CSR and Sustainability - 10 Minutes News for Hoteliers - Page 11

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How can we celebrate more sustainably this Christmas?

🎄 The Upper House Hong Kong created a 100% upcycled Christmas tree in 2022 using recycled plastic and glass, later convertible into furniture for charity. Four Seasons Resort Koh Samui introduced a tree from farm-sourced tropical plants, maintaining a waste-free cycle. Since 2011, GCSTIMES has led sustainable development, now active in 140 countries, with centers in China, the US, UAE, France, and Australia. Their services support over 100,000 hospitality groups globally.

1 min

#sustainabletourism #businessmodel #communitybasedtourism | Michael Kovnick, CTIE

🌎 19 years of exploration reveal the "Sustainability Removal Test": can sustainability practices be removed without business failure? Performative if yes, existential if no. Case study: CDV's refusal of commissions. Accepting them means losing partner trust, suspect recommendations, collapsing premium pricing, and business failure within a year. Sustainability must be structurally integral, not just an addition. How would your business model score on this test? #SustainableTourism #BusinessModel #CommunityBasedTourism

2 min

When Your Sustainable Products Start Acting Like Hotel Staff…

📚 Since 2011, GCSTIMES has pioneered sustainable development with a focus on smart card R&D evolving into sustainable materials. Operating in China, US, UAE, France, and Australia, they support over 100,000 international hospitality groups in 140+ countries, promoting low-carbon initiatives. Products like wooden key cards and bamboo toothbrushes reduce carbon footprints. The brand portfolio includes GCS, AUROkeys, Xenyra, and Glint Spot. Sustainability integrates into daily operations like a hotel's back-of-house team.

2 min

The Grand, York joins Accessible Hospitality Alliance

🏨 The Grand, York, joined the Accessible Hospitality Alliance in 2025, enhancing accessibility. Operating since 2010 in a Grade II listed building, it is York’s sole five-star property. Under GM Adam Dyke, it offers neurodiversity, deaf awareness training, and mental health support. Employing 265 staff from 27 nationalities, it boasts a 13.28% turnover rate, with 73% staying over a year. As York's exclusive Disability Confident Leader since 2022, it plans an accessible spa in 2026.

ESG expectations are rising faster than hotels can adapt

📈 Nov 28, 2025, at the Inspire: Luxury Hospitality Conference, experts highlighted the sustainability challenges in luxury hotels. Young travelers and corporate clients push for mandatory ESG measures, while European banks require sustainability in hotel projects. Despite this, hotels struggle with operational alignment, costly certifications increasing expenses by up to 40%, and under-prioritized water efficiency. Experts stress the need for better data transparency, shared responsibility, and industry collaboration to achieve sustainable progress.

2 min

Hand Picked Hotels receives two AA wine list awards

🍷 Hand Picked Hotels received AA Notable Wine List Awards for Rookery Hall Hotel and Spa in Cheshire and Rhinefield House Hotel in New Forest in 2025. They operate 21 properties across the UK and Channel Islands. Rookery Hall’s restaurant holds three AA Rosettes. Over the past year, 180 new wines were added, emphasizing sustainable producers. An internal wine school was launched for staff training. The collection includes selections from Villa Saletta, owned by Julia and Guy Hands.

3 min

PATA and CWP Team Up to Produce Pacific Asia: Tourism with Purpose

🌏 PATA, in partnership with CWP, will launch the "Pacific Asia: Tourism with Purpose" series during PATA's 75th anniversary in 2026. Previewed at the PATA Annual Summit in Korea from May 11-13, the full launch will occur at the PATA Travel Mart in Malaysia, August 18-20. The series highlights sustainable tourism initiatives across Asia-Pacific. PATA, founded in 1951, has its headquarters in Bangkok, with chapters worldwide supporting tourism growth.

2 min

Innside Manchester marks 10th anniversary with refurbishment

🏨 Innside by Meliá Manchester completed refurbishment of 52 premium rooms, including City View rooms, Studio Suites, and eight Townhouse Suites, marking its 10th anniversary. The upgrades, focusing on design and sustainability, introduce bedside USB charging and smart TVs. With a commitment to local partnerships, like BlackJack Brewery, all rooms will be updated by Q1 2026. Garry Fortune emphasized enhancing comfort to create a "home away from home" for guests.

2 min

St Michaels Resort secures £8m funding for sustainability investment

💰 St Michaels Resort in Falmouth secures an £8m loan from Triodos Bank UK to invest in sustainability and infrastructure. The resort, overlooking Gyllyngvase Beach, holds a Gold Award from the Green Tourism Business Scheme. Plans include energy-efficient upgrades, e-bike hire, and ecological initiatives. Triodos Bank, supporting sustainable tourism for over 20 years, backs only certified businesses. Owner Nigel Carpenter and manager Tony Kear highlight the resort’s role in promoting sustainable tourism in Cornwall.

1 min

Winner of 25th Hospitality Awards Local: Health & Wellness

🌿 Guests increasingly seek reconnection through integrated health and wellness offerings. Properties enhance appeal by closely linking these services to nature and local environments, providing calming and authentic experiences. This holistic approach serves as a strategic advantage, allowing properties to stand out sustainably. The market is driven by meaning, well-being, and personal balance.

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