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Innovation

4522 posts

[[ 9 ]]

Amazon Alexa+ expands into travel

  • Automatic
  • 5 March 2025
📌 Amazon launched Alexa+ on Mar 5, 2025, aiming to improve travel planning with advanced AI and partnerships with Tripadvisor and Uber. The U.S. sees an early access period before wider release. Alexa+ is built on Amazon Bedrock's language models, offering conversational engagement and organization, but lacks direct booking like OpenAI’s Operator. Alexa+ can book Uber rides, assist with travel research, but may not replace the human touch in experience-based travel decisions. Its potential in travel distribution, backed by Amazon’s data, remains to be seen.
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Shiji unveils comprehensive rebrand

  • Automatic
  • 5 March 2025
🏠 Shiji, on Mar 5, 2025, announced a complete rebrand to unify its diverse products for the hospitality industry with 24/7 support. Embracing a "Day and Night" identity, the rebrand aims to simplify technology, enhance integration, and improve the guest experience by offering a clearer, more integrated product lineup, ensuring uninterrupted hotel operations, and a strong focus on innovation.
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Mews secures $75M to expand in DACH and U.S.

  • Automatic
  • 5 March 2025
💰 On March 5, 2025, Mews, an Amsterdam-based hospitality tech company, secured $75 million in funding after a $110 million round the previous year. Investment led by Tiger Global, with Kinnevik, Battery Ventures, and Goldman Sachs Alternatives. Targeting expansion in the DACH region and the U.S., Mews plans to enhance AI-driven revenue management and guest experience, and to pursue strategic acquisitions. The company experienced a 50% year-on-year growth, processed $10 billion in payments, and made $200 million in revenue. Mews has acquired Clarity and Quotelo in 2024 and 2023, respectively.
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  • 2 min

Hospitable Announces Major Upgrades to Financial Tools, Including QuickBooks Integration and New CPA

  • Automatic
  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million in a funding round led by Tiger Global, with participation from Kinnevik, Goldman Sachs Growth Equity, and Battery Ventures. The investment aims to fuel Mews' expansion in the U.S. and DACH regions, enhance AI-powered revenue management, and support strategic acquisitions. In 2024, Mews grew by over 50% year-on-year, processed $10 billion in payments, and generated $200 million in revenue, achieving 20% market penetration in DACH. The company doubled its revenue in North America, the number of brands using Mews, and the rooms managed on its platform, outperforming established U.S. PMS players. The firm has invested over $50 million in the U.S. market in recent years, with a long-term global growth strategy.
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  • 2 min

Cendyn Goes Bold with AI Across Hotel Analytics Platforms

  • Automatic
  • 4 March 2025
🏩 Mews, a hospitality technology platform, secured $75 million led by Tiger Global, with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures contributing. In 2024, Mews grew over 50% year-on-year, handled over $10 billion in payments, and earned $200 million in revenue. It achieved 20% market penetration in the DACH region and doubled revenue and brand users in North America. The investment will advance AI in hospitality and U.S. expansion, with $50 million already invested there by Mews.
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  • 3 min

10 Digital Marketing Mistakes Hotels Often Make (and How to Fix Them)

  • Nashi Dasgupta
  • 4 March 2025
🏨 87% of travelers read online reviews before booking; 53% leave websites if loading exceeds three seconds. Increasing customer retention by 5% can boost profits up to 95%. 80% of consumers prefer personalized experiences. Solutions include omnichannel strategy, managing online reviews, loyalty programs, mobile-friendly websites, SEO, AI personalization, customer analytics, social media engagement, paid advertising, and crisis communication planning. Use tools like STAAH's ReviewMinder and Booking Engine to improve direct bookings and guest experiences.
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  • 2 min

IDeaS Launches API Data Integration Developer Portal

  • LODGING Staff
  • 4 March 2025
📊 Minneapolis, Minnesota—IDeaS, a SAS company, launched its API data integration developer portal aimed at enhancing data integrations and fostering collaboration among tech providers. The portal provides a JSON RESTful API toolkit, self-service tools, communication updates, secure key management, performance monitoring, scalability resources, and innovation opportunities. Bijal Shah, VP of product development, emphasized the portal's role in transforming connectivity and enabling the delivery of innovative capabilities at scale for hospitality and travel clients.
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  • 2 min

IDeaS Unveils Groundbreaking API Developer Portal to Revolutionize Partner Integrations

  • Automatic
  • 4 March 2025
💸 Mews, a hospitality technology platform, has secured a $75 million investment led by Tiger Global, with Kinnevik, Goldman Sachs Growth Equity, and Battery Ventures participating. The funding will drive Mews' expansion in the U.S. and DACH region, enhance its AI-powered platform, and support strategic acquisitions. In 2024, Mews saw a 50% year-on-year growth, processed $10 billion in transactions, generated over $200 million in revenue, and achieved 20% market penetration in DACH. North American revenue doubled, as did the number of brands using Mews, which includes customers like BWH Hotels and Lark Hotels. Over $50 million was previously invested by Mews to grow its U.S. presence.
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  • 2 min

Sojern Introduces Fully-Managed Email Campaigns—Hoteliers Pay for Performance

  • Automatic
  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million led by Tiger Global, with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures participating. In 2024, Mews grew over 50%, processed $10 billion in payments, and earned $200 million in revenue. Key achievements include 20% market penetration in DACH, 2x revenue growth in North America, and doubling both its client base and the rooms managed in the U.S. The funds will boost U.S. expansion, AI-driven innovation, and strategic acquisitions. Mews has invested over $50 million in the U.S. market recently.
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  • 1 min

DerbySoft Acquires Arise, an AI Automation Platform

  • LODGING Staff
  • 4 March 2025
📈 Dallas, Texas — DerbySoft acquired AI products from Arise, aiming to enhance supplier-distributor relationships in business travel. Arise's AI-driven automation offers optimized travel management, improved TMC-hotel communication, automated booking reconciliation, and aids in recovering unpaid commissions. DerbySoft's integration of Arise technology will provide accuracy and efficiency in commission reconciliation and robust communication tools. The partnership is expected to lower operational costs, streamline processes, and improve profitability for clients. Terms of the transaction are undisclosed.
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