Innovation

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Advantage creates AI imagery for…

📱 The Advantage Travel Partnership launched a marketing campaign using AI-generated images from December 28 to February 28 to promote travel bookings. The campaign, tagged #ThatJustBookedFeeling, offers members customizable marketing assets and a chance for customers to win a £5,000 family holiday from easyJet holidays. The innovative use of AI highlights the consortium's modern approach and distinguishes them from competitors. The initiative aims to inspire bookings and foster long-term growth among travel agents.
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AIntensify celebrates one year working with…

📢 Custom Travel Solutions (CTS) celebrated its one-year partnership with AItensify, a German company specializing in voice and text analytics, for improving customer service in the travel industry. Through AItensify's omnichannel analytics tools, CTS now analyzes customer interactions, translating them into actionable KPIs. This synergy resulted in significantly increased member satisfaction and operational efficiency, driven by sentiment analysis and automated issue resolution. CTS iterates their program monthly, while AItensify marks their expansion into the U.S. market.
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Big Interview: Accelya on the ‘when and…

🛫 McKinsey predicts NDC could deliver $45 billion to the airline industry by 2030, with IATA aiming for full NDC adoption by then. Accelya powers over 50% of global NDC transactions, witnessing 30% average NDC adoption among its customers, with some reaching 70%. Corporate travel's NDC bookings surged 157% year-over-year. Europe initially led NDC adoption with Lufthansa Group, Finnair, and Air France/KLM, while the U.S. sees significant progress with American Airlines and Delta. Accelya has 50,000+ active agencies, partners with AWS, and is backed by Vista Equity Partners.
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AI-Powered Hotel to Debut at CES 2025

📈 Hostaway, a vacation rental software company, secured a $365 million investment led by General Atlantic with PSG Equity participation. Founded in 2015, it supports properties in over 90 countries and employs over 230 people across 44 countries. Hostaway is the first company to earn the highest partnership designations from Airbnb, VRBO, and Booking.com, and aims to grow further, especially in France, Spain, and Italy. The short-term rental market is valued at $133 billion and growing at a 12% CAGR, serving over 21 million properties globally.
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How Europe’s DMA Is Changing Hotel Marketing on Google

💰 Hostaway, an all-in-one vacation rental software founded in 2015, has secured a $365 million investment led by General Atlantic with PSG Equity's participation. The company, having over 230 employees across 44 countries, manages properties in over 90 countries and offers over 200 marketplace partners. The investment will support Hostaway's international expansion, product development, and AI initiatives, making General Atlantic and PSG Equity significant minority shareholders. Hostaway is recognized by Airbnb, VRBO, and Booking.com and intends to expand in France, Italy, and Spain, leveraging the growing $133 billion GMV short-term rental market.
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Inflation impact still curbing US travel demand

🏖️ Booking.com CFO Ewout Steenbergen, in a Bloomberg News interview on Dec 18, 2024, observes that U.S. consumers are delaying vacation planning due to inflation concerns, while European travelers book trips further ahead. U.S. market shows a split with luxury travel unaffected, but lower-income groups are significantly impacted, leading to a rise in budget accommodations and shorter vacations.
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McKinsey on how to build a customer-back business model in 2025

💻 On Dec 18, 2024, it was highlighted that successful digital transformation is not just about adopting new technology but also about creating a customer-centric business model. Key takeaways include the importance of having a clear vision and a roadmap to avoid digital transformation failures, breaking down the journey into manageable digital products and initiatives, and promoting collaboration between business and IT teams in small, focused groups of 8-10 members. More details can be found at McKinsey.
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SAP Concur’s business travel trends for 2025

📊 By December 18, 2024, AI advancements in travel and expense management will streamline processes, impacting T&E budgets and policy making. Companies aim to maintain 2024 spending levels into 2025 while leveraging slowing inflation. Key focuses include AI-driven automation to remove manual expense approvals, technology and security investments to balance innovation with minimized risks.
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Flexa, Nighthawk Wallet Integrate

🏠 Hostaway, a vacation rental software, secured a $365 million investment led by General Atlantic with PSG Equity participation. Founded in 2015, Hostaway operates in over 90 countries with 230 employees across 44 countries. It is the first to earn top partnership designations from Airbnb, VRBO, and Booking.com. The short-term rental sector is a $133 billion market, growing at a 12% CAGR. Hostaway will use the funding for international expansion, product development, and AI initiatives.
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