Human Resources

🏖 February 26, 2026, Nassau, Bahamas: Margaritaville Beach Resort Nassau appoints Shyam Lalu as General Manager. Lalu, with over 15 years of hospitality experience, will manage resort operations and elevate guest experiences. His plans for 2026 include enhancing entertainment, reimagining culinary offerings, and boosting community engagement. Lalu's career includes roles at Hyatt, The Ritz-Carlton, and Hilton, with management positions in Dallas and Los Angeles. He aims to support staff development and expand the resort's community initiatives.

✈️ KAYAK has appointed Katherine Clark as general manager and VP for EMEA. 🌍 With over 20 years of experience, she previously led flights, cars, and vacation rentals at Tripadvisor. Based in London, Clark will enhance KAYAK's regional strategy, focusing on commercial partnerships and growth in Europe, the Middle East, and Africa. Her efforts aim to deepen relationships with airlines, hotels, and more to enhance the travel experience for KAYAK's frequent travelers.

📍 Chris Delgado has been appointed as general manager of The Sarasota Modern in Sarasota, Florida. Bringing 15 years of hotel management experience, Delgado aims to guide Oliver Hospitality's growth. Previously, he worked nearly two years at AvantStay and held leadership roles at Omni Hotels & Resorts. This 89-room property is in Sarasota's Rosemary District, and Delgado is excited about fostering creativity and individuality. Oliver Hospitality also manages The Nashville Reserve and is involved in various projects.

📍 Canada, February 25, 2026: Thomas Krooswijk, born in France and raised in Africa and the Middle East, is now General Manager of Four Seasons Hotel Istanbul at the Bosphorus and Sultanahmet. With a career starting at The Pierre, NYC in 2001, he has led globally, including roles at Beverly Wilshire, LA, and Four Seasons Resort Marrakech. He aims to blend Istanbul's rich heritage with modern luxury, fostering creativity and genuine connections.

📈 Casago's CEO, Steve Schwab, will step down near the end of the year. Schwab will chair the Board to focus on long-term strategy and franchise community engagement. Joe Riley, the current president, will become CEO in October, marking a strategic transition with Schwab as chairman. Schwab has led Casago for 25 years, building a significant presence in holiday rentals and property management. The transition period aims to ensure a seamless leadership change.