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Market Trends

1383 posts

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  • 6 min

10 Facts About How Different Generations Interact with Guest Reviews

  • [email protected]
  • 20 August 2024
📚 TrustYou's consumer research reveals generational differences in travel review behaviors. Millennials and Gen Z (18-39) read (84%) and write (66%) more reviews than Baby Boomers and Gen X (40-65), especially after a positive experience (37% vs. 24%). Baby Boomers and Gen X prefer hotel websites for reviews, while younger generations favor Google. For surveys, 83% of older travelers respond to emails, whereas 33% of younger ones prefer text messages. Negative reviews are considered genuine by 68% of older vs. 57% of younger travelers. Cleanliness is vital for Baby Boomers and Gen X (7/10), and Wi-Fi is crucial for 43% of Millennials and Gen Z. Younger travelers expect rapid responses to negative reviews, with 55% stating a response doesn't change dissatisfaction. The survey included 800 U.S. hotel bookers, 45% aged 18-39, and 55% aged 40-65, conducted in September 2022.
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  • 1 min

Mango Habanero, the sweet-hot combination with endless uses

  • RH Staff Datassential
  • 19 August 2024
🥪 Mango habanero flavor is increasingly popular in the U.S., featured in various dishes and drinks. Despite habanero's spice, these mixtures highlight the pepper's floral notes and mango's sweetness. Market research by Datassential shows a 118% menu presence growth over four years, now at 4.8%. Its popularity is notable among Gen Z, millennials, and Hispanic consumers.
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  • 3 min

Akin Atelier designs JAM Record Bar to feel like being “inside a giant speaker”

  • Alyn Griffiths
  • 19 August 2024
🎶 Designed by Akin Atelier, JAM Record Bar in Sydney's central business district is a monochrome establishment seating 45 in an 80-square-metre space, featuring a decor inspired by Tokyo's mid-century listening bars. The owners, Justin and Bettina Hemmes of the Merivale hospitality group, named the bar after their parents and their music label, JAM Recordings. The interior includes 15,000 vinyl records, exposed pink fibreglass insulation for acoustic properties, and a central bar area. Kelvin Ho, with over 15 years and roughly 20 projects with Merivale, describes the design style as "simple and analogue but also refined," using materials like cork, plywood, and common insulation in a sophisticated manner. Chef Michael Fox and James Irvine contribute to the Japanese-inspired menu and crafted drinks.
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Hospitality Starts In Your Office – Katharine Ames, The Indigo Road Hospitality Group

  • Josiah Mackenzie
  • 19 August 2024
🎉 Katharine Ames, Chief Marketing Officer at the Indigo Road Hospitality Group, featured in a podcast episode on Aug. 19, 2024, shared experiences of exceptional hospitality within her organization. She highlighted a personal milestone birthday celebration at Oku Atlanta with personalized touches (01:14, 02:05) and a warm office welcome in Charleston for her children (03:40). The episode emphasizes the culture of "Surprise and Delight" at Indigo Road Hospitality Group, showcased on a private company Instagram feed (06:05).
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  • 3 min

Studio Est adds “brutalist elements” to Battersea Power Station apartment

  • Alyn Griffiths
  • 18 August 2024
🏠 London's Studio Est, founded in 2020 by Louise East, renovated an apartment inside the iconic Battersea Power Station, designed by Giles Gilbert Scott (1929-1955, decommissioned in 1975). The owner's vision was to mirror personal taste and the building's art deco heritage. Incorporating brutalist elements with softer textures, the design featured custom furnishings and vintage pieces like Mario Bellini leather chairs and a Charles Rennie Mackintosh Hill House Chair. The redevelopment added residential, office, and retail spaces; WilkinsonEyre and Foster + Partners contributed to the restoration and design, including an Apple office and store.
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  • 3 min

Eight elegant bathrooms where eye-catching bathtubs take centre stage

  • Cajsa Carlson
  • 17 August 2024
🚿 Dezeen's lookbook series showcases eight homes where bathtubs serve as centrepieces, offering visual inspiration from the archive. Featured homes include Art House in Greece by Kallos Turin, with veiny green marble, and a Versailles townhouse in France by RMGB, highlighting marble contrast. A Milan apartment by David/Nicolas sports a pink bathtub, while The Maker's Barn in the UK by Hutch Design offers a sunken tub with views. In London, Untitled House by Szczepaniak Astridge features a "concrete sculpture" bath, and an Upper West Side apartment in the US by General Assembly showcases terrazzo. G House in Spain by Gon Architects presents a large, white-tiled tub. Sunderland Road house in the UK by 2LG exhibits playful pastels. The lookbooks also include living rooms with giant sofas, room dividers with storage solutions, and wooden kitchens.
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  • 1 min

Orange wine, a glimpse into ancient viniculture

  • RH Staff Datassential
  • 12 August 2024
🍷 Orange wine, also known as amber wine or ramato, is a white wine that gains a unique taste similar to a dry red wine from extended skin contact during production. It pairs well with various dishes and reflects ancient winemaking practices. As per Datassential, orange wine appears on 1.1% of U.S. restaurant menus, marking a 32% increase in the last four years.
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  • 2 min

REPORT: Restaurant Loyalty Trends

  • Tony Loeb
  • 5 August 2024
📈 PAR Punchh released its "PAR Punchh Loyalty Trends Report," revealing innovative loyalty program strategies in the restaurant industry. Key findings: loyalty programs drove a 12% increase in loyalty sales from 2022 to 2023, a 5% overall rise in consumer spending, morning sales growth due to office returns, and a 25% loyalty sign-up rate among Gen Z. In-store ordering accounted for nearly 40% of transactions, underscoring the value of omnichannel presence and POS systems. CEO Savneet Singh emphasized the importance of understanding loyalty behaviors for market success. The report is based on data from Punchh's platform, used by over 30% of top 100 restaurant brands.
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  • 1 min

Summer squash, a vegetable for every type of dish

  • NRN staff Datassential.
  • 22 July 2024
🍠 Summer squash, including zucchini, pattypan, and chayote, has grown in restaurant menu appearances by 38% over the past four years, now found on 1.4% of U.S. menus. 81% of U.S. consumers recognize summer squash, which stands out for its versatility in various dishes without adding excess moisture, according to Datassential market research.
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  • 2 min

Lazeez Shawarma Powers Rapid Growth and Exceptional Customer Experience With Revel Systems

  • Tony Loeb
  • 16 July 2024
🍔 Sahib Rana, CEO of Toronto-based Lazeez Shawarma, partnered with Revel Systems to implement a flexible, cloud-based POS across 61 locations, as highlighted at the MURTEC Executive Summit Canada on June 20 & 21 at the Sheraton Centre in Toronto. Established in 2013, Lazeez sought a scalable solution for rapid growth and enhanced guest experience. Revel's platform includes a Kitchen Display System (KDS), which improved efficiency by replacing paper tickets, and a Customer Display System (CDS) to ensure order accuracy and promote specials.
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