CSR and Sustainability

433 posts

Sustainability and CSR in hospitality: eco-friendly initiatives, environmental commitments and responsible practices in hotels.

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  • 5 min

Hospitality Wellness Industry Faces Critique for Monetizing Experiences, Risks Losing Genuine Wellness Focus

🛌 In the hospitality industry, wellness programs increasingly blur lines between genuine wellness and marketing ploys. IV therapy, priced at hundreds of dollars for a 30-minute session, and "young blood therapy" are marketed as wellness solutions, although they often act as expensive compensations. Equinox Hotels stands out as authentically aligned with high-performance living. The industry faces a choice: genuine wellness experiences or overpriced offerings that exploit insecurities while posing mental health risks.
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King Street Aparthotel Shortlisted for Boutique Hotel of the Year at Scottish Hospitality Awards 2026

🏨 King Street Aparthotel has been shortlisted for Boutique Hotel of the Year at the 9th Scottish Hospitality Awards 2026. Located on King Street in a restored building, it features 15 rooms with a focus on design and heritage. Winners will be announced on 17 June 2026 at the DoubleTree by Hilton in Glasgow. Public voting is open online. The awards highlight excellence in 19 categories within the Scottish hospitality sector.
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  • 3 min

Von Hoesslin Joins Steigenberger Hotels as COO Amidst Strategic Expansion with 118 Hotels and €63 Million EBITDA

📍 In 2021, von Hoesslin joined AccorInvest in Munich as COO for Central Europe, managing Novotel, Mercure, and ibis hotels in Germany, Austria, and Switzerland. AccorInvest rebranded to Essendi in 2025, focusing on economy and midscale segments with projects like Novotel Zurich Airport's renovation and EV charging rollout. Steigenberger Hotels GmbH reported €63 million EBITDA in 2025, with 118 hotels under H Rewards' 300-million member loyalty platform. Von Hoesslin's focus includes performance consolidation, international expansion, and sustainability.
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Better Hospitality Campaign Launches Survey to Address Pay and Progression Inequities in UK Hospitality Industry

🍴 In May 2026, the "Better Hospitality" campaign launched in the UK, focusing on race, ethnicity, and workplace inclusivity within the hospitality sector. A survey is available for all industry workers to address pay disparities and career barriers. The campaign, supported by Lorraine Copes, aims to develop Equity & Progression Standards for employers. A diverse Leadership Group guides the initiative, with a report set to launch in September. Numerous industry partners bolster participation.
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The Newman Hotel in Fitzrovia Launches Membership Scheme Donating All Profits to Local Charities

🏨 The Newman Hotel in Fitzrovia has introduced the Neighbourhood Club, a membership initiative donating all profits to local charities. Memberships start at £15 per month, offering benefits across 81 rooms and wellness facilities. Members get priority at Brasserie Angelica and Gambit Bar, and perks at local businesses like Miel Bakery. Designed by Lind + Almond with an Art Deco style, the hotel includes a penthouse suite with a terrace and sauna. Oliver Milne-Watson emphasizes the community impact.
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  • 4 min

UK Hospitality Sector Urged to Adopt Sustainable Practices as Industry Accounts for 15% of Greenhouse Emissions

🌳 Hospitality contributes 15% of the UK’s greenhouse emissions, urging hotels and B&Bs to implement sustainability measures. By 2050, the UK government aims for Net Zero. According to booking.com, 87% of travelers seek sustainable travel options. LED lighting can reduce costs by up to 70%. The hospitality industry wastes 920,000 tonnes of food annually, while food waste tools and local sourcing are recommended. McKinsey reports 64% of people are willing to pay more for sustainable tourism.
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Hotels Must Effectively Communicate Sustainability Efforts to Enhance Guest Engagement and Drive Loyalty

🏨 Hotels are increasingly focusing on sustainability to influence guest decisions. However, just implementing eco-friendly measures isn't enough; effectively communicating these efforts is crucial. The key is storytelling—translating raw data into relatable narratives. Examples include comparing waste reduction to tangible items like elephants or Olympic pools. Digital touch-points and visible sustainability cues enhance guest experience, fostering loyalty and word-of-mouth promotion. This approach not only benefits the environment but also provides commercial advantages in a competitive market.
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  • 2 min

Essendi Integrates ESG Strategy into Core Business, Establishing Positive Hospitality as a Strategic Pillar Since 2021

📈 In 2021, Essendi formalized its initial ESG strategy, evolving in 2024 with a dual materiality approach, and centralizing it in their rebranding in 2025. Positive Hospitality, a strategic pillar since inception, integrates ESG at the core of business operations. This transformation, driven by internal dynamics, top-level conviction, and sector shifts, emphasizes sustainability as a performance driver. The approach includes structured governance and investment integration, aiming for performance through sustainability.
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