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Innovation

4078 posts

[[ 9 ]]

Sabre renews and expands long-term…

  • Travel Weekly Group Ltd
  • 22 April 2025
🏨 Sabre Hospitality, part of Sabre Corporation, renewed its strategic partnership with Preferred Hotels & Resorts, now including SynXis Retailing and gift card & voucher services. This expansion aims to boost revenue and attract new guests for Preferred Hotels & Resorts' member hotels. The partnership continues to provide Preferred Hotels & Resorts with a full suite of hospitality solutions, supporting the I Prefer Hotel Rewards program and member hotel distribution. The agreement includes SynXis Booking Engine, GDS Distribution, Call Center Services, Digital Marketing, and SynXis Voice Agent solutions. Sabre and Preferred Hotels & Resorts' relationship is based on mutual trust, shared vision, and co-innovation, with a focus on enhancing guest experiences and driving industry impact.
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  • 1 min

Three weeks to go until Travolution’s…

  • Travel Weekly Group Ltd
  • 22 April 2025
📅 The Travolution European Summit will take place on May 13 at Events at No 6 in Aldgate, London. New speakers announced include David Norris from Holiday Extras, Mik Ruberl from Chain4Travel, and Beatriz Oficialdegui from Destinia. The event focuses on travel and technology with discussions on AI, multi-channel search, web3, and crypto. Last year's key speakers were from companies like easyJet holidays and Amazon Web Services. Sponsors for this year's summit include Belvera Partners and Stripe among others. Tickets are available online.
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  • 4 min

ROH Raises $9M in New Funding Led by Highgate Technology Ventures and Acrew Capital

  • Tony Loeb
  • 22 April 2025
🏡 Caesars Republic Scottsdale Hotel by Hilton opened in March 2024 in Scottsdale, AZ, boasting 11 stories, 20,000 sq. ft. of event space, two pools, bars, two signature restaurants, and technologically advanced services. It equipped over 700 PoE automated roller shades from PowerShades across 265 guest rooms and common areas. These shades are integrated with the Hotel’s BMS for energy conservation, adjusting to room occupancy and seasonal conditions. True PoE shades offer up to 6Nm torque, fitting windows up to 171” wide x 117” deep, introduced in 2024.
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  • 1 min

WATCH: Demo of Voice AI in Burger King UK Drive-Thru

  • Tony Loeb
  • 22 April 2025
🔊 At MURTEC 2025, SoundHound AI's VP of Partnerships Mike Lauricella presented AI solutions for restaurant drive-thrus and phones. 50% of restaurant operators plan to implement voice AI, as highlighted in HT's 2025 Restaurant Technology Survey. AI assists with staff shortages, allowing employees to focus on food quality and customer service. Insights were also shared from Domino's Pizza at the 30th MURTEC anniversary event.
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  • 3 min

Hawaiian Bros Launches Catering Nationwide

  • Tony Loeb
  • 22 April 2025
💳 ROH, a hospitality industry payments platform, secured $9.2 million in financing led by Highgate Technology Ventures and Acrew Capital, aiming for rapid expansion. The hotel industry sees over 80% of its $4 trillion annual payments requiring manual processing. ROH's solutions offer automation that minimizes errors and boosts efficiency. Highgate's portfolio piloted ROH, leading to this investment and broader roll-out. In 2024, ROH managed nearly $250 million in invoices and saw a 523% increase in bookings through its AI tool.
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A new generation of travel ‘designers’ wants to curate your trip

  • Automatic
  • 22 April 2025
🌍 Travel designers are revolutionizing travel planning by offering custom itineraries and concierge-style services, using social media like Instagram or TikTok instead of traditional marketing. As of Apr 22, 2025, these designers create personalized trips based on interviews and mood boards, distancing themselves from old-school agents and their package deals. Unlike commission-based earnings, travel designers often charge flat or per-day fees for unbiased recommendations, showcasing their portfolios on social media platforms. They avoid the term "travel agent," preferring "designer" to reflect their boutique approach.
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Airbnb standardizes total price display across all markets

  • Automatic
  • 22 April 2025
🏠 Airbnb, on April 22, 2025, improved pricing transparency worldwide by showing total prices before taxes by default, removing the optional toggle. This change responds to consumer demands and pressures competitors and hosts for clearer pricing. The toggle, introduced in 2022 after viral complaints, aimed to address hidden fees. Airbnb also promotes listings without cleaning fees and offers tools for price comparison, giving them a competitive edge by highlighting affordability and trustworthiness over hotels and rival platforms.
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Kayak’s vision for the future of AI and metasearch

  • Automatic
  • 22 April 2025
🔎 On Apr 22, 2025, Kayak CEO Steve Hafner discussed the merging of metasearch and AI, with Kayak.ai aiming to enhance direct customer features and potentially support major AI engines like ChatGPT. Kayak seeks to streamline booking on partner sites through AI, address the NDC-enabled choice overload, and explore being a backend resource for AI travel assistants. Read the full story at Travel Weekly.
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  • 3 min

Pandan is having a moment on menus across the country

  • Linnea Covington
  • 21 April 2025
🌿 Pandan, a Southeast Asian herb described as having vanilla and coconut flavors, is gaining popularity in American cuisine. Thoa Nguyen of Banh & Butter Bakery in Aurora, Colorado, uses it in desserts and drinks. Sweet Piglet Bakery & Cafe in Randolph, Massachusetts, offers pandan cupcakes, while chef Carlo Lamagna serves Basque-style pandan cheesecake at Magna Kusina in Portland, Oregon, and Magna Kainan in Denver. Wanderlust Creamery in Los Angeles created pandan tres leches ice cream. Pandan is sold fresh for under $1 per kilogram, dried leaves for $3 to $4.50 per kilo, and pandan powder between $7 and $13. Upscale pandan offerings include Matcha Pandan Mille Crêpes cake for $100 and Pandan Pistachio Royale for $84.50 at Lady Wong Patisserie in New York City. Drinks featuring pandan, such as pandan lattes and pandan-flavored cocktails, are also on menus, as seen at Hood Famous Bakeshop in Seattle and the Welton Room’s Monkey Bar in Denver.
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  • 2 min

Firm behind Trailborn acquires Jackson Hole resort

  • Denis Stackeusky
  • 21 April 2025
❄ Castle Peak Holdings acquired Snow King Resort in Jackson Hole, Wyo., joining the Trailborn brand. This is their largest transaction to date. In late 2020, Trailborn partnered with Marriott International for bookings and Marriott Bonvoy points. The portfolio includes 559 rooms across five locations, with more in development. Snow King features eight acres, ski-in/ski-out, meeting spaces, and proximity to national parks. Renovations will upgrade public areas and amenities. Trailborn's current operations are in Wrightsville Beach, N.C.; Williams, Ariz.; Estes Park, Colo.; Highlands, N.C., and soon in Mendocino, Calif.
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