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1540 posts

The day’s essential hospitality headlines: must-read news for hotel professionals, curated by our editors.

Top-down view of a brown welcome mat on weathered white wooden steps, reading 'Be Our Guest' in script, with brown shoes at the bottom edge.
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  • 1 min

Hosts Lose Direct Guest Relationships on Airbnb, Pay 3% to 15% Fees Compared to Direct Bookings

  • 10minhotel.com
  • 29 June 2026
🏠 Hosts on Airbnb pay 3% to 15% per booking for platform and traffic costs, while losing direct access to guest relationships. Airbnb retains customer data and potential future bookings. Direct bookings incur about 3% in credit card fees, but host retains guest information and saves on finder's fees for future stays. Airbnb, a publicly traded company, maintains shareholder interests, keeping fees stable or increasing. Direct bookings help hosts own their business and customer relationships.
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  • 4 min

US Hotels Face Rising Labor Costs, Now 43% of Revenue at Unionized Properties, Challenging RevPAR Focus

  • [email protected] (Duetto Content Team)
  • 29 June 2026
📈 US hotels' labor costs hit $123 billion in 2024, marking a 20% rise from 2019. Labor at unionized hotels now consumes 43% of revenue compared to 33.5% at non-union hotels. Optimal hotel profitability is at 65-70% occupancy, not maximum. CPOR became crucial in 2025; labor costs per room rose between 2% and 11.2%. Hotels achieving profit focus on CPOR and GOPPAR metrics, aligning revenue with operational efficiency, rather than solely RevPAR.
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  • 1 min

Industry Leaders Discuss Innovation, F&B Revenue Growth, and AI Impact at Hospitality Conference

  • m.carisetti
  • 29 June 2026
📈 Serge Trigano discussed his 1997 ousting from Club Méditerranée and the launch of Mama Shelter. Kevin Machefert shared insights on his group's turnaround. Sylvie Bergeret shared MKG stats, while Jérôme Schibler and Hannah Davies provided on-ground perspectives. Gaëtan Bouvier talked about declining alcohol consumption among the youth. Food waste and water stress were highlighted as areas for improved efficiency. Adrien Lanotte emphasized AI's potential and its comparison to past disruptions in the sector.
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  • 4 min

AI and the Booking Journey

  • 10minhotel.com
  • 29 June 2026
For the past twenty years, hotel marketing has revolved around visibility. The goal was to appear on the first page of Google, rank highly on OTAs, build a strong review…
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  • 0 min

New York Bar Love Thy Neighbor Opens by Stonewall Inn, Celebrates Queer Community with Sculptural Design

  • Dan Howarth
  • 27 June 2026
🏠 Wild Form Design Studio, based in New York, designed an interior for Love Thy Neighbor, a bar near The Stonewall Inn in West Village, celebrating the queer community. Opened just before New York's Pride celebrations, the bar honors the historical 1969 Gay Rights Movement protests. Founders Shigefumi Kabashima and Elias Popa emphasize "no straight lines" in the design. A Marsha P. Johnson quote is displayed on the floor, and a brick from the original Stonewall Inn is featured.
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Costa Navarino Achieves 75% Reduction in Emissions with 100% Renewable Energy, Targets Net-Zero by 2050

  • m.carisetti
  • 27 June 2026
🌴 Costa Navarino, in Messinia, allocates 8% of its budget to sustainable infrastructure, achieving a 75% emission reduction in 2024. It aims for net-zero emissions by 2050. Over 7,000 olive trees were relocated, and a 2025 wildlife survey highlighted biodiversity richness. The Six Senses Laamu resort's "Fish For Tomorrow" program involved 45 fishermen in 2024, landing over 13,000 kg of fish, contributing $33,440 to the local economy. Schindlerhof hotel won the 2025 Ludwig Erhard Prize.
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James Beard Awards 2026: Michael Tusk and Adrian Torres Among Top Honorees in Chicago Ceremony

  • Caitlin St John
  • 26 June 2026
🏖 June 15, 2026, Chicago: The James Beard Awards recognized top culinary talents, including Michael Tusk (Outstanding Chef), Adrian Torres (Emerging Chef), and Kalaya (Outstanding Restaurant). New York’s Jacob Riis Bathhouse will reopen in July as a private club following an $88 million renovation. A $1,000 annual fee grants pool access. U.S. cities like Portland and Boston enhance urban swimming with projects like New York’s + POOL. Hospitality Design celebrated its 2026 Wave of the Future honorees.
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  • 1 min

Tokyu Hotels Partners with Global Sustainable Tourism Council to Enhance Sustainability Practices in Japan and Beyond

  • Corina Duma
  • 26 June 2026
📍 Tokyu Hotels and Resorts signed an agreement with the Global Sustainable Tourism Council to promote sustainable practices. The memorandum of understanding adopts international sustainability standards, aiming to enhance environmental, social, cultural, and economic sustainability in its operations. The partnership will include training seminars and workshops for employees and suppliers in Japan and internationally. Takashi Takei, Tokyu Hotels' president, and Randy Durband, GSTC's CEO, expressed commitment to advancing these initiatives.
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  • 2 min

Apple's iOS 27 to Transform Hotel Guest Experience by Integrating In-Stay Services into Wallet App

  • Automatic
  • 26 June 2026
💰 Apple is introducing an enhanced Wallet room key with iOS 27, launching in fall 2026, currently in developer beta. This key integrates trip details, activities, and services into Apple's interface, replacing proprietary hotel apps. Resorts World Las Vegas and Walt Disney World are early adopters. The system aims to streamline guest interactions with spa bookings, checkouts, and loyalty prompts, challenging hotels on how much guest data to share with Apple. The rollout requires brand setup through Apple's specs.
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  • 2 min

Hotel Chains and Banks Compete for Bookings Through Loyalty Points, Influencing Guest's Choice of Booking Channel

  • Automatic
  • 26 June 2026
💰 June 26, 2026: Hotel loyalty programs, including those of Wyndham, Marriott, and Hilton, serve as demand drivers and cost-efficient booking channels, with nearly half of Wyndham's check-ins from Rewards members. Simultaneously, banks like Chase offer points, making them more valuable within their travel portals. This creates a competition between hotel chains and banks, tugging at customers like Hilton Honors members with Sapphire cards, each aiming to secure bookings directly or via their portal.
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