Innovation - 10 Minutes News for Hoteliers - Page 342

Shake Shack’s New Chief Information and Technology Officer

📱 WorkJam introduced a new Shift Bidding feature, catering to unionized workplaces and complex scheduling environments. CEO Steve Kramer emphasized the benefits for businesses and employees—aligning with union rules and preferences for work hours. Shift Bidding automates scheduling, supports compliance with contract enforcement, and enhances employee satisfaction. Avis Budget Group has seen positive outcomes, with 92% employee adoption of WorkJam. The feature integrates with WMS platforms like UKG Pro, Blue Yonder, and ADP, and is beneficial for industries such as grocery, retail, logistics, and services.

AHLA Announces 2025 HTNG Global Technology 100 leaders

🚨 WorkJam introduces a new Shift Bidding feature, enhancing scheduling in unionized workplaces by aligning shifts with union rules and employee preferences. Steve Kramer, CEO, emphasizes the balance of control and compliance, benefiting both employees and businesses. Avis Budget Group's adoption leads to 92% active employee use, reduced turnover, and streamlined operations. Shift Bidding integrates with WMS platforms such as UKG Pro, Blue Yonder, and ADP, ensuring fair and efficient scheduling. The grocery, retail, logistics, and service industries, in particular, are positioned to benefit from improved scheduling compliance and employee engagement.

2 min

WorkJam Launches Shift Bidding to Simplify Scheduling and Ensure Compliance in Complex Frontline Work Environments

📈 WorkJam introduced Shift Bidding, enhancing scheduling in unionized workplaces. CEO Steve Kramer highlighted the feature's ability to align schedules with union rules and employee preferences. Avis Budget Group is effectively using Shift Bidding with over 92% of their employees on WorkJam. The solution integrates with WMS platforms like UKG Pro, Blue Yonder, and ADP, and includes a Seniority Engine for fairness. The feature aims to reduce turnover, increase productivity and sales, and improve employee satisfaction.

1 min

AHLA Shares Global Technology 100 2025 Leadership Team

📱 The American Hotel & Lodging Association (AHLA) announced the 2025 Global Technology 100 (T100) leadership team. T100, part of HTNG with over 4,000 professionals, aims to advance hospitality technology. The team includes Chair Luis Segredo (Data Travel LLC), Vice Chair Edward Malinowski (Aman), Immediate Past Chair Scott Strickland (Wyndham Hotels & Resorts), Program & Membership Chair Laura Calin (Oracle Hospitality), and Workgroup Chair Dayna Kully (5thGenWireless).

Ruby Hotels expands its “Affordable Luxury” concept to France

🏨 In Marseille, a Ruby hotel with 237 rooms, spanning 7,582 m², will open in late 2025. Located on Boulevard des Dames, it will be the German hotel group's first in France. The 4-star establishment will feature a 300 m² rooftop bar, a restaurant, and a 945 m² coworking space. Ruby Hotels runs 16 hotels and 5 workspaces in Europe and plans further expansion in Stuttgart, London, Florence, Dublin, Frankfurt, Edinburgh, and Rome. The group emphasizes "lean luxury", offering luxury amenities at affordable prices.

5 min

90 – Marketers should look more, think less

📅 Martin Soler discusses AI's expected impact on the travel industry, predicting a significant AI partnership in 2025 during Skift’s Megatrends 2025 event. Kayak's CEO, Steve Hafner, anticipates changes in consumer behavior towards AI platforms and social media for travel arrangements. Additionally, he raises concerns about how AI bookings will be credited. Soler also comments on Google's continued dominance in travel ads, attributing it to innovative ad products that competitors lack. He shares tips for marketers, emphasizing the importance of looking at data and facts, and considering talent, time, and money resources, to execute a "big idea." Soler is a fractional CMO for travel technology companies, co-founder of 10minutes.news, and a speaker on the Hospitality Daily Podcast.

Epson Partners with Kitchen Armor to Further Enhance its TrueOrder Kitchen Display Solution

📱 Custom Travel Solutions launched an AI-Powered Booking Reconfirmation Tool designed for membership organizations and loyalty programs. This service, already live, automates booking confirmations using a system that mimics human voice and integrates with CMS via API for real-time updates. It can handle increased booking volumes, navigate through phone systems for hotel reservation confirmations, and log details like a reconfirmation at 9:03 AM on December 12, 2024, for a stay on January 2, 2025. The tool optimizes resources and improves operational efficiency and guest experience. Mike Putman, CEO & Founder of CTS, highlighted the tool's ability to enhance booking accuracy and set a new efficiency standard in the travel industry.

NRF News: Epson Introduces New Thermal Receipt Printer

📡 Custom Travel Solutions launched an AI-Powered Booking Reconfirmation Tool designed to automate the hotel booking reconfirmation process. This technology, which uses a human-like AI voice, interfaces with hotels to verify reservations, automatically logging details via API into a CMS. It can make up to three calls to confirm bookings and optimizes call timing for higher success rates. This newly released service aims to increase operational efficiency, reduce errors, and improve the guest experience for its users in the travel industry. Mike Putman, CEO & Founder, emphasizes that it addresses booking pain points and sets new industry standards for efficiency and scalability.

2 min

Nezasa reveals results of Tui partnership

🏖️ Tui Belgium, since partnering with Nezasa in 2021, reduced time-to-market for trips from one day to one hour. By the second year, they saw a 76% increase in itineraries, 65% increase in bookings, and 4% increase in average basket size. Belgium served as the pilot for the TripBuilder platform before expansion to the Netherlands, with France, Germany, and the UK expected within six months. The collaboration aimed to solve legacy system issues, meet demands for personalization, and improve digital integration.

1 min

Tripism launches new leisure platform for…

🏠 Tripism, a travel planning platform serving Fortune 500 companies, has introduced a new leisure platform for business travelers, offering exclusive promotions and corporate-negotiated rates for personal trips. The initiative aims to increase employee satisfaction and retention, positioning the corporate travel buyer as a strategic organizational contributor. Developed due to high demand from corporates seeking to enhance employee benefits, the platform also strengthens supplier relationships. Adam Kerr, the CEO of Tripism, announced a pilot with four clients, anticipating a wider release soon.

Input your search keywords and press Enter.