Travel managers face new challenges
📈 On Nov 21, 2024, BCD Travel conducted a global survey with 187 travel buyers to understand the evolving roles and responsibilities in the industry. Key findings show travel managers' duties now extend to travel procurement (68%), payment and expense management (51%), managing TMC relationships (53%), and developing travel strategies (47%). They also focus on cost control, data analytics, adapting to industry shifts like NDC, and using new technologies to showcase travel program value to top executives.
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