Innovation

💳 Mackay reveals credit card fees surpass restaurant employee benefits costs, urging transparent pricing. Bobrukiewicz of Nigel POS stresses the need for fair software pricing, while Henshaw of In-N-Out highlights the necessity for flexible solutions. Krupp of OneDine identifies challenges: lack of standardization, business openness, and economic pressures in SaaS pricing. Trendell of Oracle calls for data integrity and openness in tech. Cotter of Chipotle advises thorough vendor evaluation, and Bedoka of Jack In The Box emphasizes adopting RTN standards.

MUNICH – June 30, 2025 – IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today announced a strategic partnership with Munich-based hotel…

📈 Revenue management in the hotel industry is evolving from tactical tasks to strategic leadership. At a 200-room Manhattan hotel, automation via LodgIQ enables revenue managers to save hours, shifting focus from manual rate updates to strategic initiatives. The hotel's direct booking contribution is now over 40%. Utilizing automation, they capture room-type premiums over $500 on peak weekends, demonstrating enhanced pricing strategies, not risk-taking. This shift repositions revenue managers as key players in commercial decisions, aligning with digital marketing.

💻 HITEC 2025 session highlights Wyndham Hotels & Resorts' AI-driven guest experience strategy, featuring speakers Josh Dow and Jeff Thoman. Wyndham revamped its digital infrastructure over five years, benefiting 103 million Wyndham Rewards members. AI enhances call center efficiency and franchisee support, improving service and response times. Future innovations include AI-robotics integration and agent-to-agent communication. Leaders are advised to start with simple AI applications, emphasizing ongoing improvement and practical utility.

Post Reply See new posts Andrew Wilkinson @awilkinson Subscribe Stop what you’re doing for a few minutes. Outrage porn about Trump, Mamdani, and P. Diddy can wait. None of that…

🏨 70% of U.S. hotel guests prefer skipping the front desk, with Gen Z at 82%. Self-check-ins, via kiosks or mobile, are rising, with U.S. hotels using Mews Kiosks seeing 30% of reservations checked-in this way, above the 20% global average. Such self-check-in leads to a threefold increase in upsells, boosting revenue by 70%. Personalization is critical, with 93% willing to share data for better experiences. Almost 80% value personalized amenities, rising to 89% for Gen Z.

📶 2025. USA. WebRezPro SaaS PMS alternatives offer real-time sync, mobile tools, and U.S.-based support for hotel growth. Written by Vanshikha Dhar for Hotelogix Blog.

🏖 Resorts face revenue challenges like seasonality, long booking lead times, and reliance on wholesalers. However, they can leverage opportunities through advanced forecasting, dynamic pricing models, and maximizing on-property spending. With technology, resorts can implement total revenue optimization and intelligent automation to enhance profitability. Embracing innovative strategies and data-driven insights allows resorts to transform challenges into opportunities and advance their revenue management strategies. Explore IDeaS' free guide for more insights.

🏨 RatiLanna Riverside Spa Resort in Chiang Mai, with 107 rooms, upgraded their booking management by adopting STAAH’s Channel Manager. Since implementing the solution, they have experienced smoother operations, reduced errors, and enhanced visibility. The real-time updates and centralized control streamline booking processes, allowing the resort to maintain its leading position and focus on future tech enhancements. This change addresses the complexities of managing multiple booking platforms and supports their growth in the hospitality industry.

Housed outside Europe’s most popular airport for business travelers, the newly opened Clarion Hotel Helsinki Airport turned to PPDS to help deliver seamless home-from-home entertainment choice and experiences to guest…