TOP NEWS

💰 Accor reported Q1 2025 revenue of €1,349 million, a 9.2% increase, with RevPAR up 5% from Q1 2024. The hotel pipeline grew by 4.9% over 12 months. Sébastien Bazin highlighted dynamic growth amidst geopolitical and economic volatility. Accor opened 45 new hotels with over 5,900 rooms in Q1 2025, leading to a net unit growth of 2.7% and a total of 847,290 rooms across 5,695 hotels. The Premium, Midscale, and Economy divisions saw a 3.4% RevPAR increase, while the Luxury & Lifestyle division's RevPAR increased by 8.3%. The Americas region experienced a 13.1% RevPAR increase, with Brazil's strong growth. Currency effects negatively impacted revenue by €9 million. Management & Franchise revenue reached €321 million, up 9.3%. Accor announced a €440 million share buyback program for 2025, with the first €200 million tranche launched on March 6, 2025.

🔔 Choice Hotels International partners with Mews to provide an innovative property management system (PMS) for international franchisees. The collaboration features real-time data access, operational efficiencies via automation, a scalable infrastructure, and enhanced guest experiences through personalized stays. The integration with choiceEDGE reservation system ensures up-to-date rates and availability. Chief Information Officer Brian Kirkland highlights the importance of regional-specific tools for franchisees outside the U.S., while Mews CEO Matt Welle emphasizes the goal of setting a new benchmark in connected hospitality.

🏨 Choice Hotels International is adopting Mews as a PMS option for international franchisees, aiming to improve connectivity, operations, and guest loyalty using Mews’ cloud-native PMS. The integration with choiceEDGE will allow real-time rate and availability updates across all booking channels. Key benefits include full data visibility, operational efficiencies through automation, scalable growth, and enhanced guest experiences. Brian Kirkland highlights the importance of expanding platform options for franchisees outside the U.S., while Matt Welle of Mews emphasizes the collaborative effort to set new industry benchmarks.

💰 Customer experience platforms for hotels facilitate feedback collection during pre-arrival, stay, and post-departure, aiming to improve services based on guest preferences and pain points. These platforms analyze feedback for marketing, highlight guest-praised features (e.g., exceptional service, prime location), and address common concerns. Proactive review management enhances reputation and conversion rates. Additionally, personalized offers for past guests drive repeat bookings and loyalty, ultimately contributing to revenue growth through direct bookings.

🏨 In Q1 2025, the U.S. hotel construction pipeline hit an all-time high with 6,376 projects and 749,561 rooms, marking a 5% and 6% YOY increase, respectively. Under construction are 1,152 projects with 145,368 rooms, and 2,286 projects with 263,370 rooms are scheduled to start within 12 months. Early planning stages surged 10% and 13% YOY with 2,938 projects and 340,823 rooms. Upscale, upper midscale, and midscale chain scales dominate, accounting for 75% of projects. A record 1,421 brand conversions and 2,050 combined hotel conversion and renovation projects were noted. Q1 saw 313 new project announcements and a 21% quarterly increase in new construction starts. From January to March 2025, 161 new hotels opened, and 740 new hotels with 83,548 rooms are expected by year-end, a 1.5% growth rate. Looking to 2026, a 1.6% increase with 848 new hotels is anticipated.

🏨 The U.S. Hotel Construction Pipeline at Q1 2025 includes 6,376 projects and 749,561 rooms, marking a 5% and 6% YOY increase. Under construction: 1,152 projects (+1% YOY) with 145,368 rooms (+3% YOY). Starting within 12 months: 2,286 projects (+1% YOY) with 263,370 rooms. Early planning stages surged by 10% in projects and 13% in rooms YOY, totaling 2,938 projects and 340,823 rooms. Upscale (1,443 projects/179,295 rooms), upper midscale (2,338/226,349), and midscale (974/82,094) dominate 75% of the pipeline. Brand conversions hit a record-high: 1,421 projects/136,668 rooms (+13% and +16% YOY). New project announcements in Q1: 313 projects/37,912 rooms. Openings from January to March 2025: 161 hotels/18,767 rooms. Forecast for 2025: 740 hotels/83,548 rooms (+1.5%), and for 2026: 848 hotels/92,892 rooms (+1.6%).

🏨 Global Hotel Alliance (GHA) started 2025 with $746 million in Q1 revenue, a 15% increase. GHA DISCOVERY loyalty program now boasts 30 million members. Room nights increased by 12%, and average daily rate (ADR) rose by 3%. Cross-brand revenue grew by 11%. DISCOVERY Dollars redemption surged 60%, with Spain, Germany, China, and Singapore leading. Redemptions generated 7.6 times more revenue, with over D$1,000 redemptions yielding 4-5 times the value. New memberships in Q1 grew by 8%, totaling 850,000. International stays contributed 70% of revenue; Maldives and Thailand saw the highest with 100% and 95%. China's stay revenue grew by 19%. Rotana's addition in March expanded GHA's portfolio by 80 hotels.

🏠 Accor reported a 9.2% revenue increase to €1.349 billion in Q1 2025, with RevPAR up by 5% from 2024, and an 8.3% RevPAR growth in the Luxury & Lifestyle division. The company opened 45 hotels totaling over 5,900 rooms in the same quarter. Pierre & Vacances - Center Parcs saw a -0.9% economic revenue decrease for the first half of 2024/2025 but achieved a 96% occupancy rate in Q2 at mountain resorts, with a 21.8% accommodation revenue increase in Spain. Compagnie des Alpes reported an 11.6% revenue rise to €849.5 million in the first half of 2024/2025, with a 5.5% increase in ski lift revenue and a 32.8% surge in leisure parks revenue, driven by higher visitor numbers and spending.

🏥 On April 25, 2025, Matthias Huettebraeuker interviews Stijn Oyen, Managing Director at Design Hotels, discussing the transformation of luxury hospitality by "community capital.

💾 B&Bs can reduce booking errors by up to 95% using a cloud-based Property Management System (PMS). With direct bookings, B&Bs can save 15-30% on OTA commissions, potentially recovering thousands in revenue every month. A PMS like Hotelogix streamlines operations, automates guest communication, and provides real-time insights for data-driven decisions, facilitating increased direct bookings by up to 35%. Hotelogix's cloud-based platform is suitable for small to mid-sized properties, offering 24/7 support and scalability.