Human Resources

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Klaus Kabelitz Appointed General Manager of Hôtel Métropole Monte-Carlo, Succeeding Retiring Serge Ethuin

📅 Klaus Kabelitz has been appointed as the new general manager of Hôtel Métropole Monte-Carlo, located in Monaco, succeeding Serge Ethuin, who retired after over ten years. Kabelitz began his role in September 2024 at The Kensington in London and has prior leadership experience, including managing The Biltmore Mayfair and The Cadogan London. He aims to enhance the luxury hotel's influence and guest experience with his extensive background in high-end hospitality across Europe and the U.S.
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Hotel Monaco Denver Appoints Adam White as New General Manager with 18 Years of Leadership Experience

🏨 Hotel Monaco Denver has appointed Adam White as its new general manager. With 18 years of senior hotel leadership experience, White excels in budget management and strategic marketing. Previously, he managed the Kimpton Brice Hotel in Savannah, Georgia. His career includes roles in major U.S. markets like Los Angeles, Fort Lauderdale, Austin, and global brands such as Hyatt and Marriott. White aims to enhance employee growth and service quality for Denver travelers.
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Trybe Appoints Erica Martin as Sales Director to Strengthen North American Growth in Hospitality Technology Sector

💻 Erica Martin joins Trybe as Sales Director for North America, bringing over 15 years of hospitality technology experience. She aims to enhance Trybe's growth and market presence. Shane McMackin also joins, leading Customer Success with a focus on operational efficiency. Together, they strengthen Trybe's leadership for commercial growth and client success. Their expertise supports Trybe’s integrated platform for spas and resorts, focusing on digital transformation and technology-driven guest experiences.
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London Marriott Hotel Park Lane Appoints Rajiv Erinjery as New Executive Chef to Lead Culinary Operations

🍴 Rajiv Erinjery is appointed executive chef at London Marriott Hotel Park Lane in Mayfair. With over 25 years’ experience, he will oversee culinary operations at Lanes of London, focusing on seasonality and innovation. Previously head chef at Park Plaza County Hall, he contributed to its AA Rosette recognition in 2024 and 2025. Recent accolades include Tilda Team Chef of the Year 2025 and Best in Class at Salon Culinaire 2025. Hotel manager Varun Nigam praises his anticipated contributions.
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HSMAI Europe Launches UK Advisory Board, Appoints Keith Butler as Chair for Two-Year Term

🏨 HSMAI Europe launches its UK Advisory Board, appointing Keith Butler as Chair for a two-year term. Joining him are Chaitanya Soni and Peter Heath. The Board aims to strengthen the UK hospitality community by fostering collaboration and addressing sector challenges. Nominations are open to HSMAI Europe member companies, encouraging diverse representation from sales, marketing, revenue, operations, HR, and finance. This initiative supports the professional growth of hospitality leaders across the UK.
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Minor Hotels Shifts to Asset-Light Model in Europe, Expanding 12 Brands Across Five Countries

📈 In April 2026, Alexis Boudrand is tasked with expanding Minor Hotels' 12 brands across France, Switzerland, Belgium, the Netherlands, and Luxembourg. The group is transitioning from an asset-heavy model to a more flexible asset-light approach, focusing on management and franchise agreements. Minor Hotels emphasizes quality, brand clarity, and long-term value through partnerships. This shift aims to attract independent owners with flexibility and relevance in brand offerings.
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Sunweb Group Appoints Alan French as Chief Product & Technology Officer to Drive Strategic Growth in Europe

💻 Alan French, appointed as Chief Product & Technology Officer at Sunweb Group, will start on 11 May 2026. Sunweb, founded in 1991 in the Netherlands, serves 1.3 million annual travelers and generates €1.2 billion in revenue. French, with experience from Thomas Cook and eSky Group, aims to leverage AI and data for growth. Sunweb, acquired by Triton in 2019, emphasizes aligning technology with commerce to enhance customer experience across its European hubs.
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Danielle Gilligan Appointed General Manager of FORTH Atlanta, Brings 25 Years of Luxury Hotel Experience

🏨 FORTH Atlanta, part of Preferred Hotels & Resorts, appointed Danielle Gilligan as general manager, leveraging her 25+ years of luxury hotel leadership. Previously, Gilligan led the 143-room Royal Park Hotel in Rochester, Michigan, overseeing a multi-million-dollar renovation. The 16-story FORTH Atlanta, located in Atlanta’s Old Fourth Ward, boasts 196 hotel rooms, 39 residential suites, and multiple amenities including a rooftop lounge, poolside restaurant, wellness center, and private social club.
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Marriott Bonvoy Partners with Swiggy to Expand Loyalty Program Reach in India, Targeting 17.7 Million Users

📅 In India, businesses are enhancing loyalty programs to boost customer retention and growth. Marriott International, through its marketing VP, Khushnooma Kapadia, emphasizes partnerships as key to increasing penetration and relevance. Marriott Bonvoy recently partnered with Swiggy, aiming to increase visibility through the popular platform. In 2024-25, Swiggy had 17.7 million average monthly transacting users. This collaboration reflects a broader trend in India's travel and hospitality sectors to expand loyalty offerings.
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