Workforce technology upends restaurant recruitment and retention, study indicates
🍴 By 2035, the restaurant industry will add 150,000 jobs annually, totaling 17.4 million. About 37% of operators plan to use automated labor management and recruitment, with 28% investing in AI solutions. More than 80% believe technology provides a competitive edge in hiring, with 86% of candidates applying via mobile. Still, 54% of operators struggle with management and back-of-house staffing. The Saxton Group reduced hiring time from seven to three days with technology. Retention efforts include structured onboarding and real-time feedback, with the first 30 to 90 days being crucial.
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