Regulatory and Legal Affairs

🛫 42% of European travel managers struggle to access necessary data, while only 16% use it effectively. In 2026, 60% aim to simplify their programs due to clunky workflows, with 44% citing inefficient processes. 42% find opaque pricing models challenging to explain, and 36% book off-platform for lower prices. TMC bookings see a 15% decrease in traveler confidence. The study surveyed 120 managers across the UK and Europe, emphasizing a move towards transparent fee structures and automated workflows.

💳 India, 20th March 2026, RateGain Travel Technologies Limited integrates Stripe into UNO, its direct commerce platform for hotels. This integration enhances cross-border payment capabilities in the UNO Booking Engine, supporting various payment methods like cards and digital wallets. Serving 13,000+ customers across 160+ countries, RateGain aims to improve the checkout experience for international travelers, minimizing drop-offs and boosting direct bookings. Founded in 2004, RateGain partners with top hotel chains, airlines, and car rentals.

💰 Los Angeles, February 2026: Business and hospitality leaders submitted over 79,300 signatures to repeal the Business Gross Receipts Tax on the November 2026 ballot. This initiative aims to support small businesses affected by the tax, which has increased costs and pushed away employers. Los Angeles is one of three Californian cities with this tax. Key voices include Nella McOsker from the Central City Association and Stuart Waldman from the Valley Industry & Commerce Association.

📖 BHN interviewed Russell Imrie, president of BWH Hotels GB, during the Annual Members’ Conference at The Belfry Hotel & Resort. Discussing business rates reform, Imrie emphasized collective actions for hoteliers to improve margins in a challenging market. The event highlighted strategic approaches to sustaining profitability.