Human Resources

🏨 Sarah Turner has been promoted to operations director at Valor Hospitality in the UK, responsible for 13 hotels across the Midlands and South. Valor's UK portfolio grew from 17 hotels in 2021 to 40 in 2026, adding sites in Aberdeen, Trafford City, and Liverpool. Turner joined Valor in May 2013 and advanced through roles at Crowne Plaza Harrogate and Leeds. She emphasizes team support and well-being in her leadership approach.

PARIS, 2 March, 2026 – Apaleo, the API-first property management platform for hospitality businesses, has appointed Nicolas Suissa as Country Lead in France, reinforcing the company’s commitment to accelerate its…

💪 Suzanne Holbrook, Marriott's Head of Global Spa, Fitness, and Wellness, is revolutionizing hotel wellness globally with innovative technologies. By 2030, the global spa industry is forecasted to grow from $95 billion in 2021 to over $185 billion. At The Ritz-Carlton Spa, Amelia Island, services like TheraLight 360 and Mind Sync Mediation offer advanced wellness experiences. The JW Marriott Parq Vancouver's Serene Escape Package includes multisensory treatments, reflecting a shift towards results-driven wellness beyond traditional spa offerings.

📈 Trailborn Hotels & Resorts has appointed Paul Eckert as chief operations officer. In spring 2024, the Hill House at Trailborn Mendocino, California, will open, followed by Trailborn Jackson Hole, Wyoming, in summer 2024. Eckert, who managed $400 million in revenue and $100 million in NOI at Davidson Hospitality Group, will now oversee Trailborn’s expanding portfolio. With 30 years of experience, his leadership aligns with Trailborn’s growth and guest satisfaction goals.

📈 Lisa Hadfield has been appointed director of sales at Edgbaston Park Hotel and Conference Centre, Birmingham, in its eighth year. Her role includes overseeing MICE agency partnerships and enhancing the venue's exposure across corporate, agency, and charity sectors. Hadfield's experience spans roles at Ashorne Hill, Warwick Conferences, NEC Birmingham, and Ricoh Arena, Coventry. The appointment supports the hotel’s MICE market expansion and sustainability efforts in the UK conferencing sector.

🏨 PM Hotel Group has transitioned Hotel Arboretum to City Express by Marriott Washington D.C. Northeast, owned by Rocks Hospitality. Located near Capitol Hill and Union Station, the hotel caters to government and group contracts. The change aligns the property with Marriott's global distribution and loyalty programs. Renovations include updated guestrooms and public spaces, offering complimentary breakfast. This expansion strengthens PM Hotel Group's portfolio, which includes over 80 hotels across the U.S.

📅 Andrew Finn returns to Palmer House, a Hilton Hotel, as general manager in 2026. With nearly 40 years at Hilton, he previously managed Hilton Chicago O’Hare Airport (2023-2026) and Hilton Rosemont (2017-2022). The Palmer House, located in Chicago, boasts 1,641 rooms, including Lockwood Restaurant & Bar and Potter’s Bar, plus 130,000 sq ft of event space. Originally from Ireland, Finn began his U.S. career at Hilton Chicago.