Innovation - 10 Minutes News for Hoteliers - Page 306

1 min

Former Expedia, Apple reps invest in travel…

📶 French travel eSIM provider Kolet raised $10 million in Series A funding led by Daphni, with participation from former Expedia CEO Peter Kern and ex-Apple VP Jon Gieselman. Founded in 2024, Kolet partners with airlines like Air France and KLM. The funding includes €1 million from Bpifrance to enhance its app and eSIM ease of use. Kolet plans to hire 10 more employees over 12 months. The eSIM offers affordable connectivity in 190+ countries.

3 min

Brian Wallunas Joins Ascent Hospitality Management as CTO

💻 Maestro PMS will present new updates at HITEC North America 2025, from June 16-19 at Indiana Convention Center, Indianapolis. Booth #2411 will feature enhanced systems like GuestXMS with WhatsApp integration, unique Silverware POS integration, and a revamped Spa Management module. Attendees will preview Maestro Touch, a next-gen interface enhancing mobile usability. New front desk features increase efficiency with document uploads and rate management. Maestro continues to innovate for independent hoteliers, enhancing guest and staff experiences.

3 min

Palona Launches Restaurant AI, Expands

💻 Maestro PMS is showcasing its latest technology at HITEC North America 2025, June 16-19, at Indiana Convention Center, Indianapolis. Key exhibits include GuestXMS for two-way messaging, MezzoPay integrated with Silverware POS, and the new Maestro Touch interface. Enhanced features are designed to improve operational efficiency, guest communication, and personalization. Visit Booth #2411 for more details.

3 min

DoorDash Acquires Ad Tech Platform,

📱 June 16-19, 2025, Indiana Convention Center, Indianapolis: Maestro PMS will exhibit at HITEC North America 2025. Booth #2411 will feature the enhanced Guest Experience Management System, MezzoPay integrated with Silverware POS, and the new Maestro Touch interface. Updates include two-way messaging, spa management, and front desk efficiency. Maestro’s innovations aim to improve hospitality operations and guest experiences, helping independent hoteliers compete with branded operators. Visit Maestro's booth for exclusive insights.

2 min

VENZA to Acquire Guest Voice AI to Elevate Hotel Communication

💻 Cloudbeds and Canary Technologies announced a strategic partnership, enhancing hotel operations with integrated solutions. The collaboration merges Cloudbeds’ property management system with Canary’s guest management tools, including AI communication and mobile check-in. This aims to automate workflows, increase profitability, and improve guest experiences. From June 16-19, 2025, both companies will showcase this partnership at the HITEC event in Indianapolis. The integration promises operational efficiency, personalized services, and revenue growth for hoteliers.

2 min

Cloudbeds and Canary Technologies Announce Partnership

💻 Jeff Venza, of VENZA and CyberTek MSSP, announced the acquisition of Guest Voice AI to elevate hotel communication with AI-driven tools. Guest Voice AI integrates with major PMS, answering 95% of guest inquiries and saving hotels up to $20,000 annually. VENZA aims to enhance guest experiences by optimizing hotel operations with automation. Guest Voice AI will be showcased at HITEC 2025, June 16–19, booth #3411.

3 min

Five questions for Patricia Urquiola

🗒️ Patricia Urquiola, 2025, designed the Balcoon bathroom range for Duravit. The project targets the medium price segment, featuring cubic and cylindrical forms, focusing on simplicity and clear design language. Clay Terra Matt, an earthy terracotta shade, is central to the color scheme, deviating from traditional white or black. Modular furniture elements are adaptable to various room concepts. Urquiola emphasizes hybridization and innovation, integrating modern techniques like 3D printing with traditional materials.

7 min

How AI Can Revolutionize the Hotel Guest Journey

🤖 In the hotel industry, AI enhances guest experiences by processing data, predicting needs, and automating tasks. Success depends on high-quality data, critical for AI to deliver personalized services. AI impacts five guest journey stages: Attract, Capture, Prepare, Deliver, and Review. Hotels utilize AI for personalized advertising, dynamic pricing, chatbots, guest preferences, smart room controls, and sentiment analysis. Effective AI use hinges on data quality, staff augmentation, and targeted problem-solving.

2 min

PAR Introduces Guest Engagement Cloud

💸 Nomadix® Inc. introduces its Energy Management Solution for the hospitality and lodging industry, offering operational cost reductions and sustainability benefits. Energy Star notes energy savings of 35-45% in heating and cooling, and Parks Associates report up to 20% OPEX savings for MDU properties using EMS. The solution eliminates extra on-premises equipment, leveraging existing IT infrastructure, and will be showcased at Apartmentalize Las Vegas and HITEC Indianapolis in November 2024.

Nezasa acquires AWAI’s Core Technology

✈️ Nezasa is integrating AWAI's core software to expand its operational capability, enabling airlines and OTAs to dynamically build itineraries. This strategic move enhances Nezasa's TripBuilder platform with AWAI’s technology, creating a comprehensive travel packaging solution. Previously, AWAI’s platform helped Bonza Holidays achieve basket sizes 3.5 times larger than flight-only sales. This integration positions Nezasa at the forefront of travel technology, offering powerful AI-powered solutions for enterprise-level operations, and supporting multiple business models.

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