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10minhotel.com

1116 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

Cover art for PerTLINK Viewpoint: ‘The Invisible Ink’ with golden concentric rings over a blue background and blue dashed lines, plus the subtitle about hotels.

9 min

Anthropic Embeds Machine-Readable Watermark in AI-Generated Text Globally, Complying with EU AI Act Article 50.

📈 Anthropic's Claude models from 2 August 2023 embed a watermark in AI-generated text, globally affecting locations like Miami, London, and Hong Kong. Penalties for non-compliance with the EU AI Act's Article 50 include up to €15 million fines. A Klaviyo study found 31% of consumers distrust AI-generated brand content. In hospitality, AI-assisted writing affects guest interactions and trust. Key advice for hotels includes transparent AI use, protecting staff from AI misuse repercussions, and ensuring human oversight in guest communications.

3 min

CapitaLand Ascott Trust to Acquire 212-Room Coliwoo Midtown in Singapore for SGD134 Million

💰 CapitaLand Ascott Trust (CLAS) acquires Coliwoo Midtown in Singapore for SGD134 million, approximately SGD632,000 per key, on a 51-year leasehold. The six-story property features 212 rooms and will operate under a 10-year lease with annual rental indexation. Koramco and Paradise Group purchased K Square Hongdae in Seoul for KRW150 billion, planning redevelopment. MIRAI acquires Randor Hotel Kyoto Suites for JPY3.55 billion, with a 4.6% yield. Chi Residences 314 in Hong Kong sold for HKD174 million.

2 min

HSMAI Opens Nominations for 2027 Gilbert Award and Top 25 Extraordinary Minds in Hospitality from August 10, 2026

🏨 The Hospitality Sales and Marketing Association International (HSMAI) in McLean, VA, begins nominations for the Robert A. "Bob" Gilbert Award and 2027 Top 25 Extraordinary Minds on August 10, 2026, closing on September 30. Winners will be honored at events in Orlando and Las Vegas in 2027. HSMAI, with over 5,000 members globally, supports hotel industry growth through programs like the Adrian Awards.

Dark promotional image with scattered hotel key cards and bold white text: 'What role does a key card play in a hotel's identity?'

3 min

GCSTIMES Transitions from Key Card Supplier to Comprehensive Space Identity Infrastructure Provider for Hotels

📝GCSTIMES is shifting from being a key card supplier to a Space Identity Infrastructure Company, focusing on six layers: Identity, Credential, Access, Permission, Operation, and Data. A hotel key card is not just a standalone product but part of a larger system connecting identities, spaces, permissions, and operations. This approach supports broader hotel identity infrastructure, enhancing security and operational intelligence through integrated digital and physical interactions.

Hero graphic showing a person using a smartphone over a laptop with interconnected location pins, illustrating secure team chat apps for multi-location hospitality businesses.

6 min

Zenzap Tops List as Best Secure Team Chat App for Multi-Location Businesses, Offering Data Ownership and Control

💬 Zenzap, ideal for multi-location businesses, offers robust admin controls and secure cloud storage, ensuring company data ownership and easy access control. According to IBM, the average US data breach cost $10.22 million in 2025. Hospitality's high turnover intensifies the risk of information leaks. Personal device usage for work-related communication contravenes PCI DSS standards. Compared against Slack, Microsoft Teams, Google Chat, and Discord, Zenzap excels in mobile-first design and ease of adoption, reducing onboarding time by up to 70%.

4 min

STR and Tourism Economics Raise U.S. RevPAR Forecast to 4.4% Amid Warnings of Potential Government Shutdown Impact

📈 STR and Tourism Economics raised the 2026 U.S. RevPAR growth forecast to 4.4%, driven by World Cup premiums. A potential government shutdown in September could cost the travel sector $1 billion weekly, affecting over six million travelers and delaying 9,000 flights. Cambria Hotels opened new properties in Oregon and Texas. Meanwhile, 42% of U.S. hotel operators face workforce shortages, with digital tipping aiding in staff retention. Millennium Hotels partners with HXE to boost MICE demand across 145 properties.

Person uses a smartphone to pay by tapping it on a contactless payment terminal at a white counter

6 min

GratifID CEO Highlights Digital Tipping As Key Strategy to Retain Hotel Staff Amid Workforce Shortages

💵 In early 2026, over 50% of U.S. hotel properties were understaffed, per the AHLA. GratifID's CEO, Doron Dreyer, highlights digital tipping's potential to improve employee retention by offering faster access to tips. The TipHaus June 2026 survey of 6,787 employees found 64% preferred daily tip access. The quit rate for accommodations was 4.3% in May 2026. Digital tipping can save hotels significant costs by reducing turnover and administrative tasks, enhancing recruitment efforts.

2 min

World Sustainable Travel & Hospitality Awards 2026 Opens Entries, Gala Set for December in Paris

🌎 Entries for the 2026 World Sustainable Travel & Hospitality Awards are open globally, aiming for sustainability in travel and tourism. Entries close on 31 August and are reviewed by Nova School of Business students. Shortlisted entries are voted on from 21 September to 21 October. Winners will be announced at a gala in Paris on 9 December 2026. The program is backed by the World Sustainable Hospitality Alliance, involving 66,000 hotels and 300 brands.

Exterior view of The Ava Hotel at sunset with pool area; a smartphone mockup shows the hotel's mobile app menu (Our Story, Dining and Drinks, Destination, Amenities and Services).

3 min

The Ava Hotel Paso Robles Selects IRIS for Hilton-Approved Mobile Ordering and Digital Guest Directory Platform

📱 The Ava Hotel Paso Robles, Curio Collection by Hilton, opened in August 2025, has partnered with IRIS to enhance digital guest experiences in Paso Robles. The IRIS platform integrates with Toast POS, enabling mobile food ordering and access to hotel amenities. This solution reduces manual tasks and enhances service delivery, even during unstaffed periods. IRIS, used by over 2,000 hotels, helps increase food and beverage revenues by 20% on average.

Cozy modern bedroom with a gray wall, upholstered headboard, and warm pendant lights above nightstands.

4 min

Chef Stuart Ralston Expands Michelin-Starred Lyla in Edinburgh with Addition of Four Guest Rooms

🍴 Chef Stuart Ralston opened Lyla in Edinburgh, a Michelin-starred venue, in 2014. Since April 2026, Lyla includes four coastal plant-themed bedrooms. Located on Royal Terrace, Edinburgh, it highlights Scottish seafood through its 10-course tasting menu. Guests experience dishes like squid ramen and sorrel sorbet. Dinner costs £185 per person, and overnight stays with dinner start at £715. Room-only rates begin at £345, including breakfast. The Georgian townhouse setting enhances the luxurious yet intimate atmosphere.

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