Understanding rate parity and its impact on hotels
Rate parity is a common practice in hotel revenue management. It’s also a quite controversial one. The debate around its fairness is ongoing, and in one case, a dispute on…
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Infographic: Q1 Guest Experience Update 2024
Infographic:Q1 Guest Experience UpdateIntroducing the inaugural infographic for the Q1 2024 Guest Experience Benchmark Report! This dynamic visual encapsulates the essence of our latest data insights, offering you a comprehensive overview of quarterly guest satisfaction trends in 2024.Available in Spanish, German, French
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Marketing Reveals The Big Opportunity for Elevating The Hotel Guest Experience – Sabrina Cendral
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: You might remember a few weeks ago I published an episode saying I’m going…
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Minimizing hallucinations in GenAI and LLMs
This article was written by Phocuswright. Click here to read the original article Many business leaders have expressed particular concern about large language model (LLM) hallucinations, which generate output that…
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Skyscanner integrates ChatGPT into its travel app
Online travel platform is hoping to tap travelers who already use artificial intelligence to help with their travel itineraries May 15, 2024 UK-based Skyscanner has launched a generative artificial intelligence…
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How to complete a hotel revenue displacement analysis
If you’re a hotel that caters to group bookings, including meetings and events, you’ll often have to weigh up the value of taking a group booked at a lower, negotiated…
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The Power of All-Inclusive Hospitality – Sabrina Cendral
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: All-inclusive hospitality is very, very interesting to me. And I think, as a guest,…
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Leveraging Brand.com : What you need to know to drive the highest profit contribution to your hotel
This article was written by Kalibri Labs. Click here to read the original article With many emerging players in the digital marketplace, increasing direct, profitable channel contribution becomes more and…
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Digital Markets Act: European Commission designates Booking.com as gatekeeper
Booking Holdings is still attempting to prevent hotels from offering better prices on their own distribution channels than via the Booking.com platform. Moreover, Booking is not sufficiently sharing its data…
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Trapeze Talks: My Club Med Journey (With Insights For You) – Sabrina Cendral
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: I wonder if you can share a little bit about how early in your…
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