NYU Jonathan Tisch Center of Hospitality, Stayntouch, and IDeaS Release 2026 Hotel Technology Outlook Report
📈 [NEW YORK | Nov. 5] NYU SPS Tisch Center, Stayntouch, and IDeaS released the "2026 Hotel Technology Outlook" report. 30% of All-in-One users plan to switch to Best-in-Class systems, emphasizing flexibility and functionality. Only 34% of All-in-One users are satisfied with support. Users of Best-in-Class systems report higher satisfaction (70% vs. 55% in PMS). Integration remains a challenge, with 38% citing it as a pain point. 51% plan tech upgrades in the next 12-24 months.
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