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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
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    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
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  • 7 min

7 most important hotel KPIs in the hospitality industry

  • Tom Brown
  • 9 April 2025
What is the meaning of KPI? A key performance indicator is a measurable value that illustrates how an organization or company is doing in relation to its set objectives, such…
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Download the 2025 Smart Decision Guide to Restaurant Management and POS Systems

  • Sophia Lavoriero
  • 8 April 2025
Sign up for emails on hospitality industry insights Never miss an insight. We’ll email you when new articles are published. Shiji Group @media only screen and (max-width: 319px){ #zcOptinSuccessPopup{ width:100%…
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Addressing Consumer Behaviour Shifts in Foodservice Industry

  • saladplate
  • 8 April 2025
This article was written by Saladplate. Click here to read the original article Saladplate is the official content and engagement hub for the Hospitality, Food and Beverage portfolio, part of…
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  • 1 min

How Bachcare Holiday Homes Boosted Survey Conversion by 135%

  • Automatic
  • 8 April 2025
Bachcare Holiday Homes is especially fond of ReviewPro’s sentiment analysis tools. It allows them to identify which items were coming up again and again including things that would have never…
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  • 1 min

How Transamerica Hotels Enhanced Guest Satisfaction with ReviewPro

  • Automatic
  • 8 April 2025
By combining feedback from the Guest Survey Solution (GSS) with insights provided by online reviews, Transamerica Hotels can hone in on detailed information about areas of strength and areas where…
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  • 2 min

How TOP 10 Holiday Parks Improved Key Metrics with Guest Feedback

  • Automatic
  • 8 April 2025
1. Setting Benchmarks TOP 10 Holiday Parks took on ReviewPro’s Online Reputation Management (ORM) and Guest Satisfaction Survey (GSS) solutions in2017. Three metrics that would be used to benchmark success…
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  • 1 min

How glh Hotels Transformed Guest Experience with ReviewPro

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  • 8 April 2025
To harness the full power of Guest Intelligence, glh Hotels uses ReviewPro’s Guest Experience Improvement Suite™, a combination of three powerful solutions, and leverages the insights to inform decisions at…
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  • 1 min

How Paradores Won Spain’s Best Reputation Three Years in a Row

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  • 8 April 2025
The brand took on Online Reputation Management (ORM) in 2017, and quickly incorporated the solution into its processes. The group also took on Guest Satisfaction Surveys (GSS), in order to…
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  • 4 min

The ultimate guide to the hotel marketing funnel

  • Eva Lacalle
  • 8 April 2025
What is a marketing funnel for hotels? A hotel marketing funnel is a simple way to map out the key stages of a guest’s booking journey – from discovery through…
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  • 12 min

Hotel Invoice Guide: Essential Tips & Best Practices for Hotel Professionals

  • Martijn Barten
  • 5 April 2025
A hotel invoice is a document presented to guests at the end of their stay, breaking down the charges they have incurred. This can include the room rate, additional services…
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