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1517 posts

[[ 18 ]]

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  • 1 min

The Magic Behind citizenM’s Success – Michael Levie

  • Josiah Mackenzie
  • 21 January 2025
🏦 In an episode dated Jan. 21, 2025, Michael Levie, co-founder of citizenM, shared the innovative strategies and operating approach that led to the company's success in the hospitality industry. The discussion is featured on the Hospitality Daily Podcast and highlights citizenM's differentiated position in the market.
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  • 8 min

Turning Data into Profit: Three Pillars of Data-Driven Decision-Making

  • Anders Johansson
  • 21 January 2025
📈 Hotels miss revenue opportunities due to fragmented systems and underused analytics. Data integration and organization require breaking down silos between departments and systems. Essential KPIs like NetRevPAR, Flow Through, and Guest Satisfaction guide strategic decisions. Predictive analytics aid in forecasting demand to align pricing and staffing. Personalization through segmentation increases guest spend and loyalty. Effective implementation involves cross-functional collaboration, staff training, and leadership buy-in. These steps transform raw data into actionable intelligence, optimizing hotel performance and profitability.
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The citizenM Founding Story (And What It Teaches Us Today) – Michael Levie

  • Josiah Mackenzie
  • 20 January 2025
🏨 On January 20, 2025, Michael Levie, the co-founder of citizenM, shared the brand's founding story, including challenges and unique strategies in the hospitality industry. The episode highlights citizenM's innovative approach and is supported by Shiji Group, a global hospitality technology leader. The podcast encourages turning ideas into action for business and guest service improvement, featuring music produced by Clay Bassford of Bespoke Sound.
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  • 1 min

Crack the Code: SWOT Analysis Tips Every Hotel Needs

  • Vanshikha Dhar
  • 19 January 2025
🏨 SWOT analysis is crucial for hotel success, highlighting strengths to leverage, weaknesses to address, and opportunities to improve guest experiences and increase profits. Authored by Vanshikha Dhar and associated with Hotelogix, the SWOT analysis guide aims to strategize growth in the hospitality industry.
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  • 3 min

Samsung’s 2025 Hotel TV Lineup Brings Award-Winning The Frame and Google Cast to Hospitality, Redefining Luxury and Innovation

  • Tony Loeb
  • 18 January 2025
📈 Duetto's 2025 hospitality trends report indicates major challenges for hoteliers: increased costs, AI, personalization, evolving revenue metrics, and data. Investment in revenue technology remains strong, with 54.5% planning to purchase a revenue management system (RMS) and 61.1% set to increase technology budgets. AI's impact on revenue management is growing, but hoteliers hesitate to trust it fully without human input. KPIs are shifting towards TRevPOR and GOP for clearer profitability views. Data integration is key for actionable insights, affecting pricing and revenue strategies.
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  • 3 min

U.K. real estate tops Europe amid new investment trends

  • Kathakali Nandi
  • 17 January 2025
🏢 The U.K. retains its position as Europe's top destination for real estate investment, as reported by Cushman & Wakefield's 'Visions'. London’s office market is the most liquid globally, with total sector returns of 1.5% in Q3 2024, a two-year peak. Refurbished office spaces made up 68% of 2023 leasing activity; central London prime rents are predicted to increase by 4.4% annually until 2028, and top 10% rents by 7.6% annually. Leisure investments soared 250% from 2018-2019 to 2022-2023, reaching £225 million. U.K. net-zero emission goals by 2050 could cost £71 billion. ESG-focused investments rose to 23% of 2023 real estate investments, with ESG funds increasing from £1.1 billion to £4.3 billion annually between 2015-2020. Optimism remains high for the U.K. real estate market in 2025.
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  • 1 min

Hyper-Local F&B Strategies to Keep Your Property Top of Mind – Anthony Torres

  • Josiah Mackenzie
  • 17 January 2025
🍽 Anthony Torres, an acclaimed hospitality industry food and beverage leader, shared tactics for keeping properties top of mind in a podcast episode on January 17, 2025. The episode highlighted hyper-local strategies, partnerships with influencers, and collaborations with local businesses. It was supported by Shiji Group, a leader in hospitality technology, and featured music from Bespoke Sound. Torres emphasized transforming guest experiences and implementing technology to improve business outcomes.
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  • 1 min

STAAH Weekly Hospitality Quiz: 17 January

  • Nashi Dasgupta
  • 17 January 2025
📅 Seasoned and aspiring hoteliers tested their hospitality knowledge in STAAH's weekly hotel industry quiz, an initiative aimed to keep participants informed about the latest industry trends. The final quiz of the year offered a range of questions on luxury hotel brands and essential hotel software, inviting participants to challenge themselves and stay updated. Quizzes are available weekly, encouraging ongoing learning and expertise enhancement in the hospitality field. Missed quizzes can be accessed for a catch-up on STAAH's blog.
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  • 3 min

PAR Technology Launches New Gift Card Solution

  • Tony Loeb
  • 17 January 2025
📱 Duetto's 2025 hospitality trends report identifies key challenges: increased costs, AI integration, personalization, evolving revenue metrics, and data utilization. 54.5% of hoteliers plan to purchase RMS, with 61.1% increasing tech budgets. AI's role in revenue management is emphasized, yet hoteliers are hesitant to trust AI without human oversight. Personalization is seen as crucial for guest satisfaction. Metrics like TRevPOR and GOP are gaining traction over RevPAR for profitability insights. Data is pivotal in strategizing, urging deeper integration into decision-making processes. Insights are drawn from global industry experts, with a focus on hotels, casinos, and event businesses.
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Lodging Interactive Launches GuestCONNECT

  • Tony Loeb
  • 17 January 2025
📃 Duetto, a leader in hospitality revenue management software, released its 2025 trends report, identifying rising costs, AI, personalization, evolving revenue metrics, and data integration as key challenges for hoteliers. Increased costs, particularly labor, are the top concern. With 54.5% of respondents planning to invest in a revenue management system in 2025, and 61.1% looking to increase their technology budgets, the industry prioritizes tech advancements. AI is recognized for its predictive forecasting and dynamic pricing benefits, yet skepticism about replacing human judgment persists. Personalization is emphasized for enhancing guest experiences and loyalty. Revenue metrics are shifting towards total revenue per occupied room (TRevPOR) and gross operating profit (GOP) for better profitability assessment. Data's role in revenue strategies is expanding from collection to actionable integration. The report includes insights from Hotel Tech Report, Sandos Hotels & Resorts, CP Hospitality, Noble House Hotels & Resorts, Sandman Hotel Group, and Grand Metropolitan Hotels.
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