Big Interview: Amadeus on its new frontier…
✈ Air France-KLM becomes the fourth client for Amadeus's Nevio, joining British Airways, Finnair, and Saudia. Stephan Hirmer leads the delivery management for the transition to Nevio, which aims to resolve disconnects between PSS and DCS systems. Nevio simplifies Offer and Order Management, and the Delivery Management Champions group has produced a white paper outlining future delivery improvements. AI is highlighted as an enabler for retail transformation in the industry. The adoption by Air France-KLM is anticipated to create momentum among other carriers for modern retailing.
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