Human Resources

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Hotel HR news: appointments, recruitment, talent and people moves shaping the hospitality industry.

Ex-Tripadvisor exec Katherine Clark becomes Kayak’s new GM and VP of EMEA

✈️ KAYAK has appointed Katherine Clark as general manager and VP for EMEA. 🌍 With over 20 years of experience, she previously led flights, cars, and vacation rentals at Tripadvisor. Based in London, Clark will enhance KAYAK's regional strategy, focusing on commercial partnerships and growth in Europe, the Middle East, and Africa. Her efforts aim to deepen relationships with airlines, hotels, and more to enhance the travel experience for KAYAK's frequent travelers.
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The Sarasota Modern adds new GM

📍 Chris Delgado has been appointed as general manager of The Sarasota Modern in Sarasota, Florida. Bringing 15 years of hotel management experience, Delgado aims to guide Oliver Hospitality's growth. Previously, he worked nearly two years at AvantStay and held leadership roles at Omni Hotels & Resorts. This 89-room property is in Sarasota's Rosemary District, and Delgado is excited about fostering creativity and individuality. Oliver Hospitality also manages The Nashville Reserve and is involved in various projects.
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Daniel del Olmo announced president and CEO of Sage Hospitality

📈 Sage Hospitality Group appoints Daniel del Olmo as President and CEO in 2023, succeeding co-founders Zack Neumeyer and Walter Isenberg, who led since 1984. Del Olmo joined Sage in 2020, recently serving as Co-CEO. Walter Isenberg transitions to Executive Chairman of the Board, while Zack Neumeyer becomes Chairman Emeritus. Del Olmo emphasizes investing in talent and enhancing partnerships. This leadership change is the result of years of planning aimed at strengthening Sage's culture and strategy.
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Thomas Krooswijk Appointed as New General Manager of Four Seasons Hotels Istanbul

📍 Canada, February 25, 2026: Thomas Krooswijk, born in France and raised in Africa and the Middle East, is now General Manager of Four Seasons Hotel Istanbul at the Bosphorus and Sultanahmet. With a career starting at The Pierre, NYC in 2001, he has led globally, including roles at Beverly Wilshire, LA, and Four Seasons Resort Marrakech. He aims to blend Istanbul's rich heritage with modern luxury, fostering creativity and genuine connections.
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Casago founder Steve Schwab steps down as CEO to chair Board

📈 Casago's CEO, Steve Schwab, will step down near the end of the year. Schwab will chair the Board to focus on long-term strategy and franchise community engagement. Joe Riley, the current president, will become CEO in October, marking a strategic transition with Schwab as chairman. Schwab has led Casago for 25 years, building a significant presence in holiday rentals and property management. The transition period aims to ensure a seamless leadership change.
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EOS Hospitality names VP of operations

🏨 EOS Hospitality appointed Abe Liao as vice president of operations, overseeing selected assets like Kingston Resorts and Washington DC properties. With over 20 years in hospitality, Liao previously managed The Watergate Hotel's rebuild and was VP of operations at Aimbridge Hospitality. EOS operates over 60 hotels and resorts with more than 10,145 keys across the U.S. CEO Simon Mais praised Liao's leadership and operational alignment.
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Paris Marriott Champs-Élysées Hotel announces new GM

🏨 Marriott International appointed Henri Michel as general manager of the Paris Marriott Champs-Élysées Hotel, coinciding with the hotel's redesign completed by Muza Lab. Michel, with Marriott since 2000, has 25 years of experience in Germany and France, including leadership roles such as general manager of Renaissance Paris Nobel Tour Eiffel Hotel. His appointment aims to enhance the property's operations and guest experience. Michel started his hospitality career with a three-year apprenticeship.
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Numa Group appoints Philip Lassman as UK & Ireland MD

📁 Hospitality firm Numa Group appoints Philip Lassman as managing director for the UK and Ireland. Lassman, with nearly 25 years of experience at Accor and IHG, succeeds Olivia Immesi. He will oversee Native by Numa and Numa brands. Numa opened its Chelsea Green in London in December 2025 and plans expansions in Fulham Broadway, Fitzrovia, and Edinburgh in 2026, alongside a refurbishment of Native by Numa Hyde Park.
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Claridge’s appoints new head of food & beverage

🏨 Daniele Quattromini, the new director of food and beverage at Claridge's, has joined the Mayfair hotel, bringing experience from Corinthia London. He managed 250 staff across eight outlets at Corinthia since 2022, launching The Garden and Mezzogiorno by Francesco Mazzei. Quattromini's career highlights include roles at Cliveden House and awards like the 2015 Gold Service Scholarship. Claridge’s managing director, Thomas Kochs, expressed pleasure in welcoming him aboard.
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Outrigger Hospitality Group Appoints Chris Long General Manager of Phi Phi Island Resort

🏝️ February 24, 2026, Thailand. Chris Long becomes General Manager of OUTRIGGER Phi Phi Island Resort, debuting in February 2026. Long, with nearly a decade at OUTRIGGER, emphasizes sustainability and local sourcing. Located on Laem Tong Beach, the resort offers 63 suites and villas. Culinary experiences feature Southern Thai cuisine, and partnerships with local fishermen. Sustainability includes chef's gardens, coconut husk charcoal, and freshwater pools. Long's approach blends cultural, culinary, and ecological elements.
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