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TOP NEWS

1060 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

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  • 5 min

How to optimize your hotel for AI search

  • Tom Brown1
  • 4 February 2025
📡 In the 1990s, search engines like Yahoo! Search, Ask Jeeves, and Google emerged, altering internet usage and marketing. Today, 30% of travelers are likely to use AI for travel planning, with tools like ChatGPT offering direct hotel booking links. AI models prioritize relevance, credibility, and user-friendly content, and while their algorithms are often confidential, they are influenced by online presence, conversational queries, guest reviews, consistent data, SEO practices, brand authority, and staying informed on AI trends. 84% are satisfied with AI travel recommendations, putting proactive hoteliers at an advantage.
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  • 2 min

Dominique Crenn to be inducted into the MenuMasters Hall of Fame

  • Tony Loeb
  • 30 January 2025
🍴 Dominique Crenn to be inducted into MenuMasters Hall of Fame in May 2025, alongside past inductees like Thomas Keller and Wolfgang Puck. The ceremony, sponsored by Ventura Foods and presented by Nation's Restaurant News, will take place at Morgan MFG, Chicago, on May 17, 2025. Crenn, the first female chef in the U.S. to earn three Michelin stars (2018), owns Atelier Crenn, opened in San Francisco in 2011, and the Michelin-starred Bar Crenn. In 2024, she was listed in Time's "100 Most Influential People in the World." Atelier Crenn became the first U.S. restaurant to serve cultivated chicken in 2023.
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  • 8 min

Deflagging your hotel: Is going independent the right decision for you?

  • Liz Rosenblum1
  • 27 January 2025
🏨 According to STR, 70% of US hotel rooms belong to brands or chains. Deflagging, a growing trend, allows hotels to escape royalty fees of 4-6% of gross revenue, gaining financial and operational autonomy. Independent hotels leverage local experiences, which is important as 52% of Gen Z travelers prioritize unique experiences. Deflagging can lead to reclaimed revenue, such as saving $100,000 a year on a $2 million revenue with a 5% fee, and higher profit margins by eliminating franchise fees, flexible revenue management, and creating new revenue streams. Successful deflagging involves cost-benefit analysis, technology investments, direct booking strategies, brand identity redefinition, and robust marketing efforts.
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  • 5 min

Is TRevPAR the key hotel metric in 2025?

  • Maciej Czajka
  • 24 January 2025
🏨 In 2025, hotels prioritize TRevPAR (Total Revenue Per Available Room) over traditional KPIs like RevPAR and ADR, recognizing the need to measure all revenue streams, including room, food and beverage, spa, events, and ancillary services. TRevPAR offers a comprehensive view of hotel profitability by including non-room revenue, which is crucial as guest spending patterns shift towards experiences beyond accommodations. A formula example shows TRevPAR calculated as €500,000 of total revenue divided by 200 available rooms, resulting in €2,500 TRevPAR. Strategies for improving TRevPAR include enhancing F&B revenue, maximizing ancillary services, leveraging data for personalization, optimizing distribution channels, and merging revenue with marketing strategies.
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  • 2 min

Meet the team: Monthip Manthumnusorn, Business Development Manager – Thailand

  • Nashi Dasgupta
  • 23 January 2025
🏨 Monthip has 8+ years in hospitality, with 4 years in hotel operations and 4 years in Sales & Marketing. She moved to tech, working 2 years in Thailand as a Sales & Marketing Specialist for a SaaS company offering cloud-based PMS solutions. Currently at STAAH, Monthip leverages her hospitality/tech expertise to aid hoteliers. She values STAAH's collaborative culture and practices a success mantra of striving for excellence and continuous learning. Her interests include staying current with industry trends and travel.
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  • 1 min

STAAH Weekly Hospitality Quiz: 17 January

  • Nashi Dasgupta
  • 17 January 2025
📅 Seasoned and aspiring hoteliers tested their hospitality knowledge in STAAH's weekly hotel industry quiz, an initiative aimed to keep participants informed about the latest industry trends. The final quiz of the year offered a range of questions on luxury hotel brands and essential hotel software, inviting participants to challenge themselves and stay updated. Quizzes are available weekly, encouraging ongoing learning and expertise enhancement in the hospitality field. Missed quizzes can be accessed for a catch-up on STAAH's blog.
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  • 3 min

STAAH unveils the top 10 booking channels for Southeast Asian region

  • Nashi Dasgupta
  • 7 January 2025
🏨 STAAH, a technology company, analyzed hotel bookings via its channel manager with 500+ integrations globally. In Southeast Asia, OTAs like Agoda, Booking.com, and Trip.com were top channels. Malaysia's list included Klook, direct hotel bookings declined, while STAAH GDS maintained rank 9. Vietnam's favorites involved MG Group and DidaTravel with STAAH SwiftBook for direct bookings. Singapore's top five remained with Klook and STAAH GDS as new entrants. Indonesia's direct bookings stayed strong at number four, with Hotelbeds and Airbnb new to the list. Thailand's rankings saw slight shifts with STAAH GDS as a new entry. In the Philippines, local OTAs rose, and direct bookings via STAAH SwiftBook ranked sixth. The region anticipates steady travel industry growth, with Thailand and Singapore at the forefront.
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  • 4 min

See the future with the 2025 Hospitality Outlook

  • Tom Brown1
  • 6 January 2025
📢 In 2024, the hotel industry’s RevPAR grew 3-4% with occupancy rates nearing pre-pandemic levels. The 2025 outlook suggests AI will enhance guest experiences by analyzing data for actionable insights. Hotel Oderberger in Berlin handles 97% of 4,000 monthly guest queries with a chatbot, improving staff productivity. Direct bookings are expected to become over 50% of the distribution mix by 2030, challenging OTAs. Hospitality brands diversify portfolios; for instance, Marriott's luxury branded residences constitute 8% of its portfolio. Non-room revenue streams contribute approximately 25% to a hotel’s total revenue.
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Hotel Marketing in 2025: The Complete Guide to Growing as a Hotelier

  • Maciej Czajka
  • 20 December 2024
🏨 Hotel marketing is crucial for attracting travelers and optimizing hotel success. Key strategies include managing multiple channels to increase revenue and promote business. Marketing channels consist of hotel websites, Online Travel Agencies (OTAs), Global Distribution Systems (GDS), direct phone bookings, and metasearch sites. Digital marketing dominates, with over 75% of travelers using search engines to find hotels, necessitating strong Search Engine Optimization (SEO) to enhance visibility. Mobile bookings are trending, with 85% of people using smartphones for hotel research, making mobile-friendly websites imperative. Email marketing can be cost-effective, especially when targeting repeat guests, as acquiring new customers is 5 to 8 times more expensive. Social media's influence is significant, with 52% inspired to travel by friends' pictures, and platforms like Facebook and Instagram are key for engagement. SMS marketing boasts a 98% open rate within 90 seconds, making it an effective communication tool. For SEO, appearing on the first page of Google is crucial as it captures 90% of all traffic.
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  • 1 min

STAAH Weekly Hospitality Quiz: 20 December

  • Nashi Dasgupta
  • 20 December 2024
🏨 STAAH's final Weekly Hotel Industry Quiz of the year is ready to challenge hospitality professionals' knowledge on topics like luxury hotel brands and essential hotel software, with the aim of keeping them informed on the latest industry trends. Quizzes have been offered weekly, and participants are encouraged to share their experience and catch up on past quizzes via STAAH’s blog.
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