi Serviced Apartments, located on Lahara Avenue, Korobosea, Lagatoi Place, and Gaba Place. IDS Next, a leading ERP provider, enhances operations through its cloud-native platform, boosting guest engagement and service standards. With a presence in 50+ countries, IDS Next supports 300,000+ rooms and collaborates with brands like Wyndham and Taj Hotels. Saif Jugari and Jacob K.I commend the platform's efficiency and adaptability.
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  • 3 min

At ITB Berlin 2026, LodgIQ Will Show How AI Can Turn Revenue Managers into Commercial Strategists

  • Automatic
  • 10 February 2026
💻 LodgIQ will showcase its AI Wizard at ITB Berlin 2026 from March 3–5, Hall 10.1, Stand 205. The AI Wizard enhances revenue management by converting complex data into actionable strategies for revenue teams, addressing market volatility and labor challenges. CEO Vincent Ramelli emphasizes the tool's capability in cutting through data noise. LodgIQ, based in Silicon Valley, integrates AI into its revenue platform, allowing managers to evolve into commercial strategists. Bookings for demonstrations are encouraged.
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I’ve been having a lot of interesting conversations with hoteliers lately. Almost every one of them eventually lands in the same place: “How does AI change discovery?” My take is simple. The future… | Adam Wallace

  • Adam Wallace
  • 10 February 2026
🏨 In the evolving landscape of hospitality, AI is transforming hotel discovery by prioritizing character and personality over uniformity. This shift highlights the need for hotels to embrace their unique stories and quirks, as AI systems focus on nuance, preference, and context. It's an opportunity for independent and inspired hotels to shine, appealing to both humans and AI systems seeking authentic experiences. This marks a significant change, offering a more interesting future for the industry.
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  • 5 min

Beyond Berlin and Munich: The Fontenay’s Thies Sponholz on Hamburg’s Luxury Moment

  • Automatic
  • 10 February 2026
🏨 Thies Sponholz, General Manager of The Fontenay in Hamburg, won the Hotelier of the Year 2026 award from ahgz. Since 2018, The Fontenay has received two Michelin stars for its restaurant Lakeside and opened Osteria due in 2025. The hotel boasts three Michelin Keys, one of only six in Germany. Sponholz prioritizes trust, freedom, and continuous training. The Fontenay is known for its innovative, ecologically conscious design and emphasis on guest value. Hamburg offers cultural and architectural appeal, celebrating the Elbphilharmonie's 10th anniversary.
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  • 3 min

RMS Uses Sadie AI Voice Technology to Ease Front Desk Workload

  • 10minhotel
  • 10 February 2026
Melbourne, February 10, 2026 – RMS, a leading global hospitality platform for hotels, motels, serviced apartments, short-term rentals and campgrounds, has announced a new integration with Sadie, the AI-powered voice assistant for…
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