Innovation

World Travel Market, London, 5 November 2025 – RMS, a leading hospitality platform for hotels, motels, serviced apartments and campgrounds, has today announced a new integration with cloud-based point-of-sale provider Epos Now to enhance…

Hotel brands are currently struggling in the battle for guest loyalty, not because of poor service, but because of poor data visibility. Guests expect the same seamless, personalized experiences they receive from Amazon or Uber, yet most hotels aren’t able to consistently deliver this level of service due to lack of data visibility across their portfolios.

I asked readers of Travel Tech Essentialist to share which people (not brands) they consistently find valuable for travel tech-related insights on LinkedIn or X. I got 133 names across…

Walk into any modern hotel and you’ll encounter the industry’s great contradiction: hospitality, fundamentally a human-to-human business, has become dominated by screens.Guests tap tablets to order room service, swipe through…

The hospitality industry is entering a defining moment. After years of steady digital adoption, hotel leaders are shifting their focus from incremental efficiency to systemic innovation that connects technology, data, and human experience into a unified strategy for growth.

The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality (NYU SPS Tisch Center), in collaboration with Stayntouch and IDeaS Revenue Solutions, today released a new industry report, 2026 Hotel Technology Outlook: Best-in-Class vs. All-in-One Systems. Led by NYU SPS Tisch Center graduate students, this capstone study explores how hotel operators evaluate and invest in technology, comparing Best-in-Class systems, which are specialized high-performing solutions integrated around a core PMS, with All-in-One systems that offer a suite of capabilities through a single provider.

British travellers are booking holidays earlier and planning more trips than any other market across Europe, the Middle East and Africa (EMEA), according to new research from Marriott Bonvoy. The…

“In the age of AI-speed, the strategy-to-execution continuum must accelerate with purpose and precision.” A vision is only as powerful as the momentum behind it. We are thrilled to announce…

Hospitality has entered a new chapter where revenue leaders are no longer just technicians but the architects of total profitability. Success now depends on how well hotels connect data, technology,…

American travelers aren’t cutting back – they’re getting selective. According to new data from MMGY, U.S. travelers are maintaining steady travel plans despite rising costs and are gravitating toward hands-on culinary experiences and choosing intimate family vacations over traditional holiday gatherings. The message is clear: Travelers want experiences that feel authentic, interactive and deeply personal.