Innovation

🏩 Lou Zameryka discussed "The AI Revolution in Hospitality" on Jan. 7, 2025, focusing on how AI can help the hotel industry thrive.

🏨 Hotel Traveltine in Downtown Singapore implemented D-EDGE solutions for operational enhancement, including a user-friendly website integrated with its booking and channel management systems, performance-based digital marketing campaigns for increased traffic and bookings, and Global Distribution System (GDS) integration to access the business travel market.

📢 STAAH, a tech company serving hoteliers, released its top distribution channels list for the UK, Middle East, and Sri Lanka. In the UK, Booking.com, Expedia, and Pitchup.com led, with STAAH SwiftBook at number four. The Middle East saw Booking.com, Agoda, and Expedia top, with STAAH GDS climbing to fifth. Sri Lanka's leaders were Booking.com, Agoda, and Expedia. Notably, Trip.com and Hotelbeds emerged across regions, while Airbnb's ranking dropped. Direct bookings through hotel websites stayed strong in all regions, thanks to increased investment in booking engines and conversion tools. STAAH's channel manager network boasts over 500 integrations, and the company now offers access to over 2,000 distribution channels.

🚀 United Airlines has expedited the integration of Starlink, expecting to start testing on a United Embraer E-175 next month and launch the first commercial flight this spring. The plan includes equipping the entire two-cabin regional fleet by year-end and launching the first mainline Starlink-enabled aircraft within the same timeframe. MileagePlus members will enjoy free access to various in-flight entertainment options. Last September, United signed a significant agreement with SpaceX for fleet-wide Starlink service, aiming for unmatched gate-to-gate connectivity.

🚀 myPlane, an online booking engine for commercial passenger charter flights, processed digital offers worth over €200 million in 2024. The platform saw a 300% increase in charter enquiries that year, signaling a shift away from manual booking processes in the commercial charter industry. myPlane, which partners with 130 airlines and has 1,200 B2B users, is gearing up for strategic expansion in 2025 following a new fundraising round. Over 6,000 flight enquiries were matched to airlines in 2024 through myPlane, as the travel tech start-up aims to revolutionize the €100 billion air charter market.

💻 Amadeus and Accenture's research in 2023 found IT solutions reduced CO2 emissions by 50,000 metric tons. IT leverages like Amadeus Airport Sequence Manager could save 493,000 metric tons of CO2 annually if globally implemented. Amadeus Altéa Departure Control could avoid 5.2 million metric tons of CO2 with global adoption. Together, these IT solutions could cut 5.7 million metric tons of CO2 a year, equating to 0.6% of 2023's global aviation emissions or 10,000 transatlantic flights.

🏖️ WeRoad, European solo tour operator, closed last year with €100 million in revenue. Since 2017, expanded into Spain, UK, Germany, and France, and launched WeRoad.com in 2024. Bookings now come from 103 countries. It has served 200,000 travellers with a network of 3,000 Coordinators. WeRoadX marketplace launched in Italy and Spain in 2023, now in the UK, France, and Germany. Weekend Trips launched in 2024, capturing 10% of bookings. In 2025, CEO Andrea D’Amico aims to lead in adventure travel across Europe.

🍽 Toast's 2024 survey showed 48% of restaurant decision-makers plan to prioritize catering in the next 12 months. In Q4 2023, catering orders increased before Thanksgiving and peaked in the first three weeks of December. Weekday orders were higher, especially Tuesdays (+25%) and Wednesdays (+26%), while weekend orders declined, with Saturdays 36% and Sundays 53% below the weekly average. Bakery items comprised 32% of Q4 2023 catering orders. The catering industry is projected to grow at a 6.2% compound annual growth rate, reaching $124 billion by 2032. Toast conducted their survey from May 17 to June 2, 2024, with a +/- 4% margin of error at a 95% confidence interval.