Market Trends - 10 Minutes News for Hoteliers - Page 33

Uncertainty is bad for business

🏨 Oct 21, 2025: Phoenix hosts The Lodging Conference where U.S. hotel leaders express concern over constant policy shifts affecting travel demand. Economic unpredictability, tariffs, and political tensions disrupt planning, with Canadian travel to the U.S. dropping over 20%. While corporate travel is unevenly recovering, capital is poised to re-enter the market. Executives anticipate 2026 as a year of buying opportunities and growth, despite 2025 challenges. Marriott’s Leeny Oberg highlights tariff difficulties in managing costs.

3 min

Austin F1 analysis reveals hotels and vacation rentals moving in sync as guests booked closer to race weekend

🏁 20 October 2025, Santa Rosa Beach, Fla. – Key Data reveals a 0.91 correlation between hotel and vacation rental bookings in Austin for the 2025 Formula 1 Grand Prix. Bookings were made later, with a 17.3-point drop in advance vacation rental reservations over 180 days. Hotels saw an 8.1-point decline in early bookings. The trend shows travelers finalizing plans closer to events, impacting pricing and operations strategies.

2 min

City Lodge Hotels bags 8 Loeries

🏆 City Lodge Hotels, alongside TBWA Hunt Lascaris Johannesburg, triumphed at the Loeries 2025 in Africa and the Middle East, winning 8 awards from 23 shortlisted entries. The "Save Our Stay" campaign garnered a gold for Comedic Impact, silvers in Service Design and PR & Media Communication, and several bronzes across categories. The Loeries, now in its 47th year, is a prestigious annual event celebrating creative excellence. Zuki Jantjies, City Lodge's Sales and Marketing Director, was a judge this year.

Global hotel reputation continues steady improvement

🛌 Oct 20, 2025: The Q3 2025 Shiji ReviewPro Global Guest Experience Benchmark analyzed 11.5 million reviews from 11,200 hotels worldwide. The Global Review Index rose to 86.8%, with North America at 89.6% and the Middle East at 86.1%. Hotels responded to 65.6% of reviews globally, with an average response time of 3 days. Service and staff improved (+0.5 and +0.4), while room and cleanliness declined. Luxury hotels had the highest GRI at 87.7%.

2 min

Mandarin Oriental being taken private at $4.2 bln valuation

💰 Hong Kong-based Jardine Matheson will acquire remaining shares of Mandarin Oriental Hotel Group, valued at $4.2 billion, and take it private. The company offers $3.35 per share, a 52% premium over the last unaffected price of $2.20 on Sept. 29. Mandarin Oriental operates 44 hotels in 27 countries. Recent sales include 13 floors of its Hong Kong hotel for $925 million. By June 2025, it reported a 45% profit increase to $798 million.

20 min

Branded Residences Are Turning Hotel Brands into Lifestyle Assets

🏠 Branded residences are booming globally due to increasing wealth and lifestyle shifts post-pandemic. Dubai leads with $8.5 billion sales in H2 2024, while Miami hosts 42 active projects. The market, dominated by hotel brands (79%), sees growth in non-hotel sectors like fashion and automotive. The UHNWI demand for private, luxury living drives standalone residences. Developers and brands benefit from high returns and loyalty, with major hotspots in New York, London, and emerging markets like Saudi Arabia.

2 min

PoB Hotels unveils 2026 luxury travel trends

🏨 UK, 2026: Pride of Britain Hotels’ report reveals affluent travelers (1,646 surveyed) favor heritage stays (75%) and multigenerational travel (19%, up 7%). Most (over 50%) take three UK breaks annually, planning to continue in 2026. Couples dominate at 79%, with friend groups rising to 28%. Bookings often occur within days or hours (reported by 75% of hoteliers). Hidden charges frustrate 69% of guests. Direct bookings are preferred, influenced by transparent pricing and perks.

1 min

#luxuryhospitality #lifestylebrands #hotelinnovation #brandedresidences #traveltrends | Carrie Zhao

🏨 Luxury hotels are becoming billion-dollar lifestyle empires, generating 30-75% of revenue beyond rooms through retail and wellness. By 2030, this shift presents a $40B opportunity, with Aman leading $2.3B in branded residence sales in 18 months. Nobu focuses on restaurant-led models, while Four Seasons, Mandarin Oriental, and Rosewood leverage data for 85% sales growth and 25% higher margins. They're mastering Total Revenue Per Available Room (TRevPAR) and building loyal communities through curated luxury experiences.

4 min

Gloria Thalasso & Hotels transforms its distribution model, reaching 45% in direct sales

💸 Gloria Thalasso & Hotels in Gran Canaria and Lanzarote increased direct sales from 2.7% in 2014 to 45% of total sales by 2025. In collaboration with Mirai since 2014, they implemented a new website, booking engine, digital marketing, and the Omnichannel Contact Center. Metasearch campaigns achieved 99% coverage, while calls achieved a 37% conversion rate. The Mirai Twin 3D shopping process improved interaction and conversion, enhancing guest-centered service and sustainability focus.

3 min

Shiji Releases Q3 2025 Guest Experience Benchmark

Blog Post Excerpt 📈 Midscale hotels saw the strongest growth in satisfaction, doubling 5-star growth rates. On October 16, 2025, Shiji's Q3 report highlighted a 86.8% Global Review Index, with 3-star properties growing satisfaction by 0.8pp. Global review volumes rose 2.6% year-over-year, driven by a 33% increase on Google. Despite gains, Europe and Asia review volumes fell slightly. Average response times improved to 3.0 days, down from 4.7 days in Q3 2023, thanks to AI tools.

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