Market Trends

☕ According to the Costa Coffee Suzy Speaks Hospitality National Study, 56% of hotel guests pay for premium coffee even when free options exist, and nearly half have left hotels for better coffee elsewhere. This signals a shift in guest expectations, highlighting a revenue opportunity for hotels. Improving in-house coffee offerings can reduce loss from "walkout revenue." Premium coffee is defined by quality, consistency, customization, and convenience. Hotels across segments can gain by treating coffee as an all-day program.

🏠 On June 3, Steve Case's Exclusive Collective transitions over 200 onefinestay luxury rentals in London and Paris to Veeve. The strategic move refocuses onefinestay's approximately 3,000-property portfolio toward leisure destinations like Lake Como, U.S. Mountain West, the Caribbean, and Mexico. Previously, over 1,000 properties were in the UK and France; now only 277 remain. This pivot targets affluent guests seeking extended stays in upscale locales, with just 40 ultra-luxe homes retained in London.

💻 Ten days ago, Minor Hotels launched a global data platform to enhance customer experience and profitability. Booking.com collaborates with OpenAI to integrate AI into its services. Best Western France, a key market, tests AI for independent hoteliers. Vanguélis Panayotis, CEO of MKG, highlights AI's role in improving productivity but not replacing human touch. The Hospitality Operator Forum fosters discussions on AI's role in the hospitality industry.

🏨 March 2026 in France saw the hospitality sector's resilience against economic disruptions, with overall hotel occupancy increasing by 1.7 percentage points YoY. The Average Daily Rate (ADR) rose by 1.4%, pushing Revenue Per Available Room (RevPAR) up by 4.3%. The upscale segment led with a 4.1% RevPAR growth, while midscale recorded a 5.0% increase. The budget segment struggled, with a 7.5% RevPAR decline compared to two years prior. Q1 2026 saw a 3.5% RevPAR growth overall.

🏠 Grand View Research valued the global serviced apartment market at $112 billion in 2023, projecting growth to $249 billion by 2030, with a 12.7% CAGR. Hilton launches nearly 3,000 units, joining its 10,000 existing stock, with new locations in New York, DC, and Atlanta. Mandarin Oriental expands to 35 homes, adding properties in Italy and Spain. ROOST debuts 59 rooms in Austin, marking its eighth US location. Wilde Aparthotels expands in Europe, focusing on guest wellbeing. Marriott Bonvoy plans 30 new projects worldwide.

🌍 Booking.com's 2026 Travel & Sustainability Report reveals that 74% of travelers consider extreme weather risks when choosing destinations and timing, with 31% canceling trips due to these risks. 26% experienced extreme weather in the last year, prompting shifts beyond traditional peak months. Notably, global searches for Slovenia, Norway, and Finland rose by over 27% during 2025's peak months. 40% of accommodations have adapted operations due to climate risks, impacting guest experiences and reviews.

🏨 Borgo Santandrea, an ultraluxury resort located 10 minutes from Amalfi, Italy, opened in July 2021. It features 29 rooms and 16 suites. Despite challenges like the pandemic, it earned a spot on the World’s 50 Best Hotels list shortly after opening. The resort offers amenities like a private beach, three restaurants led by Michelin-starred Chef Crescenzo Scotti, and two luxury yachts. It combines midcentury and Mediterranean design, attracting a younger, design-savvy crowd.