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1758 posts

[[ 18 ]]

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  • 2 min

Ian Schrager Receives Sevenrooms Icon Award at the World’s 50 Best Hotels 2025 Ceremony

  • Sophie Weir
  • 31 October 2025
📱 Ian Schrager was awarded the SevenRooms Icon Award on October 2025 during The World’s 50 Best Hotels ceremony in London. Known for pioneering the boutique hotel movement, his notable brands include Morgans Hotel Group, EDITION Hotels, and PUBLIC. In early 2026, Schrager plans to expand the PUBLIC brand to West Hollywood, Los Angeles. The new PUBLIC hotel will be designed with British architect John Pawson on the Sunset Strip. Schrager values industry recognition over mere success.
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  • 1 min

Weekly map of hotel openings – October #4 2025

  • m.welsch
  • 31 October 2025
📖 The Hospitality ON team provides weekly expert insights into the hospitality industry. Membership offers access to exclusive content and job opportunities.
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ChatGPT is changing how hotels talk to guests

  • Automatic
  • 31 October 2025
💻 Oct 31, 2025, OpenAI’s new Instant Checkout in ChatGPT enables direct purchases, marking a shift from traditional ads to conversational marketing. Hotels must engage in AI-driven dialogues to remain visible, as guests use platforms like ChatGPT and Google Gemini for booking. Trust and authenticity become crucial, emphasizing structured data and clear communication. Hotels should adapt by ensuring data is AI-friendly and aligning teams for seamless digital conversations.
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STAAH Product Updates You Can’t Miss – October 2025

  • Nashi Dasgupta
  • 30 October 2025
📈 October 2025 brings significant updates to Max and SwiftBook. Channel Manager upgrades include smarter room selection, custom day restrictions, and direct messaging with Expedia. Max introduces multiple tourism fee periods and 2FA advantages, eliminating frequent password changes. SwiftBook now links payment gateways to cancellation policies, and the TACT module offers a unified design, multi-user access, and enhanced security. These enhancements promise streamlined bookings and improved user experience, especially during the holiday season.
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  • 2 min

A World for Travel tackles tourism’s…

  • Travel Weekly Group Ltd
  • 30 October 2025
✈️ On 30-31 October, A World for Travel forum convenes at the Hôtel de l’Industrie, France, addressing global issues impacting tourism. Ministers, CEOs, and experts, including Serge Papin and Gabriel Attal, tackle geopolitical and environmental shifts. Key insights include a 3% increase in trust in insurers since 2021 and Radisson's two verified Net Zero hotels. Technology's role in sustainable travel is highlighted by experts from Airbus, Booking.com, and easyJet.
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  • 9 min

Collaboration in Action: Smarter Sourcing and Procurement Partnerships Deliver Value for Hotels

  • Robin McLaughlin
  • 29 October 2025
💸 U.S. hotels have faced supply chain challenges since the COVID-19 pandemic. Product shortages hit in 2020, avian flu restrictions in 2022, and tariffs are a current concern. Ted Peters from Remington Hospitality says prices remain high, and delivery times can be long. Ashley King from Resolute Road Hospitality notes improved lead times and predictability. Jason LaBarge of Raines foresees possible procurement cost increases of 15-30% by 2025. GPOs like Foodbuy Hospitality help mitigate these issues through strategic partnerships.
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  • 9 min

Best 30 hotel industry trends you must know in 2025

  • Eva Lacalle
  • 29 October 2025
📰 In 2025, the hospitality industry trends are transforming experiences. Personalization takes a leap with hyper-personalization from booking to check-out. Sustainability is key, with eco-friendly practices and local consumption. Digital nomads favor remote work facilities, while smart technology, like keyless entry and smart rooms, is essential. Wellness offerings and health safety measures are priorities. Hotels embrace the changing landscape with concepts like glamping, influencer marketing, and dynamic spaces. These trends aim to create unique, tech-driven, sustainable guest experiences.
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  • 2 min

St. Regis Hotels & Resorts Announces Partnership With Ladurée 

  • LODGING Staff
  • 28 October 2025
🍪 St. Regis Hotels & Resorts partners with Ladurée for a holiday collaboration from November 5, 2025, to January 4, 2026. Guests at select locations in New York, San Francisco, Bal Harbour, Deer Valley, and Washington, D.C., can enjoy a co-branded menu featuring Ladurée's macarons, bespoke tea blends, and festive décor. The St. Regis Afternoon Tea tradition will be paired with Ladurée’s offerings, continuing the legacy of the Astors’ holiday gatherings.
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  • 3 min

Roland Hotel: Building Trust and Boosting Bookings with STAAH

  • Nashi Dasgupta
  • 26 October 2025
🏨 Since 1997, Kolkata's Roland Hotel has transformed its booking processes using STAAH’s solutions, including a booking engine and channel manager. This 30-room hotel, located near Forum Mall, automated its manual distribution tasks to enhance efficiency. Key improvements include seamless booking experiences, direct booking visibility alongside OTAs, price transparency with WatchMyRate, and smarter group distribution. Results include significant growth in online bookings and revenue, showcasing how technology can drive success in the hospitality industry.
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Here we are: Best Talent Management Initiative

  • m.welsch
  • 24 October 2025
🏨 Appart’City launched "Unleashing the New Hospitality" in 2024, centering employees in redefining values. Beachcomber Hotels' "Feel the Happiness You Give" involves 1,000 employees, focusing on trust and well-being. IHCL integrates talent management with its Tajness philosophy, fostering leadership and inclusion. ITC Hotels’ NAPS Programme trained 4,000 apprentices, 78% employed. Kempinski's Flourish Program, started in 2023, spans 15 countries, training future leaders. Radisson's Career Month involves 75,000 members globally, enhancing career development through interactive experiences.
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