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Manuela Bortolotti, Destination Support at Trentino Marketing, shares best practices of implementing TrustYou for destination tourism development in this interview. What are the most obvious results of implementing the TrustYou…

Since the dawn of leisure travel, people have journeyed in search of new experiences. They long to meet friendly locals, eat new foods, stroll through unfamiliar landscapes, and witness (or…

In hospitality, every interaction is a chance to create a lasting impression—or a lasting nightmare, depending on how things go. Over the past 25 years, I’ve worked everywhere, from sleek…

Proactive Problem-Solving: Anticipating Issues Before They Arise With over 35 years in the hotel industry, I’ve gained a comprehensive understanding of the business from nearly every angle. My experience spans…

Hilton Grand Vacations Inc., the vacation ownership and experiences company, is strengthening its presence in Japan and marked its entry into Kyoto. Hilton Grand Vacations has acquired the Citadines Kyoto…

Hotel forecasting is a critical component of successful hotel management, serving as the foundation for strategic decision-making and operational efficiency. For hotel managers and the industry as a whole, accurate…

New partnership streamlines group bookings, event management, and catering to boost hotel efficiency and revenue Charleston, SC –SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts,…

Do you wonder how much impact your sales campaigns really have on your hotel’s bottom line? In the fast-paced world of hospitality, understanding the effectiveness of your sales initiatives is…

PHOENIX — The temperature of the hotel industry is running hot here at the JW Marriott Phoenix Desert Ridge and it had nothing to do with the suffocating heat outside.…

Hoteliers must find innovative ways to enhance guest experiences and increase revenue. One strategy gaining traction is the implementation of vouchers. Often overlooked, vouchers can be a game-changer for hotels,…