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Innovation

4547 posts

[[ 9 ]]

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  • 1 min

SHR unveils AI Assistant to solve hotels’…

  • Travel Weekly Group Ltd
  • 26 March 2025
📱 SHR launched a new AI Assistant for content automation within CRS and CRM platforms. The AI Assistant facilitates multilingual updates, maintains consistent messaging, and improves accessibility compliance, optimizing room descriptions, promotional materials, and image alt-text. SHR's CEO, Rodrigo Jimenez, emphasizes the AI's role in enhancing guest experiences and driving bookings. This innovation is part of SHR's forthcoming series of AI-driven enhancements to elevate the hotel guest journey.
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The rise of AI-curated travel

  • Automatic
  • 26 March 2025
🏖️ OpenAI's Operator is revolutionizing the travel industry by offering AI-driven personalized travel planning. Launched on Mar 26, 2025, it interprets natural language to create tailored itineraries, considering factors like weather, regional events, and user preferences. Human travel agents are adapting by combining AI with high-touch services. Challenges for AI adoption include trust, data privacy, and nuanced understanding. The shift signals a significant change, urging the industry to adapt or risk obsolescence.
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Booking.com’s quest to capture user intent with AI

  • Automatic
  • 26 March 2025
🔍 Booking.com, in collaboration with OpenAI, is enhancing its AI trip planner, aiming for proactive travel planning. As of March 26, 2025, users are increasingly accepting AI for partial travel planning assistance. The platform is working on autonomous agents like OpenAI’s Operator for independent service booking, evolving AI's role from suggesting to acting on user intent. Booking.com is refining user intent understanding through natural language tools, foreseeing AI complementing traditional search methods. Full details: [Skift](https://skift.com/2025/03/25/booking-com-and-ai-now-vs-2023-tech-chief-explains-whats-changed-whats-next/) (subscription required).
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AI traffic to travel sites surges, conversions lag

  • Automatic
  • 26 March 2025
📈 Adobe's report from Mar 26, 2025 reveals that traffic from generative AI to U.S. travel sites soared by 1,700% between July 2024 and February 2025. An impressive 84% of AI users reported improved travel planning experiences. The AI referred visitors to travel sites displayed a 45% lower bounce rate, while AI-driven traffic to retail sites during the 2024 holiday season increased by 1,300%. Retail visitors from AI sources browsed 12% more pages, stayed 8% longer, and had a 23% lower bounce rate. Although AI visitors were 9% less likely to make a purchase compared to a 43% lower likelihood in July 2024, this indicates a growing trust in AI for shopping.
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7Shifts Publishes Restaurant Labor Cost and Profitability Report

  • Automatic
  • 25 March 2025
🚢 PPDS, global provider of Philips Professional Displays, will attend Seatrade Cruise Global 2025 in Miami from April 7-10, celebrating the exhibition's 40th anniversary. The event takes place at the Miami Beach Convention Center, covering 500,000ft². Over 600 exhibitors and an anticipated 11,000 visitors will be present. PPDS aims to showcase display solutions for cruise ships and luxury yachts at Philips booth 4405. The cruise market, with over 35 million people expected to vacation on cruise ships in 2024, forecasts growth to $15.1 billion by 2028 from $7.67 billion in 2022. Philips MediaSuite TVs, launched in 2019 and leading in Western Europe, offers sizes from 24” to 65”, Google Cast™, Netflix, and IPTV services. PPDS' commitment to sustainability is recognized, including a 2025 TUI Sustainability Impact Progress Award commendation. PPDS supports Mercy Ships, an international charity with hospital ships.
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  • 3 min

SHR unveils AI Assistant to solve hotels’ costly content inefficiencies

  • 10minhotel
  • 25 March 2025
💾 SHR launched AI Assistant for hotels on 24 March 2025 in Houston, TX to automate multilingual content creation in CRS and CRM systems, enhancing guest experience and streamlining operations. The AI Assistant tackles outdated content workflows, instantly generates optimized descriptions and messaging, and ensures consistency and accessibility compliance. It's integrated directly into SHR's platforms, reducing manual workload. SHR, founded in 2004, services over 2,000 global hoteliers and is part of the Access Company.
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  • 5 min

goHappy’s First Frontline Worker Report Reveals Clear Link Between Employee Engagement and Turnover

  • Automatic
  • 25 March 2025
🚢 PPDS is set to make its first appearance at Seatrade Cruise Global 2025 in Miami from April 7-10, celebrating the event's 40th anniversary. Over 600 exhibitors and 11,000 visitors are expected at the Miami Beach Convention Center. Philips MediaSuite TVs, specifically designed for the maritime market, will be showcased at Philips booth 4405. The cruise industry is projected to grow to a value of $15.1 billion by 2028, up from $7.67 billion in 2022. In 2024, over 35 million people are expected to have vacationed on cruise ships. Philips MediaSuite is now the leading hotel TV in Western Europe since its launch in 2019 and is part of PPDS' sustainability-driven hospitality offerings, with the company aligning with initiatives like Mercy Ships and winning the 2025 TUI Sustainability Impact Progress Award.
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  • 5 min

RoomRaccoon Partners with Great Stay App to Enhance Guest Engagement and Drive Revenue for Hotels

  • Automatic
  • 25 March 2025
🎢 PPDS, the global provider of Philips Professional Displays, debuts at Seatrade Cruise Global 2025 in Miami from April 7-10, showcasing their latest maritime display solutions at booth 4405. Celebrating the event's 40th anniversary, the Miami Beach Convention Center will host over 600 exhibitors and an estimated 11,000 visitors. The cruise industry, expected to accommodate over 35 million passengers in 2024, is forecasted to reach a value of $15.1 billion by 2028, up from $7.67 billion in 2022. Philips MediaSuite TVs, launched in 2019, have become the top choice in Western Europe's hotel TV market and are now tailored for the maritime sector, featuring sizes from 24" to 65" and FHD or 4K resolution. PPDS emphasizes sustainability with products like the Philips Tableaux ePaper display and EcoDesign Signage 3000 Series, consuming less than half the energy of competitors. PPDS also supports the charity Mercy Ships with their display technology.
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  • 5 min

SHR Unveils AI Assistant to Solve Hotels’ Costly Content Inefficiencies

  • Automatic
  • 25 March 2025
🌊 PPDS, Philips Professional Displays provider, will attend Seatrade Cruise Global 2025 in Miami from April 7-10, marking its expansion into the cruise industry. Celebrating the event's 40th anniversary, the exhibition will host over 600 exhibitors and 11,000 visitors. PPDS will demonstrate display solutions at the Philips booth 4405 for cruise ships and yachts. Cruise vacations’ popularity peaked with over 35 million attendees in 2024, and the industry is forecasted to be valued at $15.1 billion by 2028, up from $7.67 billion in 2022. Philips MediaSuite TVs, launched in 2019, leads as the hotel TV choice in Western Europe, offering sizes from 24" to 65" with features like Google Cast™ and Netflix. PPDS' portfolio includes digital signage, ePaper, interactive, and dvLED solutions. The company has been recognized for sustainability, including in the 2025 TUI Sustainability Impact Progress Award. PPDS supports Mercy Ships charity and emphasizes advanced, energy-efficient displays.
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  • 5 min

Philips Professional Displays Enters Maritime Market

  • Automatic
  • 25 March 2025
🎢 PPDS attended Seatrade Cruise Global 2025 in Miami from April 7-10, marking its cruise industry entry. The event, at Miami Beach Convention Center, celebrated its 40th anniversary. PPDS showcased Philips MediaSuite TVs at booth 4405, targeting the growing maritime market. Cruise vacations' popularity peaked with over 35 million people in 2024, and the industry's value is expected to reach $15.1 billion by 2028. Philips MediaSuite, leading hotel TV in Western Europe, now offers slimline and 4K models for maritime use, emphasizing sustainability with lower power consumption. Philips Professional Displays have won awards, including the 2025 TUI Sustainability Impact Progress Award. PPDS also supports Mercy Ships, using its displays for patient care.
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