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10minhotel.com

1159 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

4 min

HotelData Report Shows Full Service and Select Service Hotels Reduced HPOR by Over 3% in H1 2026

🖥️ H1 2026 data reveals Full Service hotels cut Hours per Occupied Room (HPOR) by 3.1% and Select Service by 3.5% compared to H1 2025, with occupancy rising from 66.8% to 67.9%. RevPAR increased by 8.9%. Headcount fell by 2.0% in Full Service and 1.5% in Select Service hotels. Wage increases ranged between 2.9% and 3.3%, while Room Attendant Minutes per Occupied Room (MPOR) dropped 5.0% in Select Service hotels, saving 1.2 minutes per room.

5 min

Business Travel Confidence Reaches 63% in September 2026, Up from 41% in April, Reports GBTA Poll

📈 Business travel confidence surged in 2026, with 63% of professionals optimistic about 2027, up from 41% in April. European optimism rose from 21% to 55%. Expenditure predictions improved, with 56% of buyers expecting increased travel spend. In Asia Pacific and Europe, business growth drives travel, while North America focuses on client meetings. The GBTA poll, conducted from August 27 to September 9, 2026, included responses from 604 industry professionals. Rising costs and geopolitical risks remain challenges for travel planning.

4 min

Astound Ventures Raises Over $8 Million for $30 Million Fund, Invests in 10 Hospitality Innovation Companies

💰 In The Woodlands, Texas, Burt and Alex Cabañas launched Astound Ventures on Sept. 22, 2026. With 60 combined years in hospitality, they aim to raise $30 million, having already secured $8 million, to invest in up to 20 companies over three years. They've engaged over 100 solution providers, investing in sustainable tissue, heated outdoor furniture, and mobile POS technology. Astound Ventures connects with 300 industry collaborators to improve net unit margin (NUM) in hospitality.

3 min

Bespoke Hotels Implements Canary Technologies for Consistent Operations and Increased Revenue Across 57 UK Properties

💰 Bespoke Hotels, managing 57 UK locations, faced fragmented guest touchpoints and reporting. Canary Technologies unified their operations, offering a single platform for property-level data and dynamic upsells. Stephanie Carvell noted a quick ROI, as costs were recovered within weeks. Canary's Mobile Check-In improved guest data collection, enhancing direct engagement. AI Guest Messaging and Digital Compendium reduced administrative tasks, while Smart Checkout boosted guest feedback and responsiveness, improving service quality and encouraging reviews.

4 min

Simple Booking by QNT Srl Launches Global Back Office MCP, Enhancing Hotel Data Analysis with AI Integration

📈 21 September 2026, Florence, Italy: QNT's Simple Booking launches its Back Office MCP, allowing hotel teams to query reservation, demand, and payment data via AI assistants. It completes the architecture started on 11 June 2026, forming a comprehensive agentic layer for hotel operations. In a pilot, reports that took hours were reduced to minutes. Accessible globally, the connectors involve a single annual fee per property, with a one-month free trial for the first 500 properties.

2 min

Customer Service Week Celebrates October 5-9, 2026, with October 6 as Global Customer Experience Day

💬 October 5-9, 2026: Customer Service Week is celebrated globally, with Global CX Day on October 6. This tradition, started in 1987 and nationally recognized by Congress in 1992, emphasizes the importance of customer service. In 2011, Bruce Temkin and Jeanne Bliss founded the Customer Experience Professionals Association, leading to the first CX Day in 2013. Organizations are encouraged to appreciate employees and customers year-round, beyond this celebratory week.

3 min

COMO Uma Ubud Bali Enhances Dining Experience with Shiji's Infrasys POS Implementation for Improved Efficiency

💻 Shiji announced the successful integration of its Infrasys POS at COMO Uma Ubud Bali, a luxury retreat in Indonesia. This implementation enhances the resort's food and beverage operations with a cloud-based system, improving workflow efficiency and ensuring personalized guest service. The transition, facilitated by Gede Suteja and Thistle Lim, aligns with the resort's commitment to delivering exceptional experiences, reflecting Shiji's expanding influence in Bali's luxury hotel market.

4 min

IHG Named Official Hotel Partner for Rugby World Cup 2027 in Australia, Boosting Global Hospitality Presence

🏈 IHG Hotels & Resorts, a leading hospitality company with over 6,000 hotels, is the Official Hotel Partner for the 2027 Rugby World Cup in Australia from October 1 to November 13. This tournament will feature 24 teams in 52 matches across seven cities. The partnership aims to enhance fan experiences and utilize IHG's network and 160 million Rewards members, boosting brand awareness and accommodation demand globally and locally.

3 min

SiteMinder Launches AI-Driven Dynamic Commerce Engine to Enhance Hotel Revenue Through Optimized Pricing and Distribution

📈 SiteMinder, based in Sydney, Australia, introduces the Dynamic Commerce Engine to enhance hotel revenue through AI and machine learning. The platform supports 56,000 properties, 2.6 million rooms, and manages 140 million reservations annually. A survey of 12,000 travelers from 14 countries revealed 51.4% abandoned bookings due to poor experiences. The engine identifies optimization opportunities beyond pricing, addressing distribution issues to close a multi-billion-dollar revenue gap. The engine launches soon with registration open for interested hotels.

4 min

Suan Dusit Arun Rooftop Park in Bangkok Welcomes Over 951,000 Visitors in First Year, Highlights Environmental Benefits

🌳 Suan Dusit Arun, a 11,200 sq m public rooftop park in Bangkok, marked its first anniversary on September 3, 2026, with 951,000 visitors and 2,621 daily visitors on average. It hosted 43 events involving over 9,500 people. Featuring 184 plant varieties and nine threatened tree species, it uses 25% recycled water for irrigation and cuts stormwater runoff by 30-50%. Air temperature within the park was 31°C, 2°C cooler than outside, with 35% less particulate matter.

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