Innovation

This article was written by Hospitality Daily Podcast. Click here to read the original article In this conversation, our guest experience correspondent, Danica Smith, interviews Matthew Bell, Managing Director at…

Langham Hospitality Group (LHG) has launched a trio of artificial intelligence (AI) agents to address changes in how people source information. The new toolkit, which complements the Group’s existing channels, gives guests the flexibility to make enquiries either digitally or directly with hotel staff, who in turn gain broader access to training materials and commercial insights.

In hospitality, the guest journey starts long before they reach the room.

This article was written by Travolution. Click here to read the original article Travel technology provider Travelgenix has agreed to terms with Zest Car Rental, the partnership enabling its clients…

This article was written by Travolution. Click here to read the original article Embracing technological advancements and remaining agile in the face of change will be crucial as the travel…

Why branding and trust — not just AI and data — are becoming central for marketing leaders Nov 28, 2025 Marketing organisations across Europe are doubling down on the fundamentals.…

What Amex GBT’s possible sale reveals about the future of TMCs and hotel distribution Nov 28, 2025 The world’s largest travel management company exploring a sale just months after completing…

Why rising guest expectations are accelerating the shift to standardized, tech-enabled operations Nov 28, 2025 The vacation rental industry is entering a new phase defined by consolidation, higher guest expectations…

Will AI take your job? That question came up in almost every conversation at HSMAI MEA these past two days. Sometimes direct, sometimes after a couple of drinks. Always genuine.…

Is your hotel distribution model ready for 2030? ⚠️ The shift is irreversible. The rise of Agentic AI isn’t just a trend—it’s a seismic event forcing an AI-Native, API-first distribution…