Everything happening at Crave Interactive, in one place. This hub brings together the latest news and updates around Crave’s in-room tablet and digital guest technology for hotels, curated from trusted sources worldwide. A quick way to follow in-room guest tech.
-
HCN Estimates In-Room Tablets Could Generate $257,646 in Annual Revenue and Savings for a 500-Room Hotel
·
Source:
12 November 2026🏨 HCN surveyed 179 luxury-hotel guests in downtown Chicago: 95% found in-room tablet advertising engaging, 77% said it added value, and 29% acted on offers. HCN reports delivering 199 million ads in 2025 with two complaints. For 2027 planning, its model estimates a 500-room Boston hotel at 78% occupancy could generate $257,646 annually in incremental revenue and savings, with 42% from advertising and 58% from operations.
-
Outform Revolutionizes Hospitality Design by Integrating Physical Architecture and Digital Storytelling for Dynamic Guest Experiences
·
Source:
27 October 2026📲 Outform’s Johan Holm Thornhammar discusses a shift in hospitality design, emphasizing integrated approaches uniting design, engineering, sourcing, and fabrication. This “Think, Make, Run” model aims to eliminate delays and budget overruns. Key innovations include seamless LED technology and digital storytelling, transforming hotels into dynamic, immersive spaces. The focus is on creating memorable guest experiences through real-time adaptable environments, enhancing brand loyalty, and future-proofing spaces without extensive renovations. Visit outform.com/hospitality for more insights.
-
Mindtrip Expands to Europe with Partnerships in Portugal and Norway, Enhancing DMO Travel Discovery with AI Tools
·
Source:
5 June 2026💻 Mindtrip, established in 2023 in Silicon Valley, has launched its platform in Europe with partnerships in Madeira, Portugal, and Norway. The company offers a conversational interface for DMOs, enhancing trip discovery with AI-driven personalization. Their solution, integrated into destination websites, combines inspiration and planning with curated recommendations and interactive maps. Mindtrip recently introduced Mindtrip Flights, in collaboration with Sabre and PayPal, merging trip planning, flight comparison, and booking into a singular interface.
-
Hospitality CEOs Discuss AI’s Impact on Industry Jobs and Customer Experience at NYU Conference
·
Source:
2 June 2026💻 From May 31 to June 2, 2026, hospitality industry leaders gathered at the New York Marriott Marquis for the NYU International Hospitality Industry Investment Conference. A key panel featured CEOs from Hilton, Hyatt, Accor, and IHG discussing AI’s transformative role. Accor’s Bazin estimated AI could replace a third of administrative jobs, while Hilton’s Nassetta highlighted AI’s potential for customization. Hyatt’s Hoplamazian emphasized AI’s role in enhancing guest interaction, underscoring the ongoing need for human touch in hospitality.
-
Best 30 hotel industry trends you must know in 2025
·
Source:
29 October 2025📰 In 2025, the hospitality industry trends are transforming experiences. Personalization takes a leap with hyper-personalization from booking to check-out. Sustainability is key, with eco-friendly practices and local consumption. Digital nomads favor remote work facilities, while smart technology, like keyless entry and smart rooms, is essential. Wellness offerings and health safety measures are priorities. Hotels embrace the changing landscape with concepts like glamping, influencer marketing, and dynamic spaces. These trends aim to create unique, tech-driven, sustainable guest experiences.
-
Call Conversions Still Matter in Hotel Tech
·
Source:
11 June 2025Hotel Communication Network (HCN), the world leader in guestroom tablets for hotels and resorts, is transforming the way operators are driving revenues and engaging with guests. Taking advantage of advances in AI technologies, HCN has developed an industry breakthrough by creating the first human-looking AI Concierge persona capable of addressing guests individually with full voice integration and providing voice-activated access to all guest services during their stay at HCN partner hotels. To make this technological achievement even more compelling, HCN’s…
-
6 Social Media Trends Hoteliers Must Leverage in 2025
·
Source:
11 February 2025📱 In 2025, hoteliers leveraging social media trends can boost engagement and direct bookings by focusing on hyperlocal storytelling, short-form video (TikTok, Instagram Reels, YouTube Shorts), user-generated content (UGC), micro and nano influencer marketing, evolving culinary and wellness experiences, and virtual tours with AR/VR technologies. Instagram introduces AI-powered content suggestions, TikTok expands its Travel Hub, Threads integrates more with Instagram, and Google enhances AI video search, making it vital for hotels to adapt to these changes for marketing success.
-
20 ways to enhance the contact-free hotel experience
·
Source:
18 July 2024This article was written by Mews. Click here to read the original article What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient stay, catering to the growing preference for self-service. Whether through smartphone apps, self-serve kiosks, or other digital tools, the contact-free concept empowers guests to manage their stay independently. While it became a prominent choice during the pandemic,…
