CSR and Sustainability

💸 Travel Forward, previously known as The Travel Foundation, is calling for unified efforts to address climate and visitor pressures. Led by Chair Megan Morikawa, the NGO has introduced Travel Forward Connect, a collaborative community for practical solutions. The organization emphasizes finance access, supporting initiatives like the Destination Climate RiskScan report. Supported by Holiday Extras, Rise and Shine and Partners, and Four Communications, Travel Forward continues to operate legally in the UK while adopting its new identity.

🍱 Last week's webinar highlighted a two-year study by BITE and Datassential on sustainable eating. 75% of consumers already eat sustainably, up 7% from last year, with 42% planning to increase this practice. Gen Z significantly influences this trend, with 53% recommending sustainable eating. However, only 62% of foodservice operators offer sustainable options, down 5% from last year. Onsite operators lead with 71% menuing sustainable choices, compared to 56% in full-service and 51% in limited-service restaurants.

💰 May 4, 2026, Bangkok: At the TDM Global Summit, industry leaders highlight sustainability's growing role in MICE. Hotels must now provide emissions reports and ESG compliance to access lucrative corporate bookings. Recognized sustainability certifications offer a competitive edge, impacting revenue through carbon-calculated and zero emissions events. Operational savings from energy efficiency and waste reduction bolster margins. Destination competitiveness hinges on clear sustainability standards. Hotels are evolving from sustainability to regeneration, meeting multinational firms' expectations.

🚿 Tork, an Essity brand leader in hygiene, launched a new "Washroom Guide" for pubs, restaurants, and hotels. Research reveals that 73% of people avoid washrooms after a bad experience, impacting business. Key recommendations include inclusive hygiene features like dispensers (67%), privacy (63%), and disposal bins (60%). Sustainability is prioritized by 67% of users, with actions like recycling and responsible sourcing. Supporting cleaning staff with data-driven solutions and ergonomic products enhances efficiency and customer satisfaction.

📈 PM Hotel Group, based in Chevy Chase, Maryland, released its eighth annual sustainability report for 2025, coinciding with its 30th anniversary. The company achieved a 5% reduction in energy use intensity, installed 18 electric vehicle chargers, and realized $300,000 in energy savings projects. Over 1,300 LEED-certified keys were managed, and 2,200 employment hours were created for disadvantaged individuals. Over 20 organizations were supported during the annual Day of Giving, with a 94.4% associate engagement survey participation rate.