Innovation

LONDON, 7 MAY 2026 – eviivo, the all-in-one property management system (PMS) for independent hotels and accommodation providers, has become the first PMS partner of DirectBooker, giving thousands of independent hotels a new…

💻 Hotels can cut operating costs by about 25% using Cadae, an AI platform for optimizing energy and water use. Traditional systems like Building Management Systems are complex and backward-looking, while Cadae provides real-time, actionable insights via mobile-enabled workflows. Performance Hotel Insights (PHI) benchmarks properties, and Project Optimisation & Prioritisation (POP) helps maximize investment efficiency. This approach turns passive costs into controllable savings, embedding expertise directly into hotel operations without requiring specialist knowledge.

💻 AI in hospitality is revolutionizing workflows, although it can't fix broken operations alone. Airbnb and Wyndham face unique challenges in brand building and distribution, with Airbnb avoiding Google Hotel Finder for differentiation. Rising energy costs pressure airlines to seek alternative fuels. Social media tactics for hotels emphasize storytelling. Uber's partnerships with Accor and Expedia aim to revolutionize travel distribution, though customer adoption remains key. Prompt injection in AI poses new risks, highlighting the need for creative distinctiveness in marketing.

📈 Global RevPAR growth increased by 19% since 2019, while booking costs per room rose by 25%. The average global flow-through is 37%. PERFORM 2026 highlighted that hotels, despite increased business, face profit challenges due to revenue leakage. Golf revenue grew by 8% in 2025, and wellness by 6.2%. Revenue managers spend 60% of their time on data tasks, with AI proposed as a solution. Integrated systems could unlock 6% more in annual revenue.

CHELTENHAM, 7 May, 2026 – Journey, the market leader in hotel retailing and the hospitality industry’s first unified Hospitality Performance Platform, has been appointed by The Leading Hotels of the World (LHW) as…

💻 AI solutions for hotels promise faster insights but falter without unified forecasts. Different departments—Revenue, Sales, Marketing, F&B, Operations, Finance, and GM—rely on disparate forecasts. AI accelerates decision-making but multiplies errors if the data lacks consistency. Current AI focuses on room data, neglecting other revenue streams like F&B and spa. Successful hotels prioritize a single, comprehensive forecast, integrating all revenue streams and profits. Before adopting AI, ensure vendors address which forecast their system uses—it's crucial for meaningful insights.