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Innovation

4876 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 1 min

NRA 2025: How Careit Connects Kitchens to Communities With a Tech-First Approach

  • Tony Loeb
  • 29 May 2025
🍳 Careit aims to ease food donations by integrating with kitchen and inventory platforms, allowing quick donation logging via an API. Amid rising food costs and closures, food insecurity is increasing, with four times more people seeking emergency assistance than pre-pandemic, yet only 2% of potential food is rescued. Careit seeks to enhance sustainability toolkits and ensure food reaches those in need efficiently.
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  • 1 min

Seen and Heard at NRA 2025: Vendors’ Perspectives

  • Tony Loeb
  • 29 May 2025
📱 Michael Sien and Niko Papademetriou from Qu highlight tech innovations at the NRA show. With startups focusing on back-of-house solutions like inventory and supply chain, the industry sees a shift. Jace Kovacevich of Dish.io identifies increased traffic as 2025's primary restaurant challenge. Dish.io, in South Hall, introduces a marketing platform using QR codes to engage guests and boost return visits, stressing the importance of mobile presence with users spending 5-6 hours daily on phones.
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  • 2 min

Cisco: Agentic AI to Handle 68% of Tech Vendor Support by 2028, Transforming Customer Experience

  • Tony Loeb
  • 28 May 2025
🛩 DoorDash and Wing launched drone delivery in Charlotte, NC. Customers within four miles of The Arboretum Shopping Center can order from local and national restaurants like Matcha Cafe Maiko and Panera Bread. This follows their 2022 Australia launch and US expansions to Southwest Virginia and Dallas-Fort Worth. The service aims to redefine local logistics and enhance customer experiences. Eligible addresses can access the service via the DoorDash app, with live tracking provided for deliveries.
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Your Reporting Is Killing Profitability (Here’s How to Fix It) – Lindsey Goedeker, Actabl [Sponsor Bonus]

  • Josiah Mackenzie
  • 28 May 2025
💸 May 28, 2025, Lindsey Goedeker from Actabl discusses how reporting might hurt profitability on the Hospitality Daily Podcast. Actabl's tools, ProfitSword and ProfitOwner, aim to enhance profit management. The episode is part of a special sponsored series focusing on improving financial outcomes through strategic reporting adjustments.
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  • 8 min

The Evolution of Revenue, Distribution, and Commercial Management.

  • Editorial Team1
  • 28 May 2025
💰 Annemarie Gubanski, CEO of Taktikon, discusses the evolution in the hospitality industry's revenue, distribution, and commercial management. Traditional silos are breaking down, leading to integrated strategies. Dynamic pricing is crucial, optimizing public and corporate rates. Hyper-personalization and AI are emerging trends. Effective strategies include balancing direct bookings and OTA dependency. Cross-department collaboration is essential for success. The blend of human intuition and AI optimizes decision-making in revenue management.
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  • 3 min

LodgIQ and Medialog Meet Growing Demand for Integrated Hotel Tech in France

  • 10minhotel
  • 27 May 2025
AI-powered revenue management and seamless PMS connectivity aim to deliver a unified revenue management and BI solutions for French hoteliers Sunnyvale, CA, May 27th, 2025 – LodgIQ, the AI-powered revenue…
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  • 2 min

NRA 2025: Key Takeaways From the Restaurant Technology Network

  • Tony Loeb
  • 27 May 2025
🍽 Courtney Radke from SageNet highlighted at the National Restaurant Show in 2025 that technology investments in restaurants are essential, not optional. Emerging brands benefit from early tech adoption, while established brands risk costly delays. The digital gap is closing with accessible solutions like Starlink and private 5G. Christopher Sebes observed numerous new POS platforms and noted the mainstream growth of VoiceAI in restaurants. Toast has emerged as a strong enterprise competitor in the industry.
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  • 5 min

PPDS set to bring the noise to InfoComm 2025 with an innovative new generation of Philips dvLED and digital signage, plus a major new global audio partnership reveal

  • 10minhotel
  • 27 May 2025
Philips booth 3351: Taking sustainability, flexibility, and durability to new levels, PPDS will be launching exciting new lines of Philips Digital Signage and dvLED displays, as well as a major…
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Hospitable launches Copilot: The AI “brain” setto transform short-term rental operations

  • 10minhotel
  • 27 May 2025
Hospitable’s new tool delivers intelligent, real-time insights and acts as the command center of STR businesses – marking the next chapter in the platform’s evolution into a short-term rental super app…
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  • 9 min

Still Using Dial-Up in an AI World?

  • Anders Johansson
  • 27 May 2025
💻 By January 2023, ChatGPT, launched in November 2022, reached 100 million users in two months, setting a record for the fastest-growing consumer app. In July 2023, Meta's Threads surpassed this milestone. In contrast, by 2025, just 50,000 of several hundred thousand hotels have adopted Revenue Management Systems, reflecting the hospitality sector's slow tech adoption. Despite clear benefits, the hotel industry's hesitance persists due to misconceptions, fear of change, and complex integration challenges.
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  • Monitor your blind spots: Is AI getting your hotel right? 

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  • Shiji spent a year testing AI on its own people before offering it to a single hotel

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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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