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Market Trends

1663 posts

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Amex GBT: Global hotel rates steady through 2026

  • Automatic
  • 11 September 2025
🏨 Sep 11, 2025: Hotel prices globally are set for modest increases through 2026 due to geopolitical uncertainty, per Amex GBT’s Hotel Monitor. Luxury accommodations are a notable exception, driven by high-end demand. Regional rate predictions include New York (+4%), London (+4.2%), Madrid (+4.8%), Bengaluru (+6.4%), and Buenos Aires (+5.6%), while Hong Kong sees a decline (-1.2%). New hotel developments in London (15,000 rooms) and Riyadh (17,000 rooms) could ease pricing pressure.
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Hotels worldwide face persistent staffing crisis

  • Automatic
  • 11 September 2025
🛌 Sep 11, 2025. Hotels globally struggle with staffing due to low wages, minimal benefits, poor work-life balance, and limited career growth. The COVID-19 pandemic diverted workers to other sectors, intensifying shortages despite rising travel demand. EU worker access decreased due to Brexit, worsening shortages in the UK. Competitive labor markets offer better pay and conditions, making hotel jobs less attractive. High stress and lack of recognition contribute to high turnover and burnout in the industry.
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How AI is reshaping sales coaching in hospitality

  • Automatic
  • 11 September 2025
💻 Sep 11, 2025, Expedia Group embedded AI into sales workflows with its Zoom Revenue Accelerator (ZRA), improving performance and efficiency. Managers saved time, with 84% reporting at least one hour weekly saved, and post-call admin reduced by over two minutes per call. Coaching quality improved, with 83% of managers noting enhanced capability, boosting sales reps’ confidence and close rates by 70%. Even small improvements, like a 0.3% pitch success increase, scaled into significant revenue gains.
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Gen Z makes fall the new peak season

  • Automatic
  • 10 September 2025
🌍 Gen Z drives a 26% rise in fall travel searches, favoring longer, international trips. Over 80% prioritize affordability, with nearly 50% finding fall travel cheaper than summer. Paris is the top destination, offering activities under $100. Seasonal trends include extended stays at beach spots and visits to foliage hotspots like Vermont. Airbnb expands offerings with exclusive cultural experiences in cities like Tokyo and Milan, aligning with the demand for affordable luxury and immersive adventures.
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Shorter, later, cheaper: How U.S. travelers are reshaping hotel demand

  • Automatic
  • 10 September 2025
🗺️ Sep 10, 2025: North American travelers are shifting to shorter trips, with over 40% of searches for one-night stays. Data shows 57% of bookings occur within 28 days of travel, driven by economic factors such as high interest rates and low consumer confidence. Travel intent is at a four-year high, despite cautious spending. Hoteliers are adapting with dynamic pricing and short-stay packages to meet the demand for flexibility and value.
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  • 5 min

Franchise Fees: Analyzing the Recent Increases Across Property Types 

  • Robert Mandelbaum and Andrew Hartley
  • 8 September 2025
🛑 U.S. lodging demand grew by 0.7% in 2023-2024, slowing after pandemic recovery. In May 2025, CBRE forecasted a 0.9% rise in lodging demand. In 2024, 4,200 hotels averaged 218 rooms with 70.2% occupancy and a $214.89 average daily rate. Franchise fees rose 3.5% in 2024, led by 3.9% loyalty program fees and 3.8% reservation/marketing fees. Luxury hotels saw 6.4% fee growth, while midscale fees fell 6.6%. Brand-managed luxury hotels recorded higher fee growth than third-party managed properties.
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  • 1 min

WEBINAR: 2025 Guest Engagement Study: How to Win the Customer

  • Automatic
  • 8 September 2025
📅 Wed, Oct 8, 2025, at 11:00 AM EDT, the HT 2025 Guest Engagement Study webinar explores what restaurant and hotel customers desire and are willing to spend more on. Based on a survey of over 1,000 guests, this study serves as a guide for businesses. Speakers include Robert Firpo-Cappiello, Editor-in-Chief of Hospitality Technology, and is sponsored by Intelity and Softtek.
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  • 3 min

Airbnb’s October cancellation policy change could affect 40% of US Airbnb bookings in Q4, Key Data analysis shows

  • 10minhotel
  • 8 September 2025
📊 Key Data's analysis reveals that nearly 40% of US Airbnb cancellations in Q4 2024 occurred 7–30 days before check-in. Starting 1 October 2025, Airbnb's updated cancellation policy will offer guests at least a 50% refund in this window. In 2024, 16% of cancellations happened 7–14 days out and 23% occurred 14–30 days out. This policy change aims to boost guest confidence but may impact property managers' revenue, requiring strategic adjustments.
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  • 1 min

CoStar: U.S. Hotel Industry Reports Mostly Positive Yearly Comparisons

  • LODGING Staff
  • 5 September 2025
🏨 U.S. hotel industry reported mostly positive year-over-year comparisons for August 24-30, 2025. Occupancy was 63.4% (down 0.8%), ADR was $155.87 (up 1.0%), and RevPAR was $98.88 (up 0.2%). Houston saw the largest declines in occupancy (56.3%, down 12.0%) and RevPAR ($63.48, down 16.7%) due to post-Hurricane Beryl effects. Las Vegas experienced a 6.8% drop in ADR ($184.28), while St. Louis had a 6.9% increase in occupancy (60.7%).
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  • 1 min

International travellers lag behind when…

  • Travel Weekly Group Ltd
  • 5 September 2025
💰 Nearly two-thirds (63%) of travelers use points for trips, according to the Global Rescue Summer 2025 Survey. Usage is consistent across age and gender, with 65% of men and 61% of women participating. However, US travelers are 35% more likely to use points than non-US travelers (67% vs. 50%). Non-US travelers are 46% more likely not to use points compared to Americans (41% vs. 28%). The disparity could be due to access to loyalty programs or travel credit cards.
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