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Innovation

4876 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 2 min

SpotOn Introduces AI-Powered P&L Analysis with Profit Assis

  • Tony Loeb
  • 3 June 2025
📈 SpotOn launched SpotOn Profit Assist to help restaurants automate profit and loss analysis. It integrates with QuickBooks Online, Xero, and Restaurant 365, saving restaurants an average of 4.3% in costs. This AI tool identifies spending anomalies, offers cost-saving recommendations, and provides real-time insights. It's essential for restaurants facing inflation and economic uncertainty. Bryan Solar, SpotOn's Chief Product Officer, highlights the need for intelligent financial decisions in the tight margin restaurant industry.
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  • 2 min

Bridging the Gap Between Operations, Innovation: Jennifer Karpinsky, QSR Automations

  • Tony Loeb
  • 3 June 2025
💻 Karpinsky is committed to solving real problems for restaurant teams with technology, emphasizing streamlined operations and improved guest experiences. Mentorship has been pivotal in her career, as she values guiding others in leadership and confidence building. She highlights the evolving role of automation to aid, not replace, restaurant teams, with AI and data insights enhancing decision-making. At QSR Automations, Karpinsky bridges operations and innovation, focusing on training and development to boost team confidence and efficiency.
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  • 3 min

The Future of Restaurant Operations: Turning Tech Into a Strategic Ally

  • Tony Loeb
  • 2 June 2025
💻 Joe Hannon, GM at Restaurant365, discussed tech innovation at NRA 2025 in the restaurant industry, emphasizing AI and automation to reduce waste, improve forecasting, and enhance management efficiency. He highlighted $24,000 annual savings from AI-assisted ordering at a single location. The challenge lies in building trust in technology's ROI. Future software will act as strategic assistants, predicting stock shortages and optimizing inventory through smart networks, helping operators focus on growth and guest satisfaction.
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  • 2 min

Dreamscape Hospitality Names Angela Englett as Vice President of Revenue Management

  • Tony Loeb
  • 2 June 2025
📑 Radisson Hotel Group launched a new platform on RadissonHotels.com for restaurant bookings, spanning 1,900 global locations. This strategic move enhances digital engagement, enabling guests to search by city and cuisine, with geolocation and personalized recommendations. The initiative positions Radisson’s F&B venues as standalone destinations, improving control over data and customer experience. By aligning with digital transformation trends, Radisson leverages rich content and AI readiness to drive bookings and elevate its culinary brand.
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ABTA adds hotels to its partnership programme for first time

  • Eloise Hanson
  • 2 June 2025
🏨 ABTA, a travel association, partners with Domes Resorts, marking its first-ever hotel member as of June 2025. Located in Portugal and Greece, Domes joins ABTA's 160 partners, gaining marketing and networking benefits within the UK travel sector. CEO George Spanos expresses pride, while ABTA's Claire Biddle emphasizes the value of trusted partnerships. The program, previously limited to airlines and services, aims to expand further with additional hotel partners.
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  • 2 min

Private Equity Firm Acquires Dave’s Hot Chicken

  • Tony Loeb
  • 2 June 2025
🏨 Radisson Hotel Group has launched a new online platform for restaurant booking on RadissonHotels.com, affecting 1,900 global restaurants. This tool, announced this week, boosts online visibility, integrates features like geolocation, and aligns with digital transformation trends. It offers guests and locals a seamless booking experience by combining search capabilities, personalized recommendations, and a content-rich approach. This strategic move enhances Radisson’s control over customer engagement and data, setting the stage for future AI integrations.
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  • 2 min

Unifocus Debuts XiQ to Turn Guest Feedback Into Real-Time Operational Insights

  • Tony Loeb
  • 30 May 2025
🍽️ Radisson Hotel Group launches a new online platform for restaurant bookings on RadissonHotels.com, targeting their 1,900 global restaurants. This week, the tool supports searches by city, cuisine, and integrates personalized recommendations through geolocation. The initiative aligns with industry trends, enhancing the digital dining journey and treating restaurants as standalone destinations. The model merges content and booking tools, preparing Radisson for future AI integrations and boosting its position in the digital travel and dining ecosystem.
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  • 2 min

Engine Unveils Insights+: A Competitive Intelligence Toolkit for Smarter Hotel Pricing Suggested Deck:

  • Tony Loeb
  • 29 May 2025
💻 Engine, a platform with over 1 million users, launched Insights+, a premium analytics suite, benefiting over 30,000 U.S. hotels. In 2025, 80% of revenue leaders expect increased ADR and 67% predict occupancy growth. Insights+ simplifies data into strategy with demand forecasting, competitive benchmarking, and business segmentation. It enhances revenue strategy with real-time data and focuses on high-margin business travel, offering a competitive edge in the hospitality data platform market.
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  • 5 min

110 – SEO: From Searching to Answering

  • Martin Soler
  • 29 May 2025
📈 LVMH's collaboration with Deliveroo highlights its unexpected shift to mid-range markets. Travel bookings via GDS are forecasted to increase by 125% by 2030. OpenAI's acquisition of Jony Ive for $6 billion raises questions about valuation. The shift from search engines to answer engines reshapes content strategies. AI trip planners and automating ads are on the rise, while the value of human touch in concierge services is emphasized.
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  • 4 min

Image Generation and the New Creative Advantage for Hotels

  • Michael J. Goldrich
  • 29 May 2025
📸 In a fast-paced hospitality industry, OpenAI's new image generation model revolutionizes hotel marketing by creating brand-aligned visuals in minutes. By generating high-quality images with simple text prompts, hoteliers can quickly produce visuals that enhance their storytelling. This doesn't replace marketers; it amplifies their role in setting creative intent and aligning visuals with brand stories. The technology enables rapid A/B testing and more frequent campaigns, crucial for increasing direct bookings in a competitive market.
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    The visibility game just got serious for hoteliers

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