Miscellaneous

📚 Chinese interior designer Bin Wu's book, *Timeless East*, features 17 projects by Wu and his studio, W Design, showcasing Eastern design. Released in 2023, it highlights Wu's aim to redefine Eastern design by exploring its philosophical roots, including projects like the Hai Shang restaurant in Shanghai. Wu critiques Western interpretations, such as Japonisme and Chinoiserie, and responds to the absence of Eastern voices in modern design narratives, post China’s economic rise over two decades.

📈 Overexplaining can overwhelm customers, causing mental friction, while concise answers enhance understanding and confidence. Referencing 1950s TV show "Dragnet," simplicity is key—“Just the facts.” Customers prefer direct answers without unnecessary details. Over-detailing, like explaining company policies or history, complicates communication and creates friction. Test clarity by asking if customers can relay information simply. Offer more details only when necessary or requested, emphasizing clarity to boost confidence and satisfaction.

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🏫 HSMAI Foundation announced Otabek Akromov, Nicole Gutierrez, Théa Jüllich, and Ana Maria Alfonso Ruiz as 2026 recipients of the Mike Dimond Student Career Success Grant. Each receives a $2,000 grant, HSMAI conference access, and mentorship. Otabek studies at UNLV, Nicole at FIU, Théa at ESSEC, and Ana Maria at UNT. The grant supports careers in hospitality sales, marketing, and revenue management. Established in 1983, HSMAI Foundation aims to develop talent in hospitality.