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1490 posts

[[ 18 ]]

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  • 2 min

Applebee’s Adds Two Industry Vets to C-Suite

  • Tony Loeb
  • 24 August 2025
🚀 SynergySuite has raised $12 million to enhance its AI-powered restaurant platform, focusing on global expansion and innovation. The funding was led by Oyster Capital in Dublin, with support from First Analysis and Lago Innovation in Chicago. Founded in Dublin, now US-based, SynergySuite serves brands like Pollo Campero. In 2025, the company earned multiple awards for its innovative impact. The platform integrates with POS, payroll, and vendor systems, optimizing operations across locations and franchise networks.
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Anantara Chiang Mai Resort Now Offers Smart, Connected Stays with OKKAMI

  • OKKAMI_News
  • 24 August 2025
📱 Anantara Chiang Mai Resort is fully integrated into OKKAMI's platform, accessible on iOS and Android. Guests can organize their stay with Pre-Arrival Requests, booking transport, meals, and wellness treatments. During their stay, they use the app for In-Room Services, Service Requests, dining reservations, spa treatments, and leisure activities. The app enhances guest experiences by streamlining service access and personalizing visits, ensuring a smooth, connected, and memorable stay.
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  • 6 min

AI in Hospitality: New Trends in Booking Behavior and Distribution

  • Revfine.com1
  • 23 August 2025
🖥 AI is revolutionizing the travel and hospitality industry. 57% of travelers seek more relevant results from AI, while 48% are willing to share personal data. 78% want to plan and book trips entirely online. AI tools offer personalized trip planning, like Expedia's Romie and Black Tomato's services. By 2029, 73% of travel sales are expected to be online. Hotels should optimize AI-friendly content, implement dynamic pricing, and use guest data for personalization.
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  • 3 min

Islyn Studio combines raw and refined materials in Miami Beach restaurant

  • Dan Howarth
  • 23 August 2025
🍴 Uchiko restaurant in Miami Beach, designed by Islyn Studio, combines tropical brutalism with Japanese deco. Located in Sunset Harbor, it features a bar made of deep blue-green glass blocks and sea green accents. The interior showcases Japanese influences in woodwork and textiles. Chef Tyson Cole offers a Japanese menu. Islyn Studio, led by Ashley Wilkins, previously had a project longlisted for the 2023 Dezeen Awards in the Restaurant and Bar category.
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  • 1 min

When Ryan Reynolds and Rob McElhenney Bought Wrexham AFC, This Hotelier Made the Most of the Moment: Steven Hesketh

  • Josiah Mackenzie
  • 22 August 2025
🏟 Ryan Reynolds and Rob McElhenney's purchase of Wrexham AFC focused global attention on a small Welsh community. Steven Hesketh, CEO of Savvy Hotel Group, shares how local hospitality operators collaborated to leverage this attention for regional growth. This initiative emphasized placemaking and community pride. The podcast also highlights innovative hospitality strategies, encouraging industry professionals to adapt these ideas for business transformation.
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  • 2 min

Radisson Blu London secures Silver Green Tourism Accreditation

  • Heather Sandlin
  • 22 August 2025
🌳 Radisson Blu London achieved Silver Green Tourism Accreditation for all nine hotels, recognized for energy efficiency, waste reduction, and community engagement. They aim for a 10% energy reduction by 2027 and 100% renewable electricity by 2030. Initiatives include phasing out single-use plastics by 2026, planting trees with DripDrop, and supporting green travel. Managed by Axiom Hospitality, they target net zero by 2050. Staff receive sustainability training, reflecting a commitment to social responsibility.
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Digital transformation is redefining hotel F&B leadership

  • Automatic
  • 22 August 2025
💻 Aug 22, 2025, hotels are reshaping culture through digital tools. These platforms enhance accountability, consistency, and decision-making, allowing leaders to focus on strategic tasks. Key changes include centralized tasks replacing verbal notes, real-time dashboards improving delegation, and standardized records ensuring brand integrity. Streamlined onboarding boosts employee satisfaction, while data highlights inefficiencies. The shift emphasizes empowering teams and sustaining great performance, driving a cultural transformation in food and beverage leadership. Read more at Hotels Magazine.
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  • 4 min

How digital tools are reshaping team accountability and leadership in F&B operations

  • Guest Contributor
  • 21 August 2025
💻 F&B leaders face economic pressures, labor challenges, and rising guest expectations in 2025. Digital tools transform operations by increasing clarity, reducing micromanagement, and fostering accountability. Managing multi-outlet hotels becomes efficient with centralized digital platforms, enhancing task compliance and consistency. This approach aids talent retention by improving job satisfaction and reducing turnover. Data-driven leadership allows timely interventions, boosting performance. Digitalization enhances hotel culture and performance, providing a competitive advantage.
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  • 5 min

7 Ways TrustYou AI Agents Help Hotels Reduce Operational Costs

  • TrustYou Editorial Team
  • 21 August 2025
🏨 TrustYou AI Agents, part of the world’s #1 Hospitality AI Platform, help hotels reduce operational costs and improve guest satisfaction. By automating repetitive tasks, they cut labor costs, reduce overtime, and decrease staff burnout. Their use in bookings minimizes OTA commissions, increasing profitability. AI also streamlines staff training, speeds issue resolution, and centralizes multi-property operations. By supporting direct marketing and multilingual communication, they further reduce expenses, ensuring efficient, 24/7 service without scaling staff costs.
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  • 2 min

Hospitality leaders, you're sleeping on one of the biggest drivers of revenue in today’s market. | Scott Eddy posted on the topic | LinkedIn

  • Scott Eddy
  • 21 August 2025
🎤 Bad Bunny's residency in Puerto Rico generated over $200 million, booking 48,000+ hotel nights, and boosting local tourism before hurricane season. Taylor Swift's Eras Tour boosted U.S. tourism, driving hotel occupancy, flight capacity, and restaurant sales. Both artists demonstrated that cultural events surpass traditional marketing, urging hospitality leaders to collaborate directly with promoters and artists. Developing experience-centric packages and culturally-aware marketing strategies can harness this economic potential in the hospitality sector.
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